I can't install wmpfirefoxplugin at Firefox 4, It show "The installer has encountered an unexpected error installing theis package. This may indicate a problem with this package. The error code is 2755.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755.
Although you're getting a different error message, perhaps try the procedure from the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems
Similar Messages
-
unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"
Hello chae84swangin,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi,
I am getting error "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869." while installing SAP B1DE.
Note:
Downloaded the B1DE from B1DE:SAP Business One Development Environment Tools
Using Window XP , .Net 2008, SAP B1 8.81 Version
Company Name, Contact Person, Namespace all were given while installing. All of its length is less than 8
Any help is appreciated.
Thanks in advance.
Parvatha Solai.NHi,
Try post a comment in B1DE 2.0.1 new version! blog.
Beni. -
I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
Hi hongkongpom,
Just wanted to say that after posting the problem, I had a chat with an iTunes' Tech Support, her name is Rebekah. My problem was resolved after that. Will list the chat history below in hopes that it may help you as well.
Good luck!
Samia
Chat Transcript
Friday, October 4, 2013 05:55 AM
Duration: 81 minutes 28 seconds
Rebekah:
Welcome to AppleCare chat support. Please give me a moment to look over your information.
Rebekah:
Hi, Samia! My name is Rebekah. If we get disconnected, please chat us back. http://www.apple.com/support/ipod/contactEnter the case number from the initial email we sent you. This gives the next advisor you chat with immediate access to your case history.
Rebekah:
Could you please confirm your serial number? I want to be sure we provide the best service possible for you, Samia!
SAMIA:
Sure, it's 8L8395UY2C5
SAMIA:
My problem is with iTunes.
Rebekah:
Thanks for that confirmation. Just a heads up, this is iOS Tech Support. We do support iPod touches, iPads, and iPhones, but not the iPod classic. But no worries! I can get you in touch with a phone Advisor who can get you in touch with the department that specializes in iPod classics and would be able to better assist you. Would that be OK?
SAMIA:
I wasn't able to install the new version of iTunes (version 11.1.1). The installation keeps failing. The they suggested the I install it manually and that failed too. I will attach the message I received.
SAMIA:
I don't have a problem with iPod.
SAMIA:
Just iTunes
Rebekah:
No problem! We can certainly troubleshoot iTunes as much as possible. It may come to the point that you may have to transferred, but we can do as much as possible during this chat!
Rebekah:
Thanks for the screenshot. It is a bit small so I am unable to fully see the message that you are receiving. What is the error message you are receiving?
SAMIA:
This is the message I received in case you weren't able to open the attachment: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
Rebekah:
Thanks for that info!
SAMIA:
Pleasure!
Rebekah:
What version of Windows (XP, Vista, 7) do you have?
SAMIA:
Windows 7
SAMIA:
Windows 7 Home Premium
Rebekah:
Thanks for that confirmation. I do apologize for the delay, Samia. I am researching this error code now. You mentioned trying to install iTunes manually. To be sure I am on the same page, what steps did you take to do that?
SAMIA:
Well when the indsatalltion failed I was given instructions to select Download Only from Tools and then install manually. When I did it, I window popped up with the following items: - AppleApplicationSupport
SAMIA:
- AppleMobileDeviceSupport64
SAMIA:
- Bonjour64
SAMIA:
iTunes64
SAMIA:
SetupAdmin
SAMIA:
I selected Repair in all of them instead of Remove and all worked but iTunes64
SAMIA:
That's when I received the message that I sent you earlier.
SAMIA:
By the way, this is the fir st time something like this occured. I never had problems with installation before.
Rebekah:
I completely understand what you're saying. Since that Repair did not resolve the issue, our best option is to uninstall iTunes and its components and redownload it. To do this, we will follow the steps in this article: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Rebekah:
First, we will want to quit iTunes and/or Apple Software Update if those are open at this time.
SAMIA:
Rebekah, the instructions you gave says, "For Windows XP, follow these steps to remove and reinstall iTunes and other software components for Windows XP."
