I can't install Creative Cloud on Mac OS X.

It keeps saying "Echec d'installation de Creative Cloud pour bureau. (Code d'erreur : 1)"

uninstall anything cc that is installed.
clean Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
then dl and install the cc desktop app, Creative Cloud Help | Creative Cloud for desktop

Similar Messages

  • Can I use Creative Cloud on MAC at work & Win8 at home

    I work on a MAC at work but I work on Win8 at home. Can i install Creative Cloud on both from the same account? I am running it successfully on the MAC but I keep getting a Server Error when I try to download it on PC at home.
    Thanks
    B

    Make sure you don't have any "old" activations.  Recently, I had to reimage my work laptop and it wouldn't activate because I already had 2 active machines.  I think you can deactivate machines from the account profile page on the Adobe website.  Other issue is make sure that both machines meet the minimum requirements.  The site says it is 10.7+.
    http://www.adobe.com/products/creativecloud/tech-specs.html

  • How many computers can be installed Creative Cloud, if I have a subscription to "Creative cloud for photographer"?

    HI, How many computers can be installed Creative Cloud, if I have a subscription to "Creative cloud for photographer"?
    Problem: I can not use my Adobe account, for install Creative cloud (PS & Lr), on the second computer. Creative Cloud offers me to buy Ps CC & Lr. But only if you start Ps programm ask me to enter the key, Lr is started without the key requirements.
    No message that limit exceeded usage.
    MAC OS 10.10.2
    russian languane
    I need to buy more Creative Cloud ?!

    Hi, Tnank You for answer,
    Well, then I have a problem I can not run Ps on the second Mac, required or buy, or enter the code ... What do I do?

  • How can I install Creative Cloud on a new computer? Should I uninstall the old computer?

    How can I install Creative Cloud on a new computer? Should I uninstall the old computer?

    Hi Bussada,
    No, you dont have to uninstall Creative cloud from the other machine. You can use your Adobe ID to download and install the software on the other machine. Please ensure that you don't use both machine at the same time.
    Download creative cloud desktop app from this link.
    https://creative.adobe.com/products/creative-cloud
    Regards,
    Abhijit

  • Can I install Creative Cloud on more than one computer?

    Can I install Creative Cloud on more than one computer?

    Refer the Cloud FAQ
    http://www.adobe.com/products/creativecloud/faq.html
    Under Getting Started:
    Can I use the software I download from Creative Cloud on multiple computers?
    Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership. 

  • Can I install Creative Cloud on my laptop at home, my desktop at work and iPad at home?

    Can I install Creative Cloud on my laptop, windows, at home, my desktop, windows, at work and my iPad, Apple, at home?

    You can install it max on Two machine.
    For more information on Creative Cloud please refer following FAQ list:
    http://www.adobe.com/in/products/creativecloud/faq.html
    You can find answer to your question under "Getting Started" section.

  • Can't install creative cloud unless I have creative cloud. I thought this was fixed?

    Can't install creative cloud unless I have creative cloud. I thought this was fixed?

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088

  • Can I install creative cloud on both sides of a duel operating system on the same computer?

    I bought a new computer for editing, I have one side of my duel operating system Apple OS x and Windows 8.1 pro, can I install creative cloud on both with one subscription?

    Beauman12345 yes you can.  For additional information please see Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.

  • Can i install creative cloud on macpro running 10.6.8?

    Can i install creative cloud on macpro running 10.6.8?

    Hi netanel perez,
    Please refer to the following page on System Requirement for Creative Cloud individual application and Creative Cloud Desktop etc.
    http://www.adobe.com/in/products/creativecloud/tech-specs.html
    Hope this helps.
    Please let me know if you have any other question.
    Regards,
    Sumit Singh

  • Can i install creative cloud on a macintosh

    I have all PC at work except for our design we use an iMAC, can i install creative cloud on the iMAC?

    Yes, CC is cross-platform enabled right from the start.
    Mylenium

  • I can not install creative cloud on OS X 10.9. Error Code 1

    I can not install creative cloud on OS X 10.9. Error Code 1

    Error "Failed to Install" Creative Cloud Desktop application

  • I can't install Creative Cloud. Failure 1

    How can i install creative cloud? I tried it several times but it failed with a note 1

    Code 1 discussion https://forums.adobe.com/thread/1434528

  • I can't install Creative Cloud

    I can't install Creative Cloud. When i click on :download Photoshop (for example) a pop up comes up and before I can download the program i have to sign in with my Adobe ID, but after i click on "sign in" , it says : You're loged out please sing in..
    (And this happens everytime I try)
    What do I have to do?

    Hi Anouk118100,
    Please refer to the help document below:
    You are no longer signed into your Creative Cloud applications
    Regards,
    Sheena

  • Why i can't install creative cloud Apps ?

    why i can't install creative cloud Apps ?

    We can't know. You have not provided any system infoirmation or other technical details, including and especialyl what errors you get.
    Mylenium

  • I can't instal Creative Cloud

    So I made a terrible mistake, I was having some minor isses with the app in the CC so I uninstal them, but when i was going to instal them again the CC intaller did not alow me to do so, so I delited the  OOBE files and whe instaling again the software was not working properly, I the delited all the files from Adobe, and decide to start fresh, but now I cant intal the CC software, it is giving me an error masage saying: can't run installer...

    The problem is that I run a software to delete all Adobe files. They are al gone, so I can't go application support/ adobe. It no longer exists
    El 07/08/2013, a las 05:48 p.m., Romsinha <[email protected]> escribió:
    Re: I can't instal Creative Cloud
    created by Romsinha in Adobe Creative Cloud - View the full discussion
    Hi joshgbr,
    Please follow the mentioned instructions:
    1. Navigate to Applications/Utilities/Adobe Installer and run the uninstaller for CC desktop.
    2. Go to Library/Application Support/Adobe/OOBE and rename it to OOBE.old
    3. Run the cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html and remove any instance of AAM
    Try to install CC desktop from the mentioned lin: https://creative.adobe.com/products/creative-cloud .
    Regards,
    Romit Sinha
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5575753#5575753
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