I can't get the new flash update... FF says i need a plugin to get the download, and when i get it (gp.xpi), i can't install it. what should I do?
I've followed the instructions on the flash website, but i can't even get the flash file to download. the file that i get is supposed to be asociated with FF, that's why im contacting you guys. is there other way i can manually allow adobe to install flash without using their website directly?
I had that problem myself and was forced to download the installer for "other browsers" using Internet Explorer at http://get.adobe.com/flashplayer/otherversions/ . After I did that it installed correctly. You can also try downloading the FULL installers for flash at http://www.adobe.com/products/flashplayer/fp_distribution3.html . Just make sure that all browser windows are closed before you run either of these.
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So I tried to do a voiceover on the iMovie but when I listened to it, I heard just a pop. What should I do?
please help somebody
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I was downloading the trilogy as we speak and out of the sudden the download stops and it says there is an error. I try and resume the download but it starts all over again.
Hi tella7,
If you are having issues downloading purchased content from the iTunes Store, you may find the following article helpful:
Apple Support: Resolve issues between iTunes and security software
http://support.apple.com/kb/TS3125
Regards,
- Brenden -
I can't install illustrator, what should I do??????
When I want to buy illustrator, it told me I have already purchased creative cloud so I 've already an adobe ID. But the problem is when I click on illustrator they ask me a code or a identification number/serial number....??? I purchased adobe for student and teacher
Judithl47275820 what version of Illustrator are you wishing to install? Have you utilized the process listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install the Adobe Creative applications?
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i need to change my security questions because i forgot the answers to them ...... plus in the "password and security" option in the "manage account" department where the questions are asked , there is no option to reset the questions so how do i do it ????
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
Help
Try going to Settings>iTunes & App Store, tap the ID, sign out, then sign back in with your updated credentials.
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I tried loading itunes 10.5 onto my window wista 32-bit. It finishes the download and when i try to install it. I says that an error occured while trying to install.
Can somebody help me plz?Hi all, I know this is a very old thread, but I was battling this issue for awhile and wanted to provide my solution in case future users encounter a similar issue.
I am running Windows 8. I encountered this issue while trying to install iTunes 11.1 x64 version. After some troubleshooting, I discovered that the real issue was trying to install the Apple Mobile Device service.
My resolution was installing the Microsoft Visual C++ 2005 Redistributable Package. It is available from Microsoft. A search on Google should reveal it. However, here is the latest link that I used: https://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=14431
Note that redistributable packages for more recent versions of Visual C++ (eg 2008, 2010) will NOT work. Only 2005 version worked for me.
Good luck! -
The new Flash update installer stops at 95% and freezes.
The new Flash update installer stops at 95% and freezes. I have followed all of the the uninstall procedures, made sure there were no files in the library/internet plugins folder and opened the installer folder and used the sub folder install nothing works. I get the blocked plugin message from video players telling me download the update. I've spent two days now trying everything.
Try the offline installer(s)
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Flash Player for Mac OS X -
I upgraded to OS Yosemite on my MacBook Air...and I cannot upgrade the Adobe Flash download that Adobe keeps asking me to download. I get the screen and when I click on the icon it just creates a new window but not download. Thoughts?
I just tried the link and it is just fine. If the GateKeeper pops up then open Security & Privacy preferences, click on the General tab, set the last radio button to Anywhere.
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I have an iphone 4s. I have an alert that there is a software update available to iOS 6. When I got to the settings tab, the "download and install" button is not highlited and I can't click on it. Below that, it says that this update requires a Wi-Fi network connection to download. So I connected my phone to my computer and tried to update throug itunes. When I clicked the update tab on itunes on my laptop, an alert pops up that says I need to be connected to the internet for th update to take place. I am confused because I am connected to the internet, but for some reason the connection is not being recognized when I try to update.
I am using a Gateway laptop and my internet connection is a verizon 4g device that I plug into a USB port. I feel like this should be so simple but have not been able to figure it out even when I called Apple and spoke to a rep...help!In order to download to your phone over the air, you need to be connected to WiFi.
It's possible the Internet connection through Verizon is not stable enough for the downlaod to begin (it is a very large download).
You might want to head over to Starbucks with your laptop for the afternoon and see if you can download it over their WiFi. -
I am trying to download Adobe Reader, I have Windows 7 on my PC. Every time I get the download, I click on it to install the program, and I get the usual messages but I never get the install message. When I try the download again, I get a message telling me only one copy of the program can go on the computer. When I check the program list, it is not there. I have to restore my computer before I can attempt the download and install again. I have tried this at least 6 times but cannot install Adobe Reader. Please help me out with this. I really like this product and prefer to use it. I had o originally delete the program, due to an update conflict.
Linda EatonYou can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else. -
my airport extreme is flashing amber it says i need a ip address .... it was working just fine yesterday until i had to reboot cable modem how do i get my extreme to work again so i can have wireless..... please help!!!
Hi again Jen,
Most internet providers utilize "dhcp" -- you might want to check to see if your extreme is set to that function.
If you want to try, you need to go into airport utility and select MANUAL setup/ then click NETWORK button on top of the window. /select TCP/IP -- make sure that you see "Using DHCP" not MANUAL in the configuration window. If you do see using dhcp, click the renew dhcp lease button. Then you'd have to do the power down/up cycle again. If all this doesn't work, you can do a hard reset on your Extreme, which will bring it back to the way it came out of the box, then go through the same proccess that was used to set it up originally. -
My problem is after updating to Yosemite does my mail client any longer. I can not even open the mail, and when I "forced closes" mail and try to open it again to go in the entered settings running the colored wheels around and allows me only to forcing close again? does anyone have a solution to the above problem?
You mean the default OS X mail app? Try reinstalling OS X Yosemite if that's the case.
If you are referring to 3rd party mail applications, that's a compatibility issue. Some apps don't work in the new operating system. You have to wait until the developer updates the app, or you have to revert back to Mavericks to continue using it. -
I just updated my mac from Tiger to Mountain Lion. wiped the computer clean and started fresh Loaded Photoshop elements 11 (brand new in the box) and when I try to start it - it comes up saying - Licensing for the product has stopped working contact for help. in Looking for help I was directed here. what do I do?
I don't know enough to not follow directions. I bought the software brand new in a sealed from factory box. Had it sitting around until - last week when I deleted flash on my computer and had to upgrade to the new OSX. Mountain Lion doesn't use iPhoto - so I had to go with something else. Since I already had this new - unopened package I opened it up. Shut down all running programs - inserted the disk and followed all the directions for installation. Still it didn't work.
I have now uninstalled it (the proper way) and am going to try again.
I appreciate your responses.
Thank you!
If this doesn't work - I am going to just buy Lightroom. -
Why am I having trouble running Adobe Flash Player 11 on my 2011 Macbook Air? I've downloaded and installed it repeatedly; yet when I try to open certain images online or play certain Youtube segments, I get the message, "You must have Adobe Flash 11..." My computer tells me it is installed and running.
If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 5.
1. If you're only having trouble with YouTube videos, sign in to your YouTube account and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
2. If you're getting a "blocked plug-in" error, then from the menu bar select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch your browser.
3. Triple-click the line below to select it:
/Library/Internet Plug-Ins
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
4. Re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
5. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
6. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
7. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
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