I can't get my HP Officejet 4620 printer hooked up via wireless connection

I have tried every suggestion given to me . I went through the entire troubleshooting process . I also did the connection test , which the printer passed . So why is it passing the connection test , but not really connected ? I have turned off firewall , downloaded hp suggested software , it just doesn't make sense . I even took it back to store and traded it in for a new one. I did that because I paid for online support , and they couldn't fix the problem . Now this one is doing the same thing as the one I took back ! Does anyone have any suggestions ? I have a large  assignment due at college on tuesday and I need to get started !

What router?  What operating system?  What antivirus (if any)?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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