I can't get my shuffle charged!wanna cry!help me plz!

i've just got my shuffle few days ago and
tonight i took my first charging of battery.
i follow thw guide book..plug it in and it's supposed to have an amber light on..but i can't see any light there!
not even a single blink of amber light!
but i can still update songs to my shuffle and the itunes does detect my shuffle..i just can't see any status light at the back while it is plugged in the USB port..is it charging?!i don't think so!do you?
cos i've tried to unplug it and press the status light..it shows me a red light which indicates that there's low power!
anything wrong wif my shuffle?
of the battery?!but it's a brand new shuffle and it's just the first time charging!!!!!!!!!
what should i do?can anyone help me?!
i'm super frustrated and wanna cry! ='(

You have to have your computer on with your system running in order to charge it. It must charge for a minimum of 8 hrs the 1st time. I would also recommend having itunes open when you first charge it make sure that the power to the ipod is turned off. If your computer has an auto off feature after a given amount of time that needs to be shut off so your computer won't turn off, that ends the charging cycle automatically. If it helps let me know. Good luck.
L8
gmanIII

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