I can't install app in my iMac, what should i do?

I can't install app in my iMac, what should i do?

I LEFT my iMac, at the Apple Store, but they don't know what is happening...
when I go to app store and reinstall my applications( iMovie,pages,iPhoto,Keynote)an error occurs and tell that cannot install ... They change the SRAM And still happens ....they also change the HD and same happens

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