I can't get to the redeem page on my ipod touch or itunes

i try to get to the redeem page on itunes and ipod touch, fully updated and upgraded. on my ipod touch, it just sits there loading the entire time, but on my itunes, it gives me a connection error saying it can't connect. is it just on my end?
it loads categories and such, but it just won't let me redeem my code...

From the computer that works, you could copy the address and enter that in to the nonworking machine. If that works just bookmark it.
As to why? Possibly popups are blocked?

Similar Messages

  • The main part of the safari page is grey and won't respond/can't type in any commands.  I can move back through the previous pages, and even open new ones via the URL, but can't get onto the main part of the page and I can't get onto the 9 page option. !?

    The main part of the safari page is grey and won't respond/can't type in any commands.  I can move back through the previous pages, and even open new ones via the URL, but can't get onto the main part of the page and I can't get onto the 9 page option. !?
    Help, please.

    Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)
    If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Can't get to the next page in a pages document

    can't get to the next page in my pages document

    Is it a technical problem or writer's block?

  • I just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?

    i just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?

    The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer that is running iTunes. Getting started guide : http://support.apple.com/kb/HT4053
    The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad

  • I just pluged in my Apple TV and I can't get passed the initial page that ask what language.  My remote won't pair.  holding the menu and right button for 6 sec

    I just pluged in my Apple TV and I can't get passed the initial page that ask what language.  My remote won't pair.  holding the menu and right button for 6 sec

    Welcome to the Apple Community.
    Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

  • How can I get only the music I want onto my iPhone using iTunes Match

    how can I get only the music I want onto my iPhone using iTunes Match?  At present it is putting a random selection on; it has none of the same control as iTunes on my Mac.  And although I uploaded all my album artwork to iCloud, it is not transferring it back to my iPhone

    Iphone are meant to be sync to one itunes library only.
    You can copy those songs to a cd and then put a copy to your itunes media library.

  • Ok apple I have one complaint and that is the fact that when I am on the Internet with my iPod I can't get onto the AppStore because it says cannot connect to iTunes store

    Ok apple I have one complaint and that is the fact that when I am on the Internet with my iPod I can't get onto the AppStore because it says cannot connect to iTunes store

    Can't connect to the iTunes Store
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

  • I bought a film off itunes but can't get it to sinc on to my ipod touch

    I bought a flim off itunes on my PC but I can't get it to sinc on to my Ipod touch although I have tried several times.

    What happens when you try to sync?
    Is the video format (HD or SD) compatible with your model iPod?

  • How can I be certain the contact list in my iPod touch updates my computer Outlook contact list when I sync and not go the other way? The options in iTunes are not specific enough.

    How can I be certain the contact list in my iPod touch updates my computer Outlook contact list when I sync and not go the other way? The options in iTunes are not specific enough. In other words, I want to replace the information in my computer Outlook contact list with the data from my iPod touch. 

    How is your iPod configured to sync music from your iTunes library?  In other words, what options and configurations do you have enabled from under the iPod's Summary and Music configuration panes in iTunes?
    B-rock

  • Can't get off the settings page. Cant turn on or off

    Hullo there. My current problem is this, whilst on the ipad an alert popped up advertising some game or other for free d/load, when i tried to d/load it a message came up saying(i'll paraphrase here!) "you dont have enough storage left to d/load, go to settings,general+view your storage space, i did this and deleted a few of the "not so clever games" believing this would free up some space. Unfortunately i cannot get of the"settings" page i'v tried turning the ipad off to hope fully bring it back to normal but it will let me access any topic on the settings page but nothing else at all. i'm not heavy handed with it so i cant see how it could be a "button"issue cos i'd be able to switch it off. now i'v exhausted my solutions i dont know what to do, let it run out of power? it would come back to the same page when re-charged i think. Anyway i'v just plugged in the charger and it made the usual beep and shows its charging but thats all i can do!. I would appreciate any help or assistance in solving this wee dilemna that anyone in the ipad community can give.
                                                                                              Thanking you in advance

    You sir are obviously a knowledgeable man on these things, firstly i thank you for your rapid response,and secondly for your answer, which i did and voila! my ipad is back to normal!. thank you for your help and my wife is now yours for the asking should you so wish! lol
                                 Bye now+once again thank you!
                                               ShortyB

  • How can I get past the activate page on ipod touch?

    I am trying to fix a ipod touch for an lady I know. she purchased this ipod for her 9 year old daughter and she set it up with her dad apparently using his email account. The daughter forgot her passcode so she wanted me to restore it which I did. Now I'm stuck at the activation page. After trying everything online I could find I called apple spport and spent 2 hours on the phone with them. After all this I was able to finally get logged into the dads apple id account which shows the daighters name and his email account that was used. Problem is that the 9 year old apparently set up the find my iphone setting and/or changed the apple id at some point to her [email protected] so when I get to the activation page it wants the apple id that the 9 year old used and she has forgotten it. If I try her dads email and id it says it cant be used to activate the ipod. I try to reset her password but the birthdate isn't going through and I've tried her real bday, her bday that she used on her facebook account, and her parents bday as well as several years up and down from it but can't get through. Any ideas on what can be done?

