I can't get my itunes store to work, it keeps giving the error (-1202)

Hello,
I'm really frustrated as I cannot get my itunes store to work, I've had problems with it for a while now and only just manged to get past one error, (error -9808), only to now get the error -1202. I'm running the most up to date version of itunes as I have just downloaded it, (I know it worked as I can now see the cloud feature on the menu), but no images appear on any of the interfaces; only small blue boxes with question marks in them. Plus all the text appears in a plain font that I know is not how it should appear. My own music collection is perfectly accessible, it's just the itunes store that shows the error message. I have unchecked the 'check for server revocation' box in internet options and restarted, and have checked my date and time are correct. I've tried to use a root certificate update as suggested in older threads but can't find one accepted as 'current' to run.
Any help appreciated, I really really need to update my iPhone, still on version 4.3.3 : (
Thanks!

Go to Settings >  App Store
Tap on your Apple ID
Sign out
Sign back in with the correct ID and password.
Then reboot your iPad:  Press and hold BOTH the power and home buttons at the SAME time for about 10 seconds until the Apple Logo appears, then let go of both buttons and your iPad will restart.  You won't lose any data or settings.
See if you can use the App Store normally after your iPad comes back up.

Similar Messages

  • I can't get onto iTunes store.

    I can't get onto iTunes store when I open it from the latest version of the download.  It has only started happening with the latest version and it doesn't show anything at all.  No error messages or signs or anything.  I have even tried reinstalling it and it still doesn't work.  Also I have tried searching for something and nothing happens either.  It appears as if the status bar across the top is working and when it is supposed to show something it just leaves a blank screen.  As well as that it won't let my iPad backup and I have left it on all day to see if it needed a long time but it still doesn't work.
    I need help please.

    I have the same issue with Itunes. It freezes and will not work after doing the icloud update recently.  Here is the temporary solution that i have found.
    After opening itunes go to task manager (through Ctrl+Alt+Del) and end the process called "APSDaemon.exe*32".  After doing that itunes will start working but if you close it then you will have to restart your computer and redo the process to get it to work again.
    If anyone finds a more permanent solution please post it.  Thanks,

  • TS1424 I can't get apple itunes store to open

    I can't get apple itunes store to open

    Hi Swolfie1!
    I have an article here that can help you troubleshoot this issue a little further:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Just loaded the ios6 and now i can't get into itunes store with my 4s. What happened?

    Just loaded the ios6 and now I can't get into itunes store with my phone. What happened?

    Just loaded the ios6 and now I can't get into itunes store with my phone. What happened?

  • Had to reinstall itunes onto my pc, but now can't get onto itunes store any tips

    had to reinstall itunes onto my pc. but now can't get onto itunes store any tips

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page). Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • How do I get my iTunes Store to work on my iPad?

    How do I get my iTunes Store to work on my iPad?

    Assuming that you mean that you can't connect to the iTunes Store ....
    Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
    Or try this ...
    Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
    Or this ...
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Or .....
    Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Or ....
    Reboot your router. Unplug it from power for about 30 seconds and then plug it back in again.

  • HT1918 Moved country and cant get my iTunes store to work in my iMac OSX 10.6.8

    I have been battling for the past two days trying to get my iTunes Store to work on My iMac OSX 10.6.8. Not a problem with the account as I have been able to download apps in my iPad. I saw previous posts that indicate updating my current Safari 5.0.5 but not sure to do that as it has worked before. Not only that in the Apple App store there is not Safari update or newer version that fits in OSX 10.6.8
    Any tips help appreciated

    You'll need to give us more details that just "can't work" before anyone can be able to offer much in the way of advice. What exactly is going wrong?
    As to updates, Apple offers no updates in the Mac App Store for 10.6.x systems. You'd get any such updates via Software Updates or Apple's downloads area:
    http://support.apple.com/downloads/
    Regards.

  • How do I get my iTunes store to work? I have updated my iTunes to the latest version but every time I go to open it, it is just a blank white screen. No writing or anything. Help!?

    How do I get my iTunes store to work? I have updated my iTunes to the latest version but every time I go to open it, it is just a blank white screen. No writing or anything. Help!?

