I can't get the internet to work on my blackberry

I got my new blackberry today after my previous one had software problems and even with the same contract i can't get my internet to work, its says "This is a wif-fi service.please ensure your device has an active wi-fi connection and try again." After checking the "manage connections" option it said my wif-fi was on but instead of having the usual tick it had this symbol "-" Can anyone guide me in the way to fix this?

You need to call Orange and ask them to make certain that your BlackBerry Data plan is on your account.
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