I can't get my iphone 5s to transfer pictures to my computer, windows xp, i keep getting a no pictures found result on everything I have tried. Windows Live Photo Gallery, Scanner and Camera Wizard, and just by opening up my Computer. Advice anyone?
I can't open up anything for my iPhone 5s but my wife's regular iPhone 5 works fine. Nothing shows up when I open up My Computer and double click the Apple iPhone icon. My iPhone keeps asking if I trust this computer. I keep clicking trust. I have no updates pending on my iPhone. I have tried the Scanner and Camera Wizard and also Windows Live Photo Gallery. Can anyone help me with this issue? Is this happening to anyone else? Thanks in advance.
Do you have the latest version of iTunes on the computer? v11.1.4. If you are having issues with Camera and Scanner wizard, it is possible the USB driver for the phone is not fully loaded. You might try resetting the phone and then trying again with the photos.
Also, Microsoft has announced that on April 8, 2014 it will cease all support for XP, I would seriously be looking for a new device soon. This lack of support will cause a myriad of issues in the near future with newer products.
If the reset does not work, you can look at removing and resinstalling iTunes and then plugging the phone back in. This should download the latest drivers. See this support document and follow the instructions exactly for removing and reinstalling iTunes. http://support.apple.com/kb/HT1925
Similar Messages
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IPhone not downloading photos via Scanner and Camera Wizard?
I have an iPhone 3GS with iOS4.2, which has all been going fine (except for the standard alarms not working, reception problems, etc.) and I've been trying to get 2500+ photos off my phone for some time. Ordinarily, I simply open the scanner and camera wizard and save all my photos to an external hard drive, but now when I open the wizard thumbnails for only 39 photos show up, with the rest as red boxes with crosses that say downloading. I have left my phone for up to an hour and none of the photos download.
The last time I ran the wizard I had roughly 2000 photos on my iPhone and there were about 20 photos that did not appear, so I just downloaded everything else. I have tried to retrieve my photos (and failed) using iPhone Explorer and Phone Disk, and both only showed the 39 photos that had 'downloaded'. I don't know if it's a phone fault, or software fault (I'm currently running Windows XP) but it is very annoying.
My iPhone does appear in My Computer as a camera, but not files are in the folder. I've also tried other 'home remedies' such as taking a photo whilst it is connected and then the files appear for some people, no such luck for me. The amount of problems I've had with it is frustrating. As much as I love my iPhone, the fact that such simple tasks end up taking a hundred times longer than they should is making me consider if the cons are really worth the pros.
I'm assuming that I'm not alone with this problem, but has anyone else been able to sort it out?I had the same problem. However I fixed it by replacing the Apple USB cable. The only thing that doesn't work correctly now is that Picasa 2 opens and imports the photos into Picasa 3. I will continue to use the program as it is but it is a little confusing and I would like to know what is happening.
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I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what's wrong as far as I know everything is up to date on the phone it is running slow please help thanx!
I figured out what was going on the app had miss represented how much space it would take it had said it was 1.2g's however it was really 1.9g's which was all I had left on the phone I downloaded it to my computer first from the apps store then was able to see this. At that point I was able to rearrange some memory to accomadate it's size thanx for the help.
Mick -
I have tried to view videos created in premiere elements 10 and I get the following message: "this file type is not supported, or the required codec is not installed. When it opens there is a red screen in the monitor panel with Korean writing which also appears in the place of each clip in the video. I tried uninstalling and reinstalling premiere elements 10, but that did not have any effect on the video. Do you have any suggestions? I researched codec, but do not understand them at all.
gloucester
In case you did not find it, the following is a copy/paste of the Announcement on Premiere Elements 19/NVIDIA GeForce
that appears at the top of this forum.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing
Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling
back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow
glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies
to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of
the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere
Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
ATR -
I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase. I push redeem again and it has the same message and I cant download the movie. What can I do?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I have a new iphone. My sister now has my old Itouch. I keep getting her notes and mine are deleted - even without syncing!! We now have separate Apple Ids. Anyone know what can prevent this???
make sure the itouch does not have your apple id in the Settings>icloud menu. It is completely different from the App Store.
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en
I´ll check the messages. Elements 4.0.
Peter
9 dec 2014 kl. 18.44 skrev Jeff A Wright:
I have an I-mac with Max OS X vers. 10.6.8. Have tried to install both an old Photoshop 7.0 and an Photoshop Elements but it does not work. 7.0 I bought many years ago end the Elements came with a Canon scanner. What to do? Regards Peter Lindgren
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Peter Lindgren do you receive any specific error messages when you attempt to install Photoshop 7 or Photoshop Elements? What version of Photoshop Elements are you installing?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6999366#6999366 and clicking ‘Correct’ below the answer
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Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
whether i use a DL DVD or just a DVD R, it tells me there was an error during multiplexing. I have tried changing every setting, best performance, professional quality, etc. and still get the same error message every time i try to burn to dvd.
Welcome to the forums.
Looks like that error message does refer to encoding (see http://support.apple.com/kb/HT1645) but a problem could be that your video has to be reloaded into iDVD if you started the encoding process and then switched settings. You could start a new iDVD project, or try deleting encoded assets.
