I can't install illustrator, what should I do??????

When I want to buy illustrator, it told me I have already purchased creative cloud so I 've already an adobe ID. But the problem is when I click on illustrator they ask me a code or a identification number/serial number....??? I purchased adobe for student and  teacher

Judithl47275820 what version of Illustrator are you wishing to install?  Have you utilized the process listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install the Adobe Creative applications?

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