I can't get on FaceTime because it says I am already using my id.

When I try to set up my facetime account, it tells me that my e-mail address that people will call me on is already in use...but yet it says to use your apple id. My e-mail address IS my apple id. How do I fix this?

I was having the same problem. I've probably screwed things up royally by doing so, but I just went ahead and created another Apple ID with a different email address, and will inform anyone who I will be using FaceTime with to use the new one. I tried using the "multiple ID finder" thing but it only ever returned the ID I'm using right now; I can't verify the email address this ID is associated with for some reason.
It's a clusterfark.

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I've purchased items on my phone which I had on my laptop but didn't get a chance to download on to my iPod, now I can't find anywhere. Can't buy them again because it says i've already purchased them. Any help?

I've purchased items on my phone which I had on my laptop but didn't get a chance to download on to my iPod, now I can't find anywhere. Can't buy them again because it says i've already purchased them. Any help?

I've only been able to get the coaching runs to work on my iPod Nano. They don't work on my iPod Touch or my iPhone.

Can't install a program because its saying it's already on my HD

even though I removed the program.
The program i am talking about is Xilisoft Video Converter. I had a version of Xilisoft DVD Creator on my HD, and when I went to go install Xilisoft Video Converter it said there was a newer version of this software already installed on this disc. Now that's not true for two reasons; 1. Xilisoft DVD Creator and Xilisoft Video converter are two different programs, and 2. I removed Xilisoft DVD Creator from my HD.
Can't seem to figure this out. Any help would be appreciated

Hi there
Maybe you Delete the App from Application Folder !!!!
if yes, Just have Look on these Folder
1.Users/Your Home Folder/ Library/ Preferences
2.Users/Your Home Folder/ Library/ Application Support
**Users/Your Home Folder/ Library/ Xlisoft - this one is my opp this is not important( 3rd one only)
if you found any Folder name called Xlisoft try to move to desktop or Trash.
after move those folders and Files you will be able to install your program again
try 1 and 2 , i am sure you will find the way out
Lakshan

We pushed the back button accidentally while watching a rented movie. Now we can't get it back. iTunes says we've already rented it and to go into settings and downloads to download it but there is no 'downloads' under settings, How do we find our movie

We accidentally pushed the back button while watching a movie and lost the move. We went to the rent section which said we already rented it and told us to go to settings and downloads to download. There is no downloads under settings, how do we get our move back???

When I see a question I think I know the answer to, I'm there.
Merry Christmas

I can't log into FaceTime because my email address is not associated with my password. I'm in a loop that tells me to change my password. It doesn't work.

I can't log into FaceTime because my email address is not associated with my Apple Password. I'm directed to reset my password and when I do, I'm told that my email address is wrong. I'm in a loop I can't get out of.
Pat

Where are you trying to log in? You should be able to change your ID at http://appleid.apple.com - can you log in there?
Before you change your ID you should log out of the iTunes Store and on any devices which are logged into iCloud. Then once you've changed it you can log back in with the new ID. (Your iCloud synced data will disappear from the device when you do this but will reappear when you sign back in - give it time).
If you are unable to sign into http://appleid.apple.com you will need to contact Support. Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

All I have on my I pod touch is a white screen with multicolored lines going across screen. What do I need to do. I can't use I tunes because it says I have to have passcode and can't get screen to come up. I have already tried holding both keys down.

All I have on my I pod touch is a white screen with multicolored lines going across screen. What do I need to do. I can't use I tunes because it says I have to have passcode and can't get screen to come up. I have already tried holding both keys down.

- See if placing the iPod in Recovery mode will allow a restore.. It bypasses the passcode (and erases the iPod)
- Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Can't get my FaceTime to work

Can't get my FaceTime to work on my phone or iPad. Need to FaceTime uk and it's not working. Any help please?????
Thanks

Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue. You can leave feedback for Apple at the link below.
http://www.apple.com/feedback/

HT5622 i moved from Egypt to Canada, changed my info on app and still can't get some app because " item not available in the Egyptian store"

i moved from country to another, changed my info in app ID and still can't get some apps because item not available in the home country's store? any idea?

