I can't get my ipod to sync with new laptop. I have tried to erase and sync, I have authorized new laptop, and still can't get new songs on ipod. Help
I had to purchase a new laptop, since my old one crased. I downloaded iTunes, and my library came up. I followed the directions given, synced ipod, authorized computer and was given a pop up that stated 25 of my songs could not be transferred.Go to Store, authorize computer and resync. Which I did. When I authorize computer another pop up appears and it states this computer is already authorized. I am getting really frustrated. I have gone to the Apple store several times, had to make appointments as they were to busy to help me then. I show up for appointments to either be told, no appointment appears in their schedule, or they are running over an hour late. Any help would be greatly appreciated! Thanks
Why can't the songs be transferred to the device? Is it because they are not authorized? Were these 25 tracks purchased/downloaded with the same account you have used to authorize the PC/new iTunes library?
Have you seen this article yet?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
B-rock
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Hey Xxx_Dank_xxX,
Have you ever been able to sync your iPod shuffle to iTunes on your computer, or has something recently occurred? Are you working with a Mac or a PC? Without knowing what has been recommended to you, I'm going to start here with the basics troubleshooting for this issue.
iPod shuffle (4th generation): Not seen in iTunes - Apple Support
https://support.apple.com/en-is/HT203407
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
https://support.apple.com/en-is/HT204095
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There are a couple basic principles to iTunes that I believe you should know.
1. iTunes is not a media storage program. It does not store your media "in iTunes". It simply is an organization tool for your media already on a hard disk.
2. As iTunes is not a storage mechanism, it has no way to "know" whether or not the media that is listed is actually there. This is where the "design" of iTunes comes into play.
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