I can't hook my ENVY 5530 printer to my Chromebook? Can you help me?

I cannot hook up my ENVY 5530 all-in-one printer to my HP Chromebook. Can anyone help me? I can't even download the installation software onto my Chromebook. Thanks.

Hi Volksmarch,
Welcome to the HP Support Forums. I understand that you have a Chromebook and an Envy 5530 printer and would like to get them setup and running.
Let's start by getting the printer onto your home wireless network. That can be done from the front panel of the printer using the Wireless Setup Wizard. If you are unsure how to do this the steps can be found on page 55 of your User Guide.
Now that the printer is connected to your wireless network we need to setup the ePrint feature of the printer. I have included the Getting the Printer Claim Code. Once you have the web services information sheet with your printer claim code, please follow the steps in Setting Up a Custom Email Address for ePrint.
Now that we have customized ePrint email address we need to set up Google Cloud Print. Please follow the instructions in Using Google Cloud Print with your HP Printer. Please follow the steps for an ePrint-enabled printer. You should now be able to print.
If you run into any issues with the above, please let me know at what step things went awry and the contents of any error messages.
Have a good weekend.
Regards,
Happytohelp01
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Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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After changing my 1st cartridge Envy 5530 printer wants to realign and scan each time it's turned on

After changing my 1st cartridge Envy 5530 printer wants to realign and scan each time it's turned on. When I do this, it says "Scan not detcted." After a 2nd scan, it sets itself to default settings. Then I can use the printer. Is there a way to turn off alignment?
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You might try resetting the printer. It could clear your issue.
Steps
Press the Power button () to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button () to turn it on.
Hope that this helps.
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If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

Authentication code for Envy 5530 Printer

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Hi @Soonerlady ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
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ENVY 5530 printer showing offline on ipad

Just bought the ENVY 5530. Set up on home computer is fine, but not able to print from iPad. Keep getting error message stating printer is not online.
I've checked printer status on HP Connected and it shows online. Wifi connection indicator (blue light) on printer control panel is lit and not blinking. How is it possible that the iPad can locate the printer, but still come back with a message that the printer is offline? How else could the iPad locate the printer - makes absolutely no sense.
Any guidance is greatly appreciated. Please do not send me the following lnk as I found it to be useless.

Hi There,
You should be able to print using the iPad's in built printing app, AirPrint.
On IOS7 when selecting your image to print, try following the steps below:
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You should then be in a position to select your printer. If the wi-fi function is on, then it should be visible.
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
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HP Envy 5530 - Printer Cartridge Issues

I have had my HP Envy 5530 for about 6 months now. It used its first set of cartridges (HP61) and was half way through the second set of cardtridges when an error appeared reading:
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Thinking that the second set of cartridges had a problem I purchased another set of brand new HP 61 cartridges. Immediately the same error occurred.
I tried everything to get the printer to work to no avail.
Please help me out on this HP techs.
-Kenji

Hi,
Please check the following answer:
http://support.hp.com/us-en/product/hp-envy-4500-e-all-in-one-printer-series/5304875/document/c03747...
Regards
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Does somebody know how to print? If yes, could you help me?

Please help me with printing data on printer.
Could somebody answer me why data duplicates on second, third and othes pages?
How to make this code print all data on all pages correct?
import java.awt.Graphics2D;
import java.awt.Graphics;
import java.awt.print.PrinterException;
import java.awt.print.Printable;
import java.awt.print.PageFormat;
import java.awt.print.PrinterJob;
public class PrintDataTest implements Printable{
     public static void main(String[] args){
          PrintDataTest pdt=new PrintDataTest();
     public PrintDataTest(){
          str_array0=new String[500];
          for(int i=0;i<str_array0.length;i++){
               str_array0=String.valueOf(i);
          try{
               PrinterJob job=PrinterJob.getPrinterJob();
               job.setPrintable(this);
               if(job.printDialog()){
     job.print();
catch(PrinterException e){
     e.printStackTrace();
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          System.out.println((int)Math.ceil(str_array0.length));
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          System.out.println((int)Math.ceil(str_array0.length/pf.getImageableHeight()));
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          g2.translate(pf.getImageableX(),pf.getImageableY());
          for(int i=0;i<str_array0.length;i++){
               g2.drawString(str_array0[i],X,Y);
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     private String[] str_array0=null;

Geez, I think the javax.print API looks easier than this stuff:
http://www-128.ibm.com/developerworks/java/library/j-mer0322/
%

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Hi @Silver-Fox , and welcome to the HP Forums!
I see you're looking into envelope options. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
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Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Envy 5530 - computer won't recognize that the printer is on the same network

