I can't get the ac cloud free i only get through with the paying one
hi and sorry for my bad english i'm french. i want to try adobe creative cloud but i can't : i pdo everything that is asked but i get a small window with something turning inside and that's all. if i try with a paying one it works, can anyone help me thanks
Please follow steps in :
Troubleshoot Creative Cloud download and install issues
http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html
Hope it helps you.
Regards
Rajshree
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Hi, I’ve recently bought an iPad2 and can’t get connected with AppStore or iTunes, when I tap on these icons a grey page pops up saying is loading but never opens the page, no failure message is displayed, it just keep saying is loading.
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Thank you.
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If the problem persists after you reboot as suggested by Ralph:
Trouble connecting usually means interference, or another WiFi on the same channel.
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Hi,
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If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
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I have a new MacBook Air. I set my password the other night when I was half asleep and can't remember it. Im still working on my old MacBook Air and can't get through the password gate on my new one. How can I reset it on that computer? I can't even get to the internet.
Thanks!Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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MBP freezes after 10.4.11 and I can't get through to AppleCare
This is beyond ridiculous. Since applying the 10.4.11 update, my MBP always locks up after waking from sleep. There has been no exception since updating. I kept it turned off for about 24 hours, then used it all afternoon without letting it sleep and didn't have a single freeze. Sure enough, the first time I closed the lid to let it sleep, it locked up within seconds of waking up. This was happening spradically prior to the 10.4.11 update, but now it's rendering my MBP unuseable.
Yes, I have AppleCare and I tried calling Apple twice last week. Both times, I got cut off. Both times, I could barely understand the Indian trying to help me, and one got snippy with me when I had to keep asking him to repeat himself. Neither time did I actually get to speak with a technician. One of those times I got a recorded message telling me that Apple was closed for the holiday and to call back during normal business hours. Friday wasn't a holiday (at least not in this country) and I was calling during normal business hours for THIS country, but perhaps not for India. I've never experienced any trouble getting AppleCare support via telephone in the past, even on Sundays.
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I'm at a loss here. I'm paying for AppleCare, but can't get through to a comprehensible English speaker capable of answering that very simple question. I can't let my MBP sleep because it'll lock up upon waking. I can't find any way to send feedback to Apple about the unacceptable experience trying to get through to support last week. Is no one accountable for anything these days? And to think I bought an iPhone last week too!Here is what I think may be the relevant portion of my system.log file. I've had no luck at all finding someone willing to tell me how to parse log files to troubleshoot errors. The freeze happened right about Nov 25 22:00:00. Note the times at the beginning of each line.
Nov 25 21:01:47 Joe-Heafners-MacBook-Pro loginwindow[2433]: Login Window Started Security Agent
Nov 25 21:01:53 Joe-Heafners-MacBook-Pro /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network Joe's Network
Nov 25 21:55:59 Joe-Heafners-MacBook-Pro kernel[0]: AFPSleepWakeHandler: going to sleep
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro kernel[0]: hibernate image path: /var/vm/sleepimage
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro kernel[0]: sizeof(IOHibernateImageHeader) == 512
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro kernel[0]: Opened file /var/vm/sleepimage, size 2147483648, partition base 0xc805000, maxio 400000
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro kernel[0]: hibernate image major 14, minor 2, blocksize 512, pollers 3
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro kernel[0]: hibernateallocpages flags 00000000, gobbling 0 pages
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[191]: exited abnormally: Hangup
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro configd[78]: posting notification com.apple.system.config.network_change
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: System SafeSleep
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: hibernatepage_listsetall start
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: hibernatepage_listsetall time: 123 ms
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: pages 218835, wire 61812, act 19596, inact 27592, zf 13802, could discard act 34743 inact 61290
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: hibernatepage_listsetall found pageCount 218835
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: IOHibernatePollerOpen, mlget_interruptsenabled 0
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: IOHibernatePollerOpen(0)
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: writing 218025 pages
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: image1Size 96880640
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: all time: 6813 ms, comp time: 1050 ms, deco time: 0 ms,
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: image 234494976, uncompressed 499679232 (121992), compressed 231104028 (46%), sum1 f89b7fab, sum2 c005b10a
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: hibernatewriteimage done(0)
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: sleep
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: IOUSBWorkLoop::closeGate - interrupt Thread being held offEnabling XMM register save/restore and SSE/SSE2 opcodes
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: Started CPU 01
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: IOBluetoothHCIController::restartShutdownWL this is a wake from sleep
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: System Wake
Nov 25 22:02:06 localhost kernel[0]: hi mem tramps at 0xffe00000
Nov 25 22:02:06 localhost kernel[0]: PAE enabled
Nov 25 22:02:06 localhost kernel[0]: standard timeslicing quantum is 10000 us
Nov 25 22:02:06 localhost kernel[0]: vmpagebootstrap: 512915 free pages
Nov 25 22:02:06 localhost kernel[0]: migtable_maxdispl = 71
Nov 25 22:02:06 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Nov 25 22:02:06 localhost kernel[0]: 102 prelinked modules
Nov 25 22:02:06 localhost kernel[0]: ACPI CA 20060421
Nov 25 22:02:06 localhost kernel[0]: AppleIntelCPUPowerManagement: ready
Nov 25 22:02:06 localhost kernel[0]: AppleACPICPU: ProcessorApicId=0 LocalApicId=0 Enabled
Nov 25 22:02:06 localhost kernel[0]: AppleACPICPU: ProcessorApicId=1 LocalApicId=1 Enabled
Nov 25 22:02:06 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Nov 25 22:02:06 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Nov 25 22:02:06 localhost kernel[0]: using 10485 buffer headers and 4096 cluster IO buffer headers
Nov 25 22:02:06 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Nov 25 22:02:06 localhost kernel[0]: Started CPU 01
Nov 25 22:02:06 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
Nov 25 22:02:06 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Nov 25 22:02:06 localhost kernel[0]: Security auditing service present
Nov 25 22:02:06 localhost kernel[0]: BSM auditing present
Nov 25 22:02:06 localhost kernel[0]: disabled
Nov 25 22:02:06 localhost kernel[0]: rooting via boot-uuid from /chosen: 4DB93950-5225-4DD2-BFC9-CBC701493457
Nov 25 22:02:06 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Nov 25 22:02:06 localhost kernel[0]: USB caused wake event (EHCI)
Nov 25 22:02:06 localhost kernel[0]: FireWire (OHCI) TI ID 8025 built-in now active, GUID 0016cbfffe6b3cd4; max speed s800.
