I can't install CS6 trial or Creative cloud OSX

Photoshop installed through the creative cloud but Illustrator has an error at 99% and the trial gets stuck right away. On a mac OSX

I installed the istaller advisor and it comes up with no errors? Do you have any other suggestions that I can try? I read something about re-installing the op system but that seems drastic and Photoshop installed so I am thinking it's something with AI

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