    Oh, and it is on a macbook pro

  • HT1819 Podcasts that I had subscribed to with my old computer are invisible in the Itunes store with my new computer. The error message says the podcast is not available in the US. Yet I can still download them on my old computer. How can I fix this probl

    Podcasts that I had subscribed to with my old computer are invisible in the iTunes store on my new computer. The error message says the podcast is not available in the US. Yet I could still download the podcast on my old computer before I switched. How can I fix this?

    Hello, ted_marx38. 
    Thank you for visiting Apple Support Communities.
    The most common cause for this issue would be media present that is purchased with another Apple ID.  When prompted to authorize the computer it may show a different Apple ID.  If this is the case, the computer will need to be authorized for this Apple ID.  The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Cheers,
    Jason H.

  • I can't entered in iTunes Store.not working and i dont know why

    I can't entered in iTunes Store.not working and i dont know why

    "Error 11222"
    Apple is investigating reports of this issue. Proxies, certificate issues, or your Internet service provider may be the cause of this issue.
    From:
    http://support.apple.com/kb/TS3297

  • I just updatmmed to iso 7 and now I can't get my iMessages or FaceTime. It keeps giving me a network error message

    I just updated to iso 7 and now I can't get my iMessages or FaceTime. It keeps giving my a network error

    generally this is caused by having a page layout for full page photo with a single full page photo in front of it -
    This FAQ describes how to find and fix it
    LN

  • I can't get into iTunes Store at all, iTunes no longer sends me new music Tuesday updates. What's up with all that?

    I can't get into iTunes music store at all. It's just a blank page that says the music store may be busy, check my internet connection. Also I no longer receive information from iTunes on new releases Tuesdays. It's like they're mad and don't want to talk to me anymore.
    Hey iTunes what's up with that? Do you want me to buy music from you or not?

    I'm having the same problem. I've tried resetting my firewall, checking my anti-virus software program-blocks, uninstalled and reinstalled the program, and nothing works. Does anyone know what's going on?

  • Crashed laptop, new ipod - can I get my itunes store content?

    Hi, I just got a new i pod touch for my son as the old one was beyond repair (and kept by warranty repairers) His laptop has now broken and can't switch on. Is there any way to get his itunes store content via another PC. Also ,what if a repairer can get to his hard drive - can we retrieve it that way? Any suggestions appreciated as we are fighting in the dark here!

    Try here:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Not all options/content may be available if outside the USA.
    Yes. Just copy the iPod media folder to the new computer if the above does not work. completely.

  • Can't get to iTunes Store

    iTunes itself is working fine but I cannot open the Store. It flashes and I can see the page for a second but the download indicator at the top only goes to about 92%. Then where the iTunes store choices are supposed to be, the screen turns white and I'm not able to use the Store. Can anyone let me know what I need to do?

    Try updating. It worked for me.

  • Still can't get into iTunes store!!!

    I have been trying to get into the iTunes store for about 3 weeks...I keep getting the message that says "store is temporarly unavailable"....what's going on with this and how can I fix it?

    I recently upgraded to v10.1, and kept getting "We could not complete your iTunes Store request. An unknown error occurred (306). There was an error in the iTunes Store. Please try again later." whenever I tried to access the iTunes Store. Safari also wouldn't load.
    I even contacted customer support, and they were pretty useless.
    After scouring around trying anything to fix the problem, I found a solution that worked!!!
    The 306 error is related to issues with your proxy connections. A number of different things may potentially be causing the troubles, but a good place to start with your troubleshooting is adjusting your proxy connection settings in your Internet Options control panel.
    (1) In your Start menu, select Control Panel.
    (2) Open the Internet Options control panel. (If you are using Windows XP or Windows Vista you may need to select Classic View on the left before you can see Internet Options. If you are using WIndows 7 you may need to change "View by" to either Large icons or Small icons before you can see Internet Options.)
    (3) Click the Connections tab.
    (4) Click the LAN Settings button.
    (5) Uncheck "Use a Proxy Server for your LAN". (If that option is already unchecked, try checking and then unchecking it.)
    (6) Click OK to exit the LAN Settings dialog.
    (7) Click OK to exit the Internet Options control panel.
    (8) Restart the PC and try connecting to the Store again.
    Hope this helps!

Maybe you are looking for