I can't get video attachments in gmail to play on my macbook pro.  2 month old macbook pro running lion. says format not supported

I can't get video attachments in gmail to play on my macbook pro.  Says format not supported. 

What kind of video?  There are dozens of formats, some don't play on a Mac unless you have the right plug-ins for Quicktime.  There are some things you should download to help you out. 
http://www.telestream.net/flip4mac-wmv/overview.htm
http://www.videolan.org/vlc/download-macosx.html
These should cover EVERYTHING you'd ever encounter (though maybe not).  Frankly, if it's not H.264 or w4v (or both), it doesn't belong on your mac. 

Similar Messages

  • I can't get video purchased from iTunes to play on iTunes

    So, I upgraded to iTunes 6 and I installed the upgrade Quicktime 7.0.3 that came with the upgraded iTunes. I have all the current XP Pro updates installed, I have all the memory, videocards, etc etc that are in the system requirements for iTunes 6.
    I go to the music store to see how this new and snazzy video purchasing works and I bought a music video of a band I like. iTunes Music Store takes my money, iTunes downloads the video and it's in my library. Cool.
    I then select the video and a picture shows up in the bottom left hand corner and I click play and sit back to enjoy this new feature.
    Nothing happens. nada, zip, zero. It just doesn't play. New sound, no video, nothing. I try it again. I go to the help menu the only thing they say about problems is to give me a link to a systems requirement list.
    I open up Quicktime since the help file also says I can play my purchased video on either iTunes or Quicktime. I try to open the file and I get:
    Error - 36: an I/O error occured
    I check everything I can think of and still nothing.
    I drop iTunes Support and they send me an email back 4 days later that says, sorry, we can't help with technical problems so deal with it (but I can't find a single article about this problem on the website) or call our help line and probably pay a fee.
    I'm at a real loss as to what to do. I bought this video (granted it was only a couple of dollars, but still) and can't play it. Do any of the wonderful people out there have any ideas? I'm just glad I didn't buy more than this one video.
    Thanks so very much in advance,
    Shalva del Castillo

    I know exactly how you feel. I bought a video and haven't been able to watch it either. Imagine all the "couple of bucks" here and there that Apple gets to keep.
    Especially when they is no one here to answer questions and we need to trackdown someone. The FAQ's are useless, like every other companies FAQ. Nothing has anything to do with real problems.
      Windows XP  

  • Can't get any audio ("no input or output devices") on MacBook Air, running MAC OSX 10.8.5

    This happened today completely out of the blue.
    I have tried some of the other suggestions posted here and other forums. I did a Disk Utility check and nothing seems wrong with the hard disk,
    Rebooted 3 times.
    Re-set the PRAM
    Tried headphones (still no response from either audio volume key, as both show a circle with line through it,
    and tried System Preferences on Sound, but I get the same message (no devices).
    Tried to locate the preferences file called BezelServices that others have talked about, but can't find it...
    Ted

    This link may help: http://community.m-audio.com/m-audio/topics/m_audio_project_mix_i_o_driver_for_m ountain_lion
    I haven't tried it myself, but I do plan to in the near future, as I dont want to shell out major bucks for a new control surface/interface.

  • 5th Generation iPod won't sync video, says "format not supported"

    My 5th gen iPod has stopped syncing video that formerly was happily synced, including a TV show I bought in iTunes. Only one video, a movie I converted in Handbrake, still syncs.
    Anybody got any ideas?

    Maybe try to repair the iPod's HD using Disk Utility located in the Applications -> Utilities folder.  If that doesn't help, try a low level reformat of the drive using the same application.  Make sure you choose Mac OS X Extended (Journaled) as the file system format.
    B-rock

  • ? Can't print PDF attachments to gmail since installing 11.06

    I am on Windows 7 and Firefox,  Since installing 11.06 I can't print PDF attachments to gmail messages.  I get a (false) message that file cannot be printed, because no pages have been selected.  I tried uninstalling 11.06 and downloading and insatalling it again,  Same result. Any way to download a backlevel version for the time being?  Would appreciate any other sugestions.. 