Nov 25 22:02:06 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT2 @2/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDri ver/ST9120821AS Media/IOGUIDPartitionScheme/Customer@2
Nov 25 22:02:06 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Nov 25 22:02:06 localhost kernel[0]: jnl: replay_journal: from: 3496448 to: 10202624 (joffset 0x37e000)
Nov 25 22:02:06 localhost kernel[0]: CSRHIDTransitionDriver::probe:
Nov 25 22:02:06 localhost kernel[0]: CSRHIDTransitionDriver::start before command
Nov 25 22:02:06 localhost kernel[0]: CSRHIDTransitionDriver::stop
Nov 25 22:02:06 localhost kernel[0]: IOBluetoothHCIController::start Idle Timer Stopped
Nov 25 22:02:06 localhost kernel[0]: HFS: Removed 3 orphaned unlinked files
Nov 25 22:02:06 localhost kernel[0]: Jettisoning kernel linker.
Nov 25 22:02:06 localhost kernel[0]: Resetting IOCatalogue.
Nov 25 22:02:06 localhost kernel[0]: display: family specific matching fails
Nov 25 22:02:06 localhost kernel[0]: Matching service count = 0
Nov 25 22:02:06 localhost kernel[0]: Matching service count = 20
Nov 25 22:02:06 localhost kernel[0]: Matching service count = 20
Nov 25 22:02:06 localhost kernel[0]: Matching service count = 20
Nov 25 22:02:06 localhost kernel[0]: Matching service count = 20
Nov 25 22:02:06 localhost kernel[0]: Matching service count = 20
Nov 25 22:02:06 localhost kernel[0]: Previous Shutdown Cause: 3
Nov 25 22:02:06 localhost kernel[0]: display: family specific matching fails
Nov 25 22:02:06 localhost kernel[0]: RBIOKitController: started.
Nov 25 22:02:06 localhost kernel[0]: display: family specific matching fails
Nov 25 22:02:06 localhost kernel[0]: ath_attach: devid 0x1c
Nov 25 22:02:06 localhost kernel[0]: athdescdmasetup: tx dddescpaddr = 0xd09d000, length 0x46500(288000) bytes
Nov 25 22:02:06 localhost kernel[0]: athdescdmasetup: beacon dddescpaddr = 0xce6c000, length 0x90(144) bytes
Nov 25 22:02:06 localhost kernel[0]: mac 10.3 phy 6.1 radio 10.2
Nov 25 22:02:06 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
Nov 25 22:02:06 localhost mDNSResponder-108.6 (Jul 19 2007 11: 41:28)[37]: starting
Nov 25 22:02:06 localhost memberd[45]: memberd starting up
Nov 25 22:02:06 localhost lookupd[46]: lookupd (version 369.6) starting - Sun Nov 25 22:02:06 2007
Nov 25 22:02:06 localhost DirectoryService[51]: Launched version 2.1 (v353.6)
Nov 25 22:02:08 localhost diskarbitrationd[44]: disk0s2 hfs ECE1AEDE-FA7B-3D14-849F-78121DFFDFFB Macintosh HD /
Nov 25 22:02:08 localhost kernel[0]: yukonosx: Ethernet address 00:16:cb:c8:fe:4f
Nov 25 22:02:08 localhost kernel[0]: AirPort_Athr5424ab: Ethernet address 00:16:cb:ba:e3:19
Nov 25 22:02:08 localhost kernel[0]: Registering For 802.11 Events
Nov 25 22:02:08 localhost kernel[0]: [HCIController][setupHardware] AFH Is Supported
Nov 25 22:02:08 Joe-Heafners-MacBook-Pro configd[42]: setting hostname to "Joe-Heafners-MacBook-Pro.local"
Nov 25 22:02:08 Joe-Heafners-MacBook-Pro lookupd[68]: lookupd (version 369.6) starting - Sun Nov 25 22:02:08 2007
Nov 25 22:02:11 Joe-Heafners-MacBook-Pro /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro configd[42]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro configd[42]: posting notification com.apple.system.config.network_change
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro lookupd[73]: lookupd (version 369.6) starting - Sun Nov 25 22:02:12 2007
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro Parallels: Loading Hypervisor module...
