I can't install the Creative Cloud app for desktop...

I've tried several times to install the creative cloud app (or any other app for that matter), I can download it but it won't install. I'm using windows 7. This is the message I get ...
I've been to the customer support website and followed the instructions for minimising start up apps and anti virus software - no luck! I've just signed up for cloud membership and I'm losing my patience with this, could someone at Adobe please help.
Many thanks

Mrw2020 please try the steps listed at http://forums.adobe.com/message/5834539#5834539 where this topic has been discussed.

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The Creative Cloud App for desktop can't be installed on my Macbook pro

I've have bought the Photoshop + Lightroom applications via the creative cloud. I can download the installion file for Crative Cloud app for desktop and I can start the installation process but it is interrupted halfway through with a message saying "The following problem have encountered: Creative Cloud for desktop could not be installed". There are no hints for any solution. I've tried to use Opera instead of Safari but the same thing happens. Is there anyone that knows what the solution for this problem is? Sincerely Lars

Thank you! You solved the problem!! /Lars
3 jan 2014 kl. 22:34 skrev AMreso <[email protected]>:
Re: The Creative Cloud App for desktop can't be installed on my Macbook pro
created by AMreso in Creative Cloud Download & Install - View the full discussion
Rename OOBE folder with OOBEOLD ( Mac HD/Library/Application Support/Adobe/OOBE folder )
Run the Adobe cleaner ( http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudC leanerTool.dmg )
Remove Adobe application Manager/Adobe creative cloud .
Restart the computer and redownload Adobe Creative cloud and install it.
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I am trying to install Creative Cloud app for Desktop and it's shutting down

Trying to install the Creative Cloud app for Desktop but every time I try the Adobe Application Manager shuts itself every time. I have OS X Yosemite 10.10.1
If it is automatically installed, where do I find it? I don’t think it has installed because the Application Manager shuts itself so fast every time.

Hi Jeff,
Thanks for your reply.
I went into Applications> Utilities but there is no Adobe Installers folder or icon there for me to do anything with. I went back to my Adobe account front page and tried to download Illustrator again seeing as it hasn’t installed but when Application Manager tries to open (the little spinning icon) it spins about 3 times before I get a pop up saying that Adobe Application Manager has failed to open. This happens every time I attempt to download Illustrator. Any other options for what might be the issue?
Thanks again!

Can i install the creative cloud on 2 computers?

Can I install the creative cloud on 2 desktop computers?

Hi,
You can activate Creative Cloud on 2 machine using the same license.
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Sharing a ZIP file is not available with the Creative Cloud App for iOS

I can't share a ZIP file via Creative Cloud App for iOS. Why?

Thank you! You solved the problem!! /Lars
3 jan 2014 kl. 22:34 skrev AMreso <[email protected]>:
Re: The Creative Cloud App for desktop can't be installed on my Macbook pro
created by AMreso in Creative Cloud Download & Install - View the full discussion
Rename OOBE folder with OOBEOLD ( Mac HD/Library/Application Support/Adobe/OOBE folder )
Run the Adobe cleaner ( http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudC leanerTool.dmg )
Remove Adobe application Manager/Adobe creative cloud .
Restart the computer and redownload Adobe Creative cloud and install it.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5978280#5978280
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5978280#5978280
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5978280#5978280. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Creative Cloud Download & Install at Adobe Community
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How many computers can I install my Creative Cloud apps on? May 5, 2012 5:57 AM -- Cloud Busted!!!!

Ok so i was just about to sign up for the cloud... having big problems with the Application Manager not being able to connect to the Interent (???) and re-directed to Customer Service. S aw this question about how many machines one can install on... blown away by Adobe's answer... 2!!!
2? Two? Deux??? Are you guys for real? This is 2013... we have many more than 2 devices... the subscription should be for me, not my machines.
I suppose i do notunderstand the meaning of a Cloud based Solution. Is it me or is Adobe out to lunch on this one? And b4 the Adobe ppl respond telling me to 'review the licensing agreement' like it the original (locked) post... perhaps it is you, Adobe people, who should review your licensing agreement!!! I see no reason to pay Adobe for a Cloud Solution now. It serves no purpose that I can see. Unfortunate... re-tool it Adobe and get back to me.

Hi pacman,
You can install the creative cloud apps on as many device as you want, but simultaneously you will be allowed to use only 2 device at a time as per EULA(end user license agreement).
You can contact Adobe support they will let you know more about the creative cloud membership.
http://www.adobe.com/support/chat/ivrchat.html
OR
Visit this link for CCM FAQ
http://www.adobe.com/products/creativecloud/faq.html

Can i install creative cloud in both mac and PC? up to how many computers can i install the creative cloud?

Hiya, i am new to the latest version of creative cloud. Wonder if i can install creative cloud in both mac and PC? And up to how many computers can i install the creative cloud? If I am going to graduate in a few months time, can I still use student discount to purchase the one year package and pay it off in one go? Thanks! !

Sure , you can install on both Mac as well as PC .
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Hello,
This thread may help
Error code 50
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Hi,
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I can't install the Creative Cloud app for desktop...

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