I can't install Creative Cloud on my Windows 8.1 PC.

I have been trying to install the creative cloud application on my computer, using the creative cloud set up tool. It gets about halfway and then says, 'Creative Cloud desktop failed to install. (Error code: 1)
Searching through these forums and on google, I haven't been able to find any help that matches my issue. I have no adobe programs currently installed, so that shouldn't be an issue. Nonetheless, I've used the cleaner tools, and all that. I am not experiencing the issue where people have difficulty updating the program. It is not installed on my computer at all.
Thanks for your help.

Hi,
Please reach out to our support here https://helpx.adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_downloadi ng-installing
^Ani

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