I can´t import or place any images in photoshop CS5

I can´t import or place any images in photoshop CS5. I receive always the note that there is a program error. Could someone help me with this problem?
Thank you very much.
Silvia

Good day!
What is your OS?
Can you open the images?
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by pressing command-alt-shift/ctrl-alt-shift while starting Photoshop until the appropriate dialog appears after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)
Regards,
Pfaffenbichler

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Date: Wed, 5 Dec 2012 11:33:29 -0700
From: [email protected]
To: [email protected]
Subject: Raw images in Photoshop CS5 and download of 7.3 plug-in
    Re: Raw images in Photoshop CS5 and download of 7.3 plug-in
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