I can't install Adobe Scout

Question

I just downloaded CC to try Adobe Scout, but I can't install it.
At 51% the installation fails.
The error says:
<PRE>Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Adobe Scout CC 1.1.0.0 Adobe Scout.msi_1.1 -----------
ERROR: Install MSI payload failed with error: 1603 - Error irrecuperable durante la instalación.
MSI Error message:
ERROR: Third party payload installer Adobe Scout.msi failed with exit code: 1603
</PRE>
Any idea ? Btw, I'm on Windows 8 64 bits.

Answer 1

It's difficult to say what the problem is from that error message. I'd suggest trying the following:
1) Make sure you have enough space on your C:\ drive.
2) Try clearing the Windows Temp folders, since they could be full.
3) If you have a virus scanner, or other security software running, try disabling it while you install.
4) Make sure the Administrators user group has full access permissions for the folders: "C:\Users\<your username>\AppData" and "C:\Program Files".
Let me know whether this helps or not.