I can't get to any websites using Firefox or IE but AOL works fine.

When I open Firefox or IE, the home pages are fine but then both just hang without loading any websites. Both just show the progress wheel circling. Sometimes clockwise green and sometimes counter clockwise gray. No issues with AOL. Problem started a couple of days ago after a scheduled computer update. Before that, I would get messages on Firefox that shockwave plugin and/or java plugins stopped working or crashed but would still be able to access sites like ebay. I've repeatedly uninstalled and reinstalled Firefox which would work for briefly and then revert back to nothing happening. Repeatedly restarting the computer would allow both browsers to access a site or two and then they would freeze. Ran a full scan on Norton with no problems or malware discovered. Updated Java and I've also checked to see that there was no problem with the firewall and also reset the winsock. Help?

There are two things to check.
*1
Network Proxy
Type '''about:preferences'''<Enter> in the address bar.
Select '''Advanced > Network.'''
Look for '''Configure How Firefox Connects''' and press the '''Settings''' button.
Check the settings.
*2
Some problems occurs when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
Firefox to connect to the Internet again;
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
* Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
'''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}

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