Product Name: HP ENVY 5530
OS: Windows 8.1
No changes made to system before issue occured
I bought this wireless printer last week (5-13-14). I have a working printer that was connected to my husband's work laptop via USB cable, but needed one to connect to our family computer, which is in a different room with the modem/router. My husband travels for work, so I want to be able to print without disturbing him and while he is away on business. I turned the printer on and connected it to my network with the password and printed out the network settings and the wireless report. There are about 8 other wireless networks in range of my printer (we're in a residential neighborhood), but we aren't having a problem with it connecting to someone elses stuff. I went online to download the driver software and it downloaded fine. I clicked on the desktop icon to launch the control panel for the printer and it opened up for me to install the printer. I went through every step and it won't recognize the IP address or the name of the printer, and therefore won't open up for me to do any scanning. Both the printer and PC are connected to the same network, but they won't recognize each other when it comes to going through the HP software to scan or print. I can go into word or something to print and it will let me print wirelessly, but it won't do anything from the control panel of the print software because it thinks the printer hasn't been installed. I've had Windows 8 on this computer since I bought it in 2012, but I have the computer defaulted to go to my desktop instead of the start screen, so I don't know if that makes a difference. I am going to go ahead and remove the device and uninstall everything so I can try again later. If I had known this was going to be a problem, I would have not bought the printer and just kept on doing what we'd been doing.

Hello SarahD_07,
Welcome to the HP Support Forums!
I understand you are having some troubles getting the Envy 5530 printing wireless on Windows 8.1. Are you able to take the I.P address of the 5530, type it into the address bar of your web browser and hit enter. Does it load a page about the printer?
Run the Print and Scan Dr to see if it can clear up the scanning issues if you can view that above page.
I will look out for your reply,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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How to change print size on HP Envy 5530

Hi,
I just set up my new Envy 5530 printer and have begun printing. I am not seeing an option to change the print size. As I primarily will be using this printer for business shipping postage labels, I usually reduce my print copy to 85% to save ink, paper, and shipping tape. I had this option on my old HP printer- but am not seeing an option for it anywhere in the print set up window when I go to print. Help!
Thank you for your assistance, Nuit

Hi @nuit
I see you are trying to make the font smaller on your printed output. If you are using Internet Explorer you can use this document; Text is Small When Printing from Internet Explorer. If however, you are using AOL you can following these instructions from this post, 'how do i make the text larger'.
As you can see modifying the text size is going to depend on the program you are using. If you are not using Internet Explore or AOL, can you please post back with more detail. What Browser are you using and/or what programs you are printing from, and what operating system, and version do you have? Mac or Windows?
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Hp envy 5530 won't print

I recently purchased a HP Envy 5530 printer. After setting it up, it would not print. I am using the USB cable, but also tried the wirless, and neither works.
I have a HP Pavilion dv9500 laptop. It is running Windows 7 Home Premium with Service Pack1 and is the 32 bit operating system.
The printer reads as installed. It is indicated as the selected printer and that it is online. When I try to print from any application, I get the little printer incon, but it shows 0 documents in the queue. The printer box which pops up from the application shows that the printer is selected but idle.
I have made sure I have all the Widows and HP updates. I have run the printer diagnostic, the HP Print and Scan Doctor, and Troubleshoot HP Instalation Failure - MSI following all the steps recommended. None of these resolve the problem.
Any help would be greatly appreciated.
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I've tried all the suggestions, and have had no success.
My brother sucessfully hooked up the printer to his computer, and it worked well. The problem does not reside within the printer. It is something with my computer software.

HP Envy 5530 e-all-in-one... lost ability to scan a page to email...

Error "there was a problem connecting to the server" came up when trying to scant to email on my Chromebook via the clouds. Was working. prior to being shut down for a week while on vacation. I can scan to a ssd chip and get to PC that way. I printed out Config. page. Internet & status show connected. Router/modem ok for my pc, and wife's. Hit retry several times... no good. Attempted several full tries. Got a new password, no change. Shut down equipment a couple of times... no change. Printer approx... 100 days old. Low end printer for low usage, and low price... can't invest too much in it for fixing. But, not eager to buy another one either!? Hum? Any ideas?
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Hi Sturgeon,
Welcome to the HP Support Forums. I understand that you have encountered difficulties when trying to use the scan to email feature of your Envy 5530 printer.
There are several steps I would like you to try please.
Please turn off your printer.
Please turn off your router. If your router doesn’t have an on/off switch, please unplug the power cord from the router.
After waiting a full 60 seconds please turn on your router (or plug it back in).
After the router has completed its startup routine please turn on your printer.
After the printer has completed its startup routine, please test the scan to email feature. If it works there no need to continue with any further trouble shooting steps.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots on how to do this. Don’t worry that the screen shots show a Photosmart 7510 printer, the steps are the same.
Please test the scan to email feature. If it works there is no need to continue with any further trouble shooting steps.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Error trying to set up web services/HP Connections (ePrint) for HP Envy 5530

I have been trying to set-up my new Envy 5530 printer and I can get the printer, computer, and wireless network to communicate with each other. However, when I try to get the printer and network to talk to each other to set up Web Services and HP Connections, the printer tries to download the latest product updates and has a server error saying it cannot connect to the server It wants me to check the connections or set a proxy server address. Also, when I try to get a claim code printed, I run into this same issue. Help!!

Hello Woodpeckyr,
Welcome to the HP Support Forums!
I see that you are trying to setup Web Services on your ENVY 5530 but are unable to connect to the server. A colleague of mine as worked with this issue here: Envy 5530 Web Services
Please review the steps afforded and give them a try. Hope this helps, cheers.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

I can't hook my ENVY 5530 printer to my Chromebook? Can you help me?

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