I can't get rid of my debt (Thus I can;t get updates or anything...)
I have an iTunes debt of $2.18 and I want to pay that using my 15$ redeemed iTunes cash store credit... But when it says "You have sufficient store credit to pay your outstanding balance" I click "PAY" but it only refreshes the Purchase History page and still says I owe the money and nothing leaves my iTunes credit. I also want to remove my credit card information from my iTunes account, My credit card is maxed out so I have no use for it now. If anyone knows why I am having the first problem or how to go about getting rid of my credit card information please tell me.
It says so clearly on the Apple Store pages for iTunes prepaid cards. Most iTunes cards also have a notice printed on them, though apparently not all cards do.
If your sole reason for purchasing iTunes cards was to get applications, you can try contacting the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting) and requesting a refund. Reportedly some people have had success.
Similar Messages
-
I am looking for some help with the app store. I recently purchased an app (aperture) in the app store and subsequently apple refunded the purchase price. However, the downside of this is that aperture no longer appears as a "purchased" app within my app store account. Accordingly, i don't believe i will get updates as the software is updated periodically. Apple has instructed me to delete all my aperture files, reboot and then revisit the app store to re-download and it should let me pay for the app and redownload just as if i had never had the app before. However, when i go to purchase aperture, i get a warning that it has already been purchased and that i can re-download for free. That sounds great but again it won't appear in the "purchased" list in the app store b/c of the original refund from apple. I never thought i would have this much trouble trying to pay someone for a product!
Questions:
Is the app store looking to my hard drive for traces of aperture to determine whether it has been purchased or is it looking at some kind of purchase history within the app store?
Is there anyway to wipe my hard drive clean of aperture files or wipe clean my app store purchase history so that i can start over?
If none of this is possible, does anyone have a possible solution?
If i were to redownload aperture (currently for free since it won't let me pay) when a subsequent update comes out (say it goes from version 3.2.2 to 3.2.3) can i then elect to buy aperture, pay the fee and will it appear as a purchased app and allow me to get upgrades going forward? Would any data be compromised with this?
Many thanks for your help!Questions:
Is the app store looking to my hard drive for traces of aperture to determine whether it has been purchased or is it looking at some kind of purchase history within the app store?
Is there anyway to wipe my hard drive clean of aperture files or wipe clean my app store purchase history so that i can start over?
If none of this is possible, does anyone have a possible solution?
If i were to redownload aperture (currently for free since it won't let me pay) when a subsequent update comes out (say it goes from version 3.2.2 to 3.2.3) can i then elect to buy aperture, pay the fee and will it appear as a purchased app and allow me to get upgrades going forward? Would any data be compromised with this?
1. Do you have a backup connected to your Mac that contains the app? If so, yes the MAS can detect that and believes that the app is installed.
2. If the app no longer appears in the purchase history on the Purchased pane in the MAS, then it would seem that Apple has taken care of that.
4. Updates, such as you describe are free. Upgrades are not. An upgrade is a new paid version of the app, such as v 3.0 to v 4.0. -
on my windows 8.1 pc (i5 processor with 8GB ram) I can't get the automatic update voor CS4 master collection. I removed my panda antivirus and still can't automatically update. somebody any suggestion?
thanks for your reply.
in Dutch it says that there are no updates available. I know that after
installing cs4 there are updates but i can't load them automatically. I did
a delete and reinstall, but still get the message.
kind regards,
2014-09-23 16:28 GMT+02:00 Atul_saini123 <[email protected]>:
on my windows 8.1 pc (i5 processor with 8GB ram) I can't get the
automatic update voor CS4 master collection. I removed my panda antivirus
and still can't automatically update. somebody any suggestion? created
by Atul_saini123 <https://forums.adobe.com/people/Atul_saini123> in *Downloading,
Installing, Setting Up* - View the full discussion
<https://forums.adobe.com/message/6755843#6755843> -
i have been trying to upload more music to my iphone 3gs but whenever i try to even click on the artist or name buttons in itunes they dont get highlighted or anything all i can do is play music from my phone through itunes ... if you know of anything i have done wrong plz tell me how to fix (besides restore)
Success!! There truly is a light at the end of the tunnel. Apple support really did come through and I am successfully back into my account. Ready to purchase more music. I followed the instructions, with patience I thought I lost, submitted my problem, someone emailed me back within two days and all is now perfect. Thanks again Apple.
To all the frustrated users out there, don't lose hope!!! -
Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!
Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799 -
App store demands credit card information now, so i can't get updates anymore, why is that?
I bought an iPad from Apple using my credit card, the App Store on my phone seems to have noticed the purchase and is demanding I give it my credit card info too so I can continue making easy purchases there too, problem is that I don't want to make purchases from App Store yet, but now I can't get updates for the apps that I am using. How can I get updates without giving up my credit card?
I haven't suggested you are dumb, indeed I only think people are dumb if they don't ask about things they don't understand.
I was asking why you changed your Apple ID to see if you really needed to, it sounds as though you may not have needed to.
You can change your personal email you use with your Apple ID, but you can't change your iCloud address. If you do this you can continue to use your old Apple ID and without causing problems with purchased content. -
How do I get rid of the iCloud Backup alert message? I cannot do anything with my iPad and cannot get rid of the alert. I have plugged in the iPad with Wifi on, but it won't reset. Thanks
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
-
Hello, I attempted to sync my iPhone and get updates. Something went wrong. There is now only a grey screen that simply displays "iPhone" and then leads me to Location services to either enable or disable or to choosing a WiFi network. I have a MIFI, but cannot rememer the password. How do I get back to my phone (I can only make an emergency call), my apps, and all else? Please help!