    Disabling Protected Mode as suggested solved the problem.  It seems to me the impact of Protected Mode should have been highlighted with a warning at the download site.  Alternatively, and in my opinion preferably, Protected Mode enabled should not have been made the default. -shel488

  • Can't get video chat to work outside of LAN...

    Hello,
    I can't get video chat to work.
    All computers, LAN and WAN are running the latest iChat under 10.4 (including latest updates).
    Within our LAN, via Bonjour, everything is fine.
    I'm now trying to set up an offsite Intel iMac (10.4) and I can't connect via video chat with them.
    I've had this problem in the past and eventually gave up (so much for "it just works" - I've spent the last 10+ years dealing with Macs and Mac-based networking, I can't imagine "my dad" figuring this all out). Trying again with fingers crossed...?
    If someone could help, it'd be much appreciated.
    Thanks,
    Kristin.
    The studio router/firewall is a SonicWall TZ 170 Standard.
    This router has a static IP.
    All suggested ports on the SonicWall are set up correctly to allow in/out from our LAN.
    All computers on the LAN have static IP addresses.
    Quicktime streaming settings set as suggested.
    OS X Firewall on all computers = OFF.
    No iChat add-ons on any computers.
    Internet connection speed = 7404 kb/s
    The offside router/firewall is a LinkSys WRT54G
    This router does not have a static IP.
    DMZ is ON and set to the only computer connected to it.
    Computer has a static IP address.
    Quicktime streaming settings set as suggested.
    OS X Firewall on all computers = OFF.
    No iChat add-ons on computer.
    Internet connection speed = 5116 kb/s
    If any more information is required to help you help me, just let me know!

    Does the TZ170 have UPnP or Port Triggering then ?
    I can not see that it does here
    Opening the ports in the manner listed on that link will only allow one computer (IP) to use the open ports.
    The Linksys is router and you have not mentioned what the modem is doing at that end.
    Why not use UPnP here ? The Linksys does it (on the Administration page)
    Most likely this needs the Respond to Anonymous Pings checked on the Security page.
    9:29 PM Thursday; January 17, 2008

  • In mail, my attachments, both photos and documents appear in the body of the message.  How can I get my attachments to appear as a separate attachment and not as part of the message.  Thanks for your help, Karen.

    In mail, my attachments, both photos and documents, appear in the body of the message.  How can I get my attachments to appear as a separate attachment and not as part of the main message????  Thanks for your help, Karen.

    softwater wrote:
    ...and costs $14.99
    Yep! And if you absolutely need (or think you need) that functionality, it is worth every penny.
    As Don already pointed out, exactly what the recipient sees will depend on how they've set up their machine and what unnecessary 3rd party apps they might've installed to display attachments the way they want.
    In theory, that is true. In practice, Attachment Tamer will cause more of your messages to show up as plain-jane icons on the other end. The problem is, after all, people running Outlook 2003 and 2007. These people likely aren't doing many system modifications.
    If I were you, I'd use the free solutions provided above, save my money and let my recipients decide how they will handle their mail.
    I completely agree.

  • Can't Get Videos on iPod!! HELP PLZ!!

    Argh!! I've had my iPod for almost 2 months, and I just can't figure out how to get videos on it. I've downloaded video converters for it and everything, and I still can't get videos onto iTunes to get onto my iPod. PLEASE HELP ME!!!

    GO to edit, prefferences and choose the video section then look at all the options and press ok at the bottom of the pullup menu

  • STILL can't get Videos into 5G iPod I give up I'm bringing it back

    I have the Black 30GB, after a week of trying iSquint , Handbrake ,Movies for my iPod and now MPEG Streamclip I still can't get videos in my iPod . I give up, it's scratched to bits and I handle it with extreme care . This was the worst $300.00 I've ever spent .

