I can't get my ringtones download to my new iPhone5.
I have them backed up from my 4, but when I try to download them to my new phone I can't find them. I've tried going through my settings and the purchase history, and nothing seems to be working. Any suggestions?
Sync your iPhone 4 to transfer them to your iTunes library (if they're purchased ringtones go to File>Devices>Transfer Purchases). Then sync them to your new phone.
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If you had no backups and everything was on the computer I'm afraid the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
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Just got a different phone, how can I get my ringtones from itunes to new phone
Oct. 2010 Getting ringtones folder to show in iTunes - https://discussions.apple.com/message/12496240 - iTunes > Preferences. Under the General tab below Show, confirm Ringtones is selected
How to sync ringtones to your iPhone - https://discussions.apple.com/docs/DOC-3792 iTunes11 tip: https://discussions.apple.com/message/20573388
Realize that purchased ringtones can only be downloaded once. You will have to either get them off your computer or your old phone (or buy them again). -
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From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
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Do you have copies of them in the Tones section of your computer's iTunes library or on your backup of your downloads/library so that you can sync them back to your phone? If you haven't then you could try contacting iTunes Support and see if they will grant you a redownload
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