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro loginwindow[71]: Login Window Started Security Agent
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro kernel[0]: [Parallels] Parallels Hypervisor started.
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro Parallels: Loading Monitor module...
Nov 25 22:02:13 Joe-Heafners-MacBook-Pro kernel[0]: [Parallels] Parallels VM observer thread started
Nov 25 22:02:13 Joe-Heafners-MacBook-Pro Parallels: Loading ConnectUSB module...
Nov 25 22:02:14 Joe-Heafners-MacBook-Pro configd[42]: target=enable-network: disabled
Nov 25 22:02:14 Joe-Heafners-MacBook-Pro Parallels: Loading Network module...
Nov 25 22:02:14 Joe-Heafners-MacBook-Pro Parallels: Loading Virtual Ethernet module...
Nov 25 22:02:14 Joe-Heafners-MacBook-Pro mDNSResponder: Adding browse domain local.
Nov 25 22:02:14 Joe-Heafners-MacBook-Pro kernel[0]: comparallels_kextPvsvnic0: Ethernet address 00:1c:42:00:00:00
Nov 25 22:02:14 Joe-Heafners-MacBook-Pro kernel[0]: comparallels_kextPvsvnic1: Ethernet address 00:1c:42:00:00:01
Nov 25 22:02:15 Joe-Heafners-MacBook-Pro Parallels: Staring DHCP/NAT daemon...
Nov 25 22:02:15 Joe-Heafners-MacBook-Pro pvsnatd[228]: en2: DHCP for 10.37.129.2-10.37.129.254 netmask 255.255.255.0
Nov 25 22:02:15 Joe-Heafners-MacBook-Pro pvsnatd[228]: en3: DHCP/NAT for 10.211.55.2-10.211.55.254 netmask 255.255.255.0
Nov 25 22:02:16 Joe-Heafners-MacBook-Pro Parallels: Restarting InternetSharing...
Nov 25 22:02:16 Joe-Heafners-MacBook-Pro Parallels: Restaring CiscoVPN...
Nov 25 22:02:16 Joe-Heafners-MacBook-Pro Parallels: Initialization complete.
Nov 25 22:02:19 Joe-Heafners-MacBook-Pro /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network Joe's Network -
How can i get apps with out using credit card info because i do not have a card ?
how can i get apps with out using credit card info because i do not have a card ?
Yo Chris. I've been following your answers to different threads and quite frankly, you're very keen in answering everybody regarding this stupidity that Apple has brought upon its customers. Kudos to you. But the problem is, most of the time, in some devices, your solution doesn't work because the NONE option is not there. The same goes for me.
Meanwhile, I found a temporary workaround for the iPhone 4s, iPad 2 and iPod Touch 4th Gen.
Register a free Apple ID from the iCloud Settings.
Go to Settings>iCloud>Account>Tap Payment Information on the Storage Plan Category.
Fill in the other boxes and choose "None" on Credit Card Information.
That's it! Hope I helped those who still couldn't find the "None" Option.
Must be running IOS 5.0.1 though, else there would be no iCloud. -
Hello. I started work at a new job and am continuously being asked for the previous employees Apple ID for various different reasons. I have sorted out most of the places where his ID was set as defualt, but have run into an issue I can't seem to figure out.
My Mac update notification popped up to lket me know I had some updates ready for downloading. When I clicked it brings me to the App store update screen. From here I selected the updates (iPhoto and iMovie). The only problem is that as soon as I select these and hit update, it brings up a window which instructs me to put in the password for this prior employees ID. Obviously I don't have this and can't get it. The problem here is that the ID name is grayed out and doesn't let you change it to my own. I did some reading in these support community walls and found that the reason for the name being grayed out is because the app that I am trying to update was orginally downloaded by using that ID. It instructed to delete the app from the computer and reinstall...
Here's where I am now and my current problem. I can't reinstall iPhoto or IMovie without paying for them through the App Store. How can I get these back without paying?
ThanksIs this your machine or the company's? Machines that came with Snow Leopard or earlier installed come with system and software install disks that can be used to reisntall the iApps that came with the machine orignally.
If this is your machine and it came with Snow Leopard or earlier installed the disk will look slimialr to one of these:
If it is the company's machine see if they have the disks.
Do a custom install and then use Software Update to update iPhoto to the highest version that is available. -
I have two apple id's because my hotmail account is no longer active. How can I delete the old one and use or update the new one? Every time I try it won't allow me and now my iPad thinks there are two accounts and they are arguing with each other. Help!
You can't merge accounts or copy content to a different account, so anything that you bought or downloaded via the old account is tied to that account - so any updates that those apps get you will only be able to download via that account. You can change which account is logged in on the iPad via Settings > Store
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