I can't get my Windows 7 pc to recognise my old LG VN251 phone via USB.   The verison software upgrade assistant runs and my phone is up to date.   I do get a window that pops up that says I can either run the bootstrap or look at the files on the phone,

I can't get my Windows 7 pc to recognise my old LG VN251 phone via USB.   The verison software upgrade assistant runs and my phone is up to date.   I do get a window that pops up that says I can either run the bootstrap or look at the files on the phone, but I cannot see any photos.   Thoughts?

We want to make sure we move your pictures to your computer schpee! Do you have a memory card on your phone? If your pictures are not on your http://vz.to/1OvJVey memory card we would want to move them. After you move them than try http://www.verizonwireless.com/support/knowledge-base-45147/ to move them to your computer. Keep us posted.   AmberF_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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