I can't get my purchased Elements 10 to download correctly, can you help me?

I purchased the adobe photoshop/premier elements 10 - upon installation, I ran into numerous errors. So, I went out and "tried" to fix it by downloading the "fix." This too would not let me properly install my new software. I then read online that I could download the "trial" version and then later submit my serial number from the purchased product to convert it over from a trial version to the purchased version. I cannot add my original serial number. Very frustrated, any ideas on how to get this to work?????????????

You should be given the option to Purchase the software when you launch it. If you choose this option you will be given the opportunity to enter your serial number.

Similar Messages

HT201272 I can't get the purchased list to show audiobooks...help..only music and regular books show up, what am I missing?

I can't seem to find my purchased audibooks to reload after losing the. Can someone help?

You cannot redownload audiobooks.
As always, it is your responsiblity to backup your content.

Can't get Firfox to launch after download, how can I get back to old system

was happy with system 3+, notice came for upgrade to four, downloaded, replaced old system, hit button to launch, keeps telling me Firefox cannot be launch because it not supported on this system

Leonard,
Welcome to Apple Discussions!
Like Mike said, repairing permissions after an upgrade
is recommended.
Also, where are you launching Safari from?
The Dock?
or from the Safari icon within the Applications Folder?
If from the Dock, try the icon in your Applications folder.

HT1203 Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? Do I need a home computer,

Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? How do I sync all the devices to have the same music and apps?

You can set up an iCloud account on each one (the SAME iCloud account using the same AppleID on each) and then sync via iCloud.
http://support.apple.com/kb/HT5262\
However, an iCloud backup nor sync contains purchased content - that is available for redownload from the iTunes and App stores (so no need to waste iCloud space storing it for you).
So, for purchased content, you will have to download it on each device - just use the same AppleID and download each item on each device.
Without a computer to aid the sync'ing, downloading the purchased content on each device is the only way.
P.S audiobooks cannot be re-downloaded once purchased (all other content can be), so without a computer to save, store and move the audiobook files around, you will only be able to put those on one device - the one you first purchase it on.

HT201272 I purchased some music on my iPod touch and want to download them to my iPad mini also but I can't get the purchased section to load at all anyone else had this problem?

Ok so I have an iPod touch 4th gen and I purchased some music on it. I also have an iPad mini and wanted to download it onto there also. Problem is that no matter how many times I try I can't get my purchased music section to load. I get the big at the top where you can select all or not on this iPad and the alphabet down the left hand side and the little loading thingy appears but nothing ever actually loads no matter how long I wait. It also sometimes just crashes the whole thing and kicks me out the app. Any suggestions? I've tried turning device on and off, it has the latest software iOS 7 and I've tried resetting all the settings already also as well as logging in and out of my Apple ID.

Hello AstarteLydianna,
The following article provides some additional troubleshooting steps that can help get the App Store working on your iPod Touch.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?

I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?

By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's?

HOW CAN I GET THE PURCHASE ORDER RELEASE DATE

Dear All,
HOW CAN I GET THE PURCHASE ORDER RELEASE DATE - any reprot is there?
Thank you
Ahmad

Hi,
u goto that PO and select Environment on top line .under that select header changes if u click on that u will get entire details who reased when released, date , time etc
regards,
Srinivas Kona

HT4061 my ipad automatically shut down and now i lost al savings and in-app purchases the battery was on 50% what happened and can i get my purchases back

my ipad automatically shut down and now i lost al savings and in-app purchases the battery was on 50% what happened and can i get my purchases back

Hi there,
This seems very frustrating. An iPad can shut down randomally for many reasons, just like a computer can crash. If it begins to happen regularly, then do contact Apple, but there are no signs that your iPad is malfunctioning from just one shut down like this.
But, you should be able to get all your in-app purchases back. In some apps, there is a 'restore purchases' button, which will download all the purchases you made for free.
In some cases, you can tap to make the purchase again, and it will be downloaded at no charge, however this does not happen with consumable items such as coins and credits.
I reccomend contacting iTunes Store Support at the link below, they will take a closer look at your purchases and give you further steps on redeeming them. They may also refund you if they have been lost.
iTunes Store Support
You can also contact the developer of the app, and report the crash and missing purchases. If you tell me the app, I'll give you the relevent contact in the developers.
Other than that, sorry for the problems, and have a great day,
Nathan

How can I get my purchased apps back?

How can I get my purchased app back after ios5 update? Not all of my purchased apps are listed under "purchased apps" in the app store.

Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

How can I get the "Purchase more sounds" link to light up under GarageBand?

how can I get the "Purchase more sounds" link to light up under GarageBand?

Did you try it in the program monitor?

I have a new pc with win8.1 and I can't get my Photoshop Elements vers 1.0.1 to instal help, please.

I have a new pc with win8.1 and I can't get my Photoshop Elements vers 1.0.1 to instal help, please.
Please assist with this compatibility issue. Thank you

Gordonr18571658 I am sorry I don't have any additional suggestions for how to install Photoshop Elements 1.0 besides installing in compatibility mode for Windows XP.
As an alternative you can find details regarding Photoshop Elements 13 at Picture editor, edit pictures | Adobe Photoshop Elements 13. Photoshop Elements 13 has been designed to install and function under Windows 8.1. There is a 30 day trial if you wish to evaluate the software and complete any current photo editing projects you may be facing.

HT203433 i purchased a cd on my phone but the whole cd didnt download to my computer how can i get the missing tracks to download

i purchased a cd but when downloaded to my computer some of the tracks was missing how can i get the missing tracks to download???

On computer go into iTunes store, in the Quicklinks section click on purchased, go to music not on this computer and you should find all music still in the cloud.
On phone open music, choose store at top of screen, then choose the More option at bottom of next screen, look in downloads where anything waiting to download should be. If nothing there go to Purchased, click on Music, Not on this Phone and you should see any iTunes music you have bought that is not downloaded to the phone.

HT1349 How can I get my purchases that were made on another computer?

How can i get my purchases that were made on another computer?

Are you sure this question belongs in this section (Apple Support Communities > Servers and Enterprise Software > XServe & Servers > Discussions)instead of, maybe, iTunes?

How can I get my purchases that I had under another email address tranferred to current email?

How can I get my purchases that I had under another email address transferred to my current email?

Do you mean that you created another account? If so, why?
You cannot consolidate accounts.

Can not get movies purchased from iTunes to my computer

Can not get movie purchases from iTunes to my computer

Is the manually manage music and videos option still selected from under the iPod's Summary tab? What happens when you try to drag files over to your iPod Classic?
B-rock

I can't get my purchased Elements 10 to download correctly, can you help me?

Similar Messages

Maybe you are looking for