I can't hear an incoming call, but they can hear me

I can make a call, and it connects but I can't hear the person I'm calling. They can hear me.  I figured out that I can hear only if I set the call on Speaker. 

I have been told that the microphone is broken so will have to go to Apple to get it fixed! Explains the problem!

Similar Messages

  • I can receive and hear an incoming call but they can not hear me

    I can receive calls and hear the sender but he/she is unable to hear me

    Hello Wollyt
    Check out the article below for troubleshooting FaceTime issue.
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Has anyone had trouble with the LG 3 Cosmos when a call comes in; I am not able to hear from the caller, but, they can hear me?  The volumn is turned up but I can't seem to resolve the issue?  Thanks

    Has anyone had trouble with the LG 3 Cosmos when a call comes in; I am not able to hear from the caller, but, they can hear me?  The volumn is turned up but I can't seem to resolve the issue?  Thanks

    Oh no, Robinbird18! This is not what we like to hear about your cell phone. It makes it pretty hard to have a conversation with someone when you can't hear them. If you make a phone call out are you able to have a conversation with someone without any issues? How long has this been going on? Have you tried to use the phone on speaker phone to see if that works at all? Please keep us posted.   KevinR_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • When making a phone I can hear the other caller but they can't hear me

    No one can hear me when i make I phone call but I can hear them ??? I've tried the voice memo and that seems to work fine !!! Has Any one got any ideas that could help me please ???

    you need to isolate wetyher or not its a hardware issue.
    make a voice memo. (if there is sound then, your bottom mic is fine.)
    Make a video (if there is sound then your speaker mic is fine.)
    if those dont work restore to factory settings and setu p as new, if the issue persists, setup replacement
    if you have sound, try resetting your network settings. (settings general>reset>reset network setting THIS WILL DELETE ANY SAVED WIFI PASSWORDS.)

  • When I call, I can here the person being called but they can't here me!

    9 times out of 10 when I place a call, the person I am calling can not here me even though I can here them talking. It is almost as though my end of the call is not connecting to theirs. This has been going on for several months now and I have tried everything I can think of to fix it (turning it off, updating it, restoring it mulitple times) and nothing has worked. I'm about ready to trash the thing and go get a different phone cause what good is a phone if I can't make a call! Any suggestions????

    See if this Older Discussion offers any enlightenment for your issue,
    https://discussions.apple.com/message/7145785#7145785
    Also see here,
    TROUBLESHOOTING iPhone Hardware
    http://support.apple.com/kb/TS2802
    http://support.apple.com/kb/TS1630

  • I can't hear the outgoing and incoming calls but I can hear the ringer and I was able to call using viber in my iphone 4s 16gb.

    I can't hear the outgoing and incoming calls but I can hear the ringer and I was able to call using viber in my iphone 4s 16gb.

    Hello sadiepix,
    The following article details several things that can be done to quell iTunes' constant need for authorization.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Cheers,
    Allen

  • HT2188 I can hear caller but they can not hear me except when using speaker phone

    I can hear caller but they can not hear me except when using speaker phone

    First of all,  make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
    One other problem could be your microphone. Does it work for anything else other than a call?
    Good-Luck!
    kpower28
    Please mark this as "solved my problem" or "helped me"!

  • I can hear caller but they can not hear me

    I can hear caller but they cant hear me

    First of all,  make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
    One other problem could be your microphone. Does it work for anything else other than a call?
    Good-Luck!
    kpower28
    Please mark this as "solved my problem" or "helped me"!

  • I can hear caller but they cant hear me

    Hi
    When I receive a call on my iphone 4s i can hear the caller but they cant hear me.
    When I call the caller back there are no problems.

    i dont want to use the earphone with a mic though, i want to be able to receive and to make calls without the earphone with a mic. but my problem is, there is no sound at all coming from the speakers that you put near your ear when your calling

  • I connect my iphone5s to my 2015 Terrain using Bluetooth, when I make a call I can hear the caller but they can't hear me. Anyone else have this problem? How did you resolve it? Other phones connect and work perfectly.

    NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.

    Hello Sandylynn,
    After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
    If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
    People can't hear you during a phone
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • When making a phone call on my iphone I can hear the person that i am calling but they can not hear me

    when making a phone call on my iphone,I can hear the person that I am calling but they can not hear my voice

    My first new iphone4 was received and installed complete.
    Nothing to hear when i was calling, only when I used loudspeaker.
    complete reset and reprogrammed Iphone, same result.
    Called Apple support and received a new Iphone4 next day.
    Updated and programmed.
    It works.
    2 weeks ago My son's iphone4, same problem, could only call with loudspeaker??
    Anyone an Idea.

  • I can hear the caller, but they can't hear me??  This is my second iphone and it's happened on both?

    Does anyone have any suggestions??? I can hear the caller, but they can't hear me!

    Here's the problem I faced.  I have a iPhone 4 with AT&T.  I have the latest iOS 5.0.1.  When on a voice call the other party was unable to hear my voice.  The other party couldn't hear me even if I used the white ear buds that came with the phone or even on speaker phone.  All other features of the phone worked.  I could even Facetime, record voice memos and use Voice Control.  So I knew it wasn't a hardware problem.  AT&T installed a new SIM card.  Apple had me reset everthing and even do a restore.  I even went to an Apple store and an Apple Genius couldn't figure out why only phone calls didn't work.  He ran a diagnostics on the phone and everything checked out.  His only option was to offer to sell me a replacement phone for $149, since mine was out of warranty.  So today I continued my search for an answer and came to this page (https://discussions.apple.com/message/16912532#16912532)  and noticed the little green checkmark under the "More like This" section for "Re: iOS 5 Bluetooth Bug".  So I thought to myself, if theres a connection on this page, maybe it is my problem.  It was worth a shot at least.  So I turned Bluetooth off on my phone and now the other party can again hear my voice again on phone calls.  All this and I resolved my own problem and didn't have to spend $149.  CRAZY!

  • I can hear the caller, but they cannot hear me when I use the speaker function on my iPhone4.  Are there any fixes?

    I can hear the caller, but they cannot hear me when I use the speaker function on my iPhone4.  Are there any fixes?

    Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device.  Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.

  • When I make a call I can hear the other person but they can't hear me?  Tried everything.

    When I make a call, I can hear the other person but they can't hear me?  Tried everything.  Took it to the local ATT store and all they could tell me is it shouldn't be happening and to take it to an apple store?  Any ideas?

    Try to isolate the issue. Use earphone and if the issue still happens then it might be the phone issue.
    - If earphone works fine then it may be the mic on the iPhone. Try cleaning the debris on the iPhone. Finally a restore of the device and try to set it as a new device. Tha will isolate if it is a software or hardware issue.
    - You can take the phone to Apple store once you have tried all this.

  • When I make a call, I can hear the other person, but they can't hear me. If I put it on speakerphone, we can both hear each other fine. What is wrong?

    When I make a call, I can hear the other person, but they can't hear me. If I put it on speakerphone, we can both hear each other fine. What is wrong?

    take a look at the link
    Iphone: hardware troubleshooting
    http://support.apple.com/kb/TS2802

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