I can't get RealPlayer to sync or even recognize my Tungsten E2!!

I have owned my Tungsten E2 for almost 2 years and I've never had any problems with it before. When I first got it, it was brand new, so it was really easy getting it installed and getting my computer to recognize it and my expansion card. But, then my parents got a new computer and I tried re-installing it in our new computer using the same CD that came with it, and Microsoft Outlook syncs with it fine, but when I get to RealPlayer, it keeps saying that the device isn't connected. I always make sure that RealPlayer is running on my Tungsten when I'm trying to sync it with the RealPlayer on my computer and I've tried every USB port on the tower, and still nothing. This has nothing to do with the music files that I'm trying to put on my pda because I can't even get RealPlayer to recognize it. So, if anyone can help me, I would really appreciate it. 
Post relates to: Tungsten E2

I have a tungsten E and I have the palm desktop and real player for pc(don't know the version) and real player for my phone version 1.6.0
For some reason everything functions correctly but When I connect my tungsten to the computer using the usb , it wont pop up in the device tab on the real player for pc. Its strange but I have tons of music..... the "palm Device" tab wont come up when I go to Burn/transfer.
I dont know what to do help me out,.
Post relates to: Tungsten E

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