I can't get mail to stop regarding friend's emails as junk

I add her email to address book, but no joy! It goes straight to the junk folder, but it doesn't get marked as junk, so I can't press "not junk mail". If I mark it as junk, then mark it as not, it still doesn't work! Any clues, friends?

Greetings,
Just to check, you've checked the box that says to ignore people in your address book? If it is checked, uncheck it, quit, restart, and recheck it, see if that helps.
Also, look closely at your rules, see if there's one in there that is causing this.

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