I can't get Quicktime or iTunes to open

Help... I have no idea what's happened, but suddenly my PC won't open up iTunes or Quicktime. When I click on it, it takes about a minute then gives me what looks like a windows error that says "iTunes has encountered an error and needs to close".
I have removed and re-installed BOTH iTunes and Quicktime, but I keep getting the same message. Any ideas out there what I can do to open up iTunes?

Sure wish someone would address this issue soon--That's all I can get, too--Ya gotta love the helpfulness of these errors "Encountered a problem and needs to close..." And that tells us exactly WHAT??? Meanwhile I'm sitting on $800 of software and the tutorials for it require Quicktime which won't play. Grrrrrr! I've installed, uninstalled, restored, reinstalled...and with always the same result. I upgraded my DirectX, running all the latest XP updates, carrying 3 gigs of memory, new ATI Ice 512 mb graphics card..can't imagine what the problem might be at this point.

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