I can't get Premier Elements 10 to import an AVI file from my computer.

I just bought Adobe Premier 10 two days ago, and I'm trying to import an AVI file from my computer. It says Add Media Failure. This type of file is not supported or the required codec is not installed. The program installed all right, so I don't know what to do since I bought this software to create movies with the video from my camera, which is in AVI format.

Hi Bill, thanks for replying so quickly.
In review of your suggestions, I cannot see where these would be the answer. While I do use 2 computers, both have identical OS, APE-10, and Quicktime versions as well as camera software/drivers. I have not updated the camera firmware in some time, so I do not think this can be the issue, besides I have used both computers in the past few weeks, with no issues, until just recently. Perhaps it was a Win7 update that messed it up?
However, while waiting for a forum response, I did some further research and found a codec pack (windows.7.codec.pack v.4.03) on CNET. The description sounded exactly like the issues I am having so I downloaded and installed it. (I also converted the original AVI files to MPEG-2, just in case).
After the codec pack install, the AVI files loaded into APE and showed with no issues.
I have not yet tried the MOV files as they were not mentioned in the codec pack info, other than; 'and many more'. (one issue at a time!) I did download and installed the latest QT app (but it was the same version I had) so maybe there was something corrupt in the original. We shall see!
I cannot try it now as I am presently rendering the video, but if I still cannot load the full video MOV files, other than audio only, as old Arnie would say, "I'll be back!" (according to the APE estimate, about 1:12.
Thanks again for the assist. If it helps you in any way, I will check the box that says the reply fixed the problem! ('Was this Helpful?')
Doug

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