Let's start from the beginning -- what length of video are you trying to fit on the DVD? (this will indicate what encoding options you have). Double layer DVDs can be finicky and are used for video more than 2 hrs long.
Use good quality media -- Verbatim is often recommended around here, and I've used Sony DVD-R with good results.
For a detailed treatise, see: https://discussions.apple.com/thread/3926901?tstart=0
John -
I'm trying to set up a canon wireless printer (MG3220) to my iPad and iPhone. I'm using a Motorola modem SBG900. I keep getting the message "no air printer found". What can I do?
Update printer with the latest firmware. They need the latest firmware to Airprint.
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I just rented a movie on my Apple TV and waited 2 1/2 hrs for it to download, which is fine, but when I paused it to run to the kitchen and came back and resumed...it said "Ready to play in 5 hours and 16 minutes. What in the world!? My 24 hrs will be up b4 I can watch
You must have a slower connection if it took 2.5 hours, did you pause it or exit out to the main screen? I've paused movies many times and it resumes..it could be due to the connection as well so what is your actual speed? Check www.speedtest.net Wifi or ethernet? Have you changed the DNS settings?
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I have an iPhone 4S with sprint. I had to replace my phone after the new update killed my wifi button and wouldn't let me turn my phone off. Since I've had my new phone, I haven't been getting 3G. I have tried resetting my networks, Turing airplane mode off/on and restarting my phone. Nothing seems to work. Any info on what I should do next would be great.
If you have set this phone up, then there would not necessarily be a solution here until you have been verify with the provider that everything is provisioned correctly on their end. Since the 3G comes from your cellular provider, if the settings are correct on the phone, then you should work with the carrier next.
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I updated my iPhone to iOS 7.0.5 and I lost my messages and camera app and other apps i downloaded from app store. I was having the problem of losing apps since before I updated to the latest IOS. I have tried enable and disable restriction, connecting my phone to my laptop and sync from my computer and none of them is working. What should i do?
Often when this type of thing occurs with missing default apps it is due to a situation where you are unable to 'see' the apps. If you will go to your front display of your device go to settings>General>Reset>Reset Home Screen layout.
This reset allows for your apps that have for whatever reason been hidden in such an area as you arn't able to find them now to be returned to the area as which they were when you first had the device.
As far as the missing Apps that were purchased through the Apps Store if you will go to settings>itunes and Apps store and click where it reads about automatcally downloading apps clicking on the toggle switch AND clicking on the toggle switch which allows for cellular data to be enabled this then will effectively automatically download all apps to your device that was purchased from the App Store.
Good luck friend. -
when trying to download photos from my digital cameras I keep getting the message that pics can't be downloaded because of an "unrecognizable format". It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic. I have had these cameras for a few years and have never had a problem downloading.
I am having the same problem which has happened very infrequently before. Generally it's one photo and happened when my battery died.
However today I tried to download six photos.
None would download including several others for a total of 21 that would not download.
Since I had just installed a new powered hub and added three new external 4T hard drives, I got concerned that it was the hub. Then got really worried that I'd have problems with the data I have been backing up.
However following this sequence of events, I've determined it's not the hub, but still don't know what is causing the problem.
(1) Put a fresh battery in the camera - same results
(1.5) Used a different port in the new hub - same results
(2) Put the card in the card slot in the back of my iMac - no problems except that one image I knew about last week. The six new images imported.
(3) Tried again using the cable - still same error
(4) Changed cables - my husband has the same camera - still same error
(4) Put the card in his camera with his cable - still same error
(5) Put the card in a card reader and used the same slot in the new hub - no problems - same one wouldn't import but message that there are no new photos to import.
(6) Moved the offending one image to the Trash while the card was in the card reader
(7) Put the card back into my camera and used my cable. iPhoto had no error and displayed the message there are no new photos.
Conclusion:
Not the camera
Not the cable
Not the hub
Must remove bad photo from the card
However, I have not had to do that before. I went through several imports on vacation when there was one bad image and just ignored it each time.
Any idea why this is happening now?
Thank you -
I can receive but cannot send IMAP email on my 1&1 mail account from Mac OS 10.10.1 Yosemite Mail on my new Macbook Pro. The account is set up the same port, password, username, server name as on my old Macbook and emails are sending just fine on the old computer.
When I hit send on the new Macbook Pro running Yosemite I get this message:
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Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent."
It shows the server as (offline)
I've tried erasing and typing in the password. I've tried both checking and unchecking Automatically detect and maintain account settings. Still cannot send.
I also have a Gmail account and it is working...email service uses an Incoming Server and an Outgoing Server. Mac Mail makes access to the Incoming Server(s) obvious, and hides the settings for the outgoing Server(s). A quick and easy way to get access to the Outgoing Servewr settings is to use:
Window > Connection Doctor ...
... then click on the red light for the Server that is not working for you to see its settings.
This web page will make an educated guess about how to set up your Servers, and NO SPAM will follow:
https://www.apple.com/support/mail-settings-lookup/ -
keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
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