I can't hear Cortana or speak to her

Hi, I've been having an issue with Cortana. She's never been able to speak, even when she's supposed to practice saying my name. Also I noticed in Settings\System\Speech when I try to preview the voice for text to speech that won't work as well. The other
issue I'm having is that Cortana can't hear me. I turned on the option for her to respond to "Hey Cortana" and it still doesn't work. I have a built in mic in my laptop. I understand that this is just a preview version of the operating system so
I understand if you can't devote a lot of time to this problem. But if you have some ideas that I can try I sure would appreciate it :)

in Settings\System\Speech when I try to preview the voice for text to speech that won't work as well.
What about Narrator?  As for recording you could try Sound Recorder.  Oh, apparently we need to go to the Store to get Voice Recorder now?  Then I'll be ready for it if I ever figure out how to make my Hyper-V expose my microphones.  
<eg>
Robert Aldwinckle

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