SAMIA:
I closed all applications
SAMIA:
Also, my iTunes doesn't open anymore after the new failed installation.
Rebekah:
The section that says "For Windows XP…" is in case we opened up the wrong article, as we have the one for Windows Vista, 7, or 8. There is a link to click ("these steps") in those directions that would take us to the article for uninstalling on a Windows XP.
Rebekah:
So no worries! We have the right article!
Rebekah:
On the computer, we will want to click on Start > Control Panel. In Control Panel, we will click the "Uninstall a program" link.
SAMIA:
I thought so after doing a little exploration.
SAMIA:
done
Rebekah:
Alright, we'll want to select iTunes from the list of currently installed programs. Then we will click Uninstall. When asked if you would like to remove iTunes, let's click Yes.
Rebekah:
After the uninstallation is complete, we don't want to restart your computer if you're prompted.
SAMIA:
Done
Rebekah:
Then if you see other iTunes entries on the list, we'll want to remove them the same way.
Rebekah:
Then we will remove all instances of Apple Software Update the same way you removed iTunes.
SAMIA:
Okay, but do I have to remoce iCloud as well?
SAMIA:
Rebekah, I received the same error message again when uninstalling
Rebekah:
We actually do not need to remove iCloud. After the Apple Software Update, we will want to remove all instances of Apple Mobile Device Support
Rebekah:
How strange! Are you able to click past that and allow the process to continue or has it stopped it completely?
SAMIA:
I am unable to uninstall iTunes either
SAMIA:
Stopped completely
SAMIA:
I treied clicking Repair
Rebekah:
Alright, after trying the Repair option, let's see if it will allow us to continue uninstalling or not.
SAMIA:
I tried that but unfortunately, it isn't working. I still get that same message with error code 2324.
Rebekah:
This error code is not something that I am finding in my sources, Samia. So there is a chance that it is being caused with the Windows computer itself. However, I did find a link that may be able to help with uninstalling iTunes from Windows' support site: http://support.microsoft.com/mats/Program_Install_and_Uninstall
SAMIA:
Rebekah, you're a genius! It worked! iTunes is no longer there. What next?
Rebekah:
Awesome! I'm glad that worked!
Rebekah:
To be sure I am on the same page, what was the last component we uninstalled?
SAMIA:
iTunes
SAMIA:
Shall I remove the Apple Application Support, Apple Mobile Device Support, and Apple Software Update
Rebekah:
That is correct! However, we do want to uninstall it in the order I mentioned above. So Apple Software Update first, Apple Mobile Device Support next, and then Apple Mobile Device Support.
SAMIA:
Got it, but is the second one to uninstall Apple Mobile Device Support OR Apple pplication Support?
Rebekah:
The second one is Apple Mobile Device Support.
Rebekah:
The Application Support will be the last component we uninstall.
SAMIA:
Thanks! I'm on it.
SAMIA:
Done! ll 3 are gone, well 4 with iTunes. Now what?
Rebekah:
Awesome! Also, I just noticed that I accidentally typed Apple Mobile Device Support twice, I do apologize for any confusion! Now we will remove all instances of Bonjour and then remove all instances of Apple Application Support.
SAMIA:
There was only 1 instance with Bonjour. I don't know what the instances are for Apple Application Support
Rebekah:
Yes, Bonjour is often only listed once. Is the Apple Application Support listed at all?
SAMIA:
No
SAMIA:
Since I removed it
Rebekah:
Oh, perfect! If it was removed, we should be set!
Rebekah:
We have removed iTunes and its components now! From here, our next step is to restart the computer. Then once you reboot, you can redownload iTunes from apple.com/itunes
Rebekah:
That should allow you to download iTunes!
SAMIA:
Shall I downloaad the latest vesion?
Rebekah:
You will want to first restart the computer as shown in the article. That will ensure that this process goes smoothly and that everything was removed correctly! Then you can try downloading iTunes again.
SAMIA:
Okay, thanks Rebekah!
Rebekah:
You're very welcome! I'm glad I could help! And of course if you have any issue after the reboot and download, you can always chