I can't install cc onto my new computer, after signing out of my other computers.

I just got a new computer and am unable to download cc onto it. I have signed out of my account on my other two computers and still get an error message.

Emily-
This isn't an "I told you so" but since I just learned how well it works, I'll pass this on to you.
START using Time Machine to back up...it's the greatest way to move all your old apps to a new / restored hard drive without all the cruft from the old one which probably caused the crash. If you ever crash again, reinstall the OS and then restore from Time Machine which will bring in all your apps and preferences and you will be right as rain in no time.
Sorry to hear you crashed, glad you've gotten a lot of good advice here.
Tom

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