    I had trouble with that too, but figured it out. Here are some things to check:
    1.) Preferences in iTunes with the iPod connected. I put mine on automatic update of all podcasts, just to make sure nothing is missed.
    2.) On the iPod, go to Settings > Main Menu > Videos > On
    3.) On the iPod, got to Videos > Video Settings > TV Out OFF, Widescreen OFF, TV Signal (in US is NTSC, in Europe is PAL).
    After I configured #3, all worked. I'm not sure the widescreen setting makes a difference, but I do know the TV settings do.
    I think you won't have any problems if you go down this checklist. Too bad they don't mention it in Apple support.
    G5 Tower   Mac OS X (10.3.8)  

  • HT4108 I have a apple component AV TV out cable (red, green,blue + red,white) and have had this connected to TV for about 6 months working fine.  I moved the TV disconnected cables to move now I can only get video and no sound back on TV.  Any suggestions

    I have a apple component AV TV out cable (red, green,blue + red,white) and have had this connected to TV for about 6 months working fine.  I moved the TV disconnected cables to move now I can only get video and no sound back on TV.  Any suggestions ?

    No answer but marking as answered because I want to clear my unresolved questions.

  • Can't get Videos to run on the Internet

    Can't get Videos to run on the Internet. Clicked to watch a video and nothing happened. Sales person in Apple store said to get "Flip4Mac", free edition, which is what they used in store as the files on this site and in Windows Media. I downloaded it and I think I installed it. At least it said is was installed and updated. But when I went to my Son's favorite website, Nascar.com, when he clicked on a video to watch nothing happened. Anyone have any idea what's wrong?
    Thanks in advance for the help.....Nancy

    First off, I'll list all the items that I use to play, just about, all media on the web:
    Flip4Mac
    (as you might have found out, Windows Media Player for the Mac is no longer supported)
    VLC
    Real Player
    Perian
    Adobe Flash
    Streamclip
    All that being said, there is still some unplayable A/V content on the web. Even though it's listed as WMV, they are really processed with a codec that is underneath that wrapper, and unsupported by any of the above listed apps and plug ins. If any content like this is found on a high profile site, and is in wmv format, then the Flip4Mac people request to be told, so they can see if compatibility can be written in on their next update.
    Generally, video playback on a Mac can be somewhat complex. Would be nice if everyone used Quicktime, but I don't see that happening on the PC end of things anytime soon. So, we'll all just have to use what we can to view content.
    RE: learning Leopard....there are some tutorials on the Apple support site, but I've always found the suppot discussions to be pretty helpful. I've never been one to get a lot from manuals. Mostly, I get my knowledge from working with the apps I need, and getting advise from others who have done whatever. Occasionally, there's a class at the college that you might look into. Anyway, feel free to ask any questions you want on this forum, or drop me an email. [email protected]

  • How can I get videos (Hulu) on my laptop to appear on my TV?

    How can I get videos (Hulu) on my laptop to appear on my TV?  I already have the correct cable cord, but all I can see on my TV is the start-up screen.

    Your videos are saved in Photos. There is no storage capability in the Apple TV. You can only view them by streaming the videos via Air Play. Use AirPlay to wirelessly stream content from your iPhone, iPad, or iPod touch - Apple Support
    I don't know which iPad you have so this may not apply but if you want transfer your videos to your iPad follow the steps in this article: iMovie for iOS (iPad): Transfer video and photos between devices

  • Prior to installing iOS 6 on my iPhone 4, I could stream video and audio via "Air Video" and "Stream to Me" from my PC, to my TV via a HDMI adapter. Now I can only get video and no audio.

    I have been able to stream,via wi-fi, TV shows, movies and music from my laptop through a HDMI adapter via my iPhone 4, to my television. I use mainly "Air Video" but also use "Stream to Me", both with the same results. Since the update to iOS6 this is not possible. I can still get video but now no audio. Help me!

    I too am having this very problem.  I have an iPhone 4S that is less than one year old.  Prior to updating my iOS firmware, I was able to record and transfer video to my PC and view it with a variety of programs without any modifications.  Since updating the firmware, all videos that have been taken are not viewable on my PC.  I can hear the audio associated with the video, but the video is blank.  I can transfer the file off my phone using the Windows transfer tool.  Then sync the video back to my phone and it works just fine.  I tried emailing the video to myself, that did not work.  I rebooted my computer, no luck.  I reinstalled QuickTime, still isn't working.  I can still watch the videos that were made with iOS 5.1.1 but nothing made with iOS 6.
    I have been successful with the following procedure:  Once the video is transfered from the phone to my PC, I change the extension from .MOV to .MPG and this makes the video viewable with Windows Media Player; however, if the video is shot in a portrait orientation, it displays sideways in WMP as a landscape orientation.  I have been able to then run the video through Microsofts MovieMaker program to right the video 90 degrees but the image comes out a little squatty like it's out of scale.  In either case, it serves the purpose and I can export it to another .MPG format that I can then run through Sony Vegas and edit as I see fit.  While it works, this is a huge hassle and I shouldn't have to do it.
    Does anyone know of anything that is working?  Are there new codecs somewhere that windows users need to get a hold of?