    Click here and try recovering the account information. If needed, phone Apple’s Account Security team.
    (113773)

  • Can't get past the Configure page

    I got a new Airport Express (old one replaced by a Genius after MBP couldn't connect to it). I try to set up a new network but I'm failing. MBP recognizes AE but I can't get past the reconfigure screen. The page keeps loading but that's as far as I get. I can't get to the point of naming my network and choosing a password.
    Since I had a different AE set up here, do I need to reset something to make the AE work again?
    Thanks.

    When the AirPort Express is new, it is broadcasting a default wireless network with a name like Apple Network xxxxxx, where the "x" can be either a number or letter.
    Click the fan shaped AirPort icon at the top of your screen and look for this network. Your computer needs to be on this network in order to communicate with the AirPort Express.
    An alternate way to do this is temporarily connect a spare ethernet cable from your computer to the AirPort Express. You can keep the ethernet cable connected during the configuration process and disconnect it when you have updated the Express with your new settings.

  • I can't get any sound to work on my ipod touch

    I cannot get any sound on my ipod touch. When I am listening to music the volume bar is not visible and when I am on my apps it says no volume available. Anybody have any suggestions on what I can do to fix this?

    Here is what Apple Says: http://support.apple.com/kb/TS2771
    No sound through internal speaker*
    Verify that the iPod touch is not set to pause.
    Verify that the volume is set appropriately.
    Verify that headphones are not attached to the headphone port.
    Verify that Bluetooth stereo headphones are not paired wirelessly.
    Try turning the iPod touch off and then on again.
    No sound through headphones*
    Verify that there's no debris in the headphone port.
    Plug and unplug the headphones. Reconnect headphones and verify the connector is pushed in all the way.
    Check the volume setting on your iPod touch.
    If you are trying to listen to music and cannot hear any audio, make sure that the music is not paused.
    Make sure the latest version of iTunes is installed on the computer that you are syncing the iPod touch with (songs purchased from the iTunes Store using earlier versions of iTunes won't play).
    Try another set of Apple headphones.
    Try a different song or video.
    Check other content, such as videos, to see if they exhibit the same audio issues.

  • Can't get past the first page of some websites

    4 days ago everything was working fine, then 2 days ago i bought something on ebay and followed the instructions to pay via paypal i didn't get any further than the check details page, so i closed and tried to go through the paypal site directly, the login page opened fine, typed in my name and password then nothing, no error message, just blank page, one night i left it for 2hrs nothing. i tried to go on internet banking last week on firefox and it kept coming up with a error message (can't remember what it said) but went through internet explorer and it worked fine.
    i tried another website last night www.britishgas.co.uk/topup and that page wouldn't display anything at all, but some pages i go on work perfectly fine with no problems, i don't really know alot about computers and this has left me baffled, how can it work one day then not the next. i have AVG and have just completed a full scan and everything is fine and also updated flash player

    When the AirPort Express is new, it is broadcasting a default wireless network with a name like Apple Network xxxxxx, where the "x" can be either a number or letter.
    Click the fan shaped AirPort icon at the top of your screen and look for this network. Your computer needs to be on this network in order to communicate with the AirPort Express.
    An alternate way to do this is temporarily connect a spare ethernet cable from your computer to the AirPort Express. You can keep the ethernet cable connected during the configuration process and disconnect it when you have updated the Express with your new settings.

  • Can't get past the "Registration" page when syncing up nano...Help!

    I'm hoping someone can PLEASE help with my problem. I posted in a different forum a week or so ago, but unfortuantely didn't get an answer that worked:
    My wife and I have had our iPod nanos (2nd gen) since Christmas 2006. We've been using iTunes since then with no problems.
    The basic information:
    My computer is a Gateway laptop running Windows XP. It was recently serviced (it needed a new power jack) I am using iTunes 7.0.2.16.
    Recently, when syncing up mine or my wife's iPod Nanos (2nd generation)using the USB port, iTunes will reccognize our iPod nanos in the left-hand screen, and it will sync them up...however, on the main screen, it will not get past "Registration" no matter what I do. If I hit "cancel" or "register later" or "never register", nothing at all happens. It just stays on the same page. If I select "register", it will let me fill in all the information, and then gets stuck on that screen. It absolutely refuses to get past registration to the "preferences" screen.
    Needless to say, we are unable to select any of our playlists, see how much space we have...do anything, basically. It is super frustrating~!
    If anyone has any suggestions, I would be extremely grateful~!!
    Thank you very much--

    Hi melbernai - not sure if you've solved this problem yet. I had the exact same problem recently with my 2nd Gen iPod Nano. I solved it yesterday by simply updating iTunes to the most recent version, after which I could get rid of the register screen. The only other thing I needed to do to add my custom playlists was select "Manually manage music" on the screen for my iPod, since it had been in an automatic synching mode since the problem occurred.

Maybe you are looking for