It is working now. I no longer get the message about the item not being available in the US and I can access the store.

Can I use the Music of Iphoto for uploading diashows in youtube ? Or can i get in trouble because of license ?

can I use the Music of Iphoto for uploading diashows in youtube ? Or can i get in trouble because of license ?

This question comes up from time to time. YouTube and Facebook are both wrong.
There are a number of con-men who think that they can earn a quick buck from claiming that they own the copyright to Apple’s royalty-free jingles and sound effects included with the iLife applications. These are all free to use, as clearly stated in section 2.C of the iLife Software License Agreement:
“You may use the Apple and third party audio content (“Audio Content”) contained in or otherwise included with the Apple software, on a royalty-free basis, to create your own original soundtracks for your video and audio projects. You may broadcast and/or distribute your own soundtracks that were created using the Audio Content, however, individual samples, sound sets, or audio content may not be commercially or otherwise distributed on a standalone basis, nor may they be repackaged in whole or in part as audio samples, sound files, sound effects or music beds.”
http://images.apple.com/legal/sla/docs/ilife09.pdf
You should quote this (also providing the above link) when following the dispute process with YouTube.

I can not get my facetime to work. I have a wireless connection but I can not get my facetime to work

I can not get my facetime to work. I have a wireless connection but it is not working.

Doublechecking, Jensen. What's the precise text of your error message, please? (There's a few different ones I can think of that you might be getting.)

I can't get my facetime to work on my macbook pro? Is the system overloaded today?

I can't get my facetime to work on my macbook pro? Is the system overloaded today?

First go to settings, and turn facetim off then back on again. Try to sign on
Try signing into facetime after each one of these suggestions
Make sure IOS is updated to latest version
(How to update your iOS device
http://support.apple.com/kb/HT4623)
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute).

I can't update my iPad because it says that i have the most current version of software but i only have iOS 5.1.1. what can i do?

i can't update my iPad because it says that i have the most current software but its only 5.1.1. what can i do?

Get a newer device. The original iPad can't be updated past 5.1.1.
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I had a belkin keyboard for my old iPad. I have upgraded to an iPad air. Can I get a new case that will allow be to use my old keyboard? How?

I had a belkin keyboard for my old iPad. I have upgraded to an iPad air. Can I get a new case that will allow me to use my old keyboard? How? Where?

You might look for generic cases. They're not as sturdy or durable as custom made ones - they tend to use elastic to hold in the iPad and keyboards - but that elastic does give them some flexibility.
Or see if Belkin has anything.
Or you may simply be out of luck with the compatibility. My Keyboard is in a case custom built for my 2 and I know whatever tablet I replace my iPad with I'll be getting a new keyboard as well because it most likely won't fit in a new case.

My phone says there's 0 bytes available but only 6 GB are used the phone is supposed to be 8 GB I have no pictures at all and only 6 apps this is really bothering me please help I can't even take pictures because it says I've no storage

My phone says there's 0 bytes available but only 6 GB are used the phone is supposed to be 8 GB I have no pictures at all and only 5 apps this is really bothering me please help I can't even take pictures because it says I've no storage I also have no messages at all

My iPhone is a 16GB and it says 9.0GB Available and 3.7GB used; I suspect the missing 2.3GB is occupied by the system software.

How can I get only the music I want onto my iPhone using iTunes Match

how can I get only the music I want onto my iPhone using iTunes Match? At present it is putting a random selection on; it has none of the same control as iTunes on my Mac. And although I uploaded all my album artwork to iCloud, it is not transferring it back to my iPhone

Iphone are meant to be sync to one itunes library only.
You can copy those songs to a cd and then put a copy to your itunes media library.

I can't get on FaceTime because it says I am already using my id.

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