Sounds like you restored your phone as new. If you follow all the steps, there a section that allows you to restore from a backup either through icloud or itunes.
You do have a backup of your phone right? If you don't then all is gone, but you can sync back your apps and music. -
I have the original ipad (OS 5.1.1) using pages 1.7.2 and backing up to icloud. If I open up one of the docs from icloud, I can no longer open it on my ipad. Looks like the pages version gets updated to a version that is incompatible with my ipad. Is there anyway stopping icloud from changing the version and is there a way to recover the old version of the document on my ipad?
Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
$19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard. -
Cannot get Genius to work - Always get same error message - "Genius results can't be updated right now. The required file cannot be found." Problem also seems to be affecting iCloud aand Music Match. Can anyone help me with this? What file is missing and from where?
This is a known problem with Windows 7 Enterprise using certain Group Policy settings. Solution for me was to use another machine running Windows 7 Ultimate.
-
I have mac osx 10.6.8 and I keep getting update notices that do nothing, just search for update server. Happens every day. What can you or I do to fix this? Other people I work with and use macs have the same issue.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
How can I get updated iMessages in my iPad after it hasn't updated in a while?
How can I get updated iMessages in my iPad after it hasn't updated in a while?
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Apple will provide a replacement iPad for:
iPad model
Out-of-Warranty Service Fee
New iPad
$299
iPad 2, iPad
$249
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You can get the iPad repaired at 3rd party repair sources for less $, however, the Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom -
the apps store icon on my iphone has dissapperared. how do i get it back on my iphone so i can buy and update apps on my phone?
The App Store icon can't be deleted. You either moved it - to another home screen page or inside a folder, or set a restriction so it doesn't show.
1. Settings > General > Restrictions > (Allow) Installing Apps > ON.
2. Search all Home Screen pages and inside folders
3. Settings > General > Reset > Reset Home Screen Layout. -
How can I get updates on my iPad?
My initial iPad account was on an a computer and an email I no longer have, plus I've forgotten that password. I've created a new iTunes account, (new computer, new email, etc.) but can not update my iPad, as it uses the old Apple ID.
How can I get updates on my iPad?Thanks - I tried to with my new Apple ID - as I had to update the software, although it warned me I'd lose content on my iPad. But I did the update, it took 30 minutes, but then did not work, as my iPad still has the older version of the software. What went wrong there?
-
I have CS 6 installed on a Win 7 OS machine. I can not connect to the internet to get updates from within the program. How do I fix this?
IP routing doesn't work the way many folks might initially think it does; functional IP routing requires manual configuration and the establishment of static routes and default routes specific to the local network configurations, and it's very easy to get it wrong, or to get the default route swapped. Multiple NIC boxes don't magically work, either. (Been there, done that, wondered what happened to my network when the paths got reordered or my route settings were messed up, etc.)
Routing configuration errors can be quite subtle, too. (Again, voice of experience. Ever had a thousand-seat office LAN accidentally routing through your desktop? As the, um, unnamed guilty party discovered, getting into that configuration was subtle. Seeing the performance crater on the fellow's box and on the LAN was obvious.)
Knowing how IP routing works is a prerequisite to getting this configuration to work; there's manual configuration required. Clearly something has gone weird here.
What to do? Read up on IP routing. I'll again suggest the threads and the manual mentioned earlier.
And in general, I prefer to avoid using my comparatively expensive Mac boxes as sub-optimal IP routers or as firewall boxes. General-purpose operating systems and generic x86 boxes are going to be inherently poor IP routers. Dedicated routers (or embedded or surplus x86 boxes with routing software loaded) offload the Mac boxes here, and are also typically easier to configure manage. And "real" IP routers can have hardware specific to efficiently routing packets. Use of an outboard firewall or firewall-router box also greatly simplifies gateway routing, too; it's a configuration that many folks and many businesses tend to use.
Maybe you are looking for
-
How do you use Default Resource Access Information?
I have some 10g Forms & Reports that I want to use with SSO and they will all be connecting to the database with the same connection info. I know how to configure a Default Resource Access Information, but how do you use this with Forms & Reports?
-
On a pc, I control click to pass through a pop up blocker, what is the equivalent on a mac?
I am trying to print reports from my school database software. I have tried 3 internet browsers, turned off all pop up blockers, and I still can't print to screen a report in a pdf. I am trying to isolate the problem. On my pc, just hold the contr
-
ABAP Proxy Generation on Interfaces with GDTs
Hi all, I created an aggregated data type with references to data types listed under the SAP GLOBAL SWCV within the namespace for the GDTs. When I now try to generate an ABAP proxy in my backend system, I always get an error that these types cannot b
-
Idiotic Basic Question - making a circle with transparent bg driving me nuts!
OK, disclaimer - I have been using an old version of elements and just upgraded to Photoshop CS5 Extended. All I want to do is: 1) Create a circle for a logo. 2) Add text and drop shadow. 3) Make bg transparent. Why am I getting the white line ar
-
Using the iMac 27 screen with my macbook
Hi there, My wife has a Macbook Air and I've just ordered a 27" iMac (Dec 2012 model). Is it possible for her to plug her Macbook Air into the iMac via thunderbolt and use the larger display for the Macbook Air (much like you would with a thunderbolt