  • Can't get video from camera update / suggestions?

    As I think others have reported, I have lost my ability to participate in iChat AV video sessions, and any attempt produces a "can't get video from camera" error message. I am running OS 10.4.5.
    I have an extra internal hard drive with no OS on it, so I did a clean install of Mac OS 10.4 and iChat was back to working. I then applied all the Apple Software Updates to bring it up to 10.4.5 as well as any othe Security Updates and such, and it is still working OK as long as I boot off that OS.
    This tells me the problem cannot be in my Router or DSM Modem, I think.
    In the past, I have had ShowMacster and iGlasses installed on my original system, but I believe that I have uninstalled both of those properly. Still does not work.
    I DO have Apple Remote Desktop - Admin installed on this startup volume, and I cannot say for sure whether the problem may have started around the time I installed it. It's possible, I just wasn't keeping chronological records of installs back then.
    So, the GOOD news is that I can participate in any iChat AV session I want to be in as long as I have prior notice or enough time to reboot my G5 PowerMac under my second drive, but I still can't keep iChat AV open on my main drive and expect to be able to respond to impromptu invites to a video session.
    I thought I may have read that Apple Remote Desktop can create a conflict. If anyone knows, I would be all ears! Thanks for any suggestions.
    Jim Foster
    Hampton, Ontario, Canada
    Dual 1.8 Mhz G5 PowerMac   Mac OS X (10.4.5)  

    I believe I have solved the mystery of why I was getting the "can't get video from camera" error message. I had said earlier that I had Apple Remote Desktop (admin) loaded on my Mac but that I did not normally have this application open. What I failed to realize, though, was that for some reason I also had Apple Remote Desktop set to ON in my Sharing System Preferences pane. All I had to do was to uncheck this box and my ability to carry on video chats returned.
    I expect that somehow in the process of installing and running the Apple Remote Desktop application to access another Macintosh on my home network, I must have either manually or automatically caused Apple Remote Desktop to be turned ON as if I was wanting to allow some other Admin user to connect to my Mac. Doesn't make much sense to me, but I am happy with the solution.
    Jim Foster
    1.89 Mhz dual G5 PowerMac   Mac OS X (10.4.5)  

  • How can I get videos filmed on my iPhone 5 on to my iPad

    how can I get videos filmed on my iPhone 5 on to my iPad cos iMovie on my mac (2011 mini 2.3ghz 8gb ram) is painful so want to use iMovie on ipad? cheers

    http://store.apple.com/us/product/MC531ZM/A/apple-ipad-camera-connection-kit

Maybe you are looking for

  • The difference between connectors and adapters?

    Could someone give me a "dummies guide" to the differences between an adapter and a connector. Aren't they really just one in the same?

  • Dates are not updates in PRTs

    Scenario is like this i want to use PRTs AMMETER to check  the Ampare and Voltage of MCC  Panel i make two orders, in both order the start and finish date is same that is 12.09.2011and time consumed for finish the work is 40 mints problem: 1> When i

  • Video control buttons

    How can I disable the video butons on a project? I need the users to navigate only through click buttons.

  • Where to maintain the user defined variables in Variant maintenace?

    In the variant maintenace screen, ther is provision for Type T - Table TVARVC entries Type D - Dynamic for date and time fields Type B - user defined My question : Where do you maintain the user defined variables? Pl advise. Thanks, Ven

  • Accounting View

    Dear Sap Guru, In MM01 I have maintained the accounting view for Valuation class FERT. but by mistake in the price control maintained Moving average instead of Standard Price My question is that due to this reason the bill is not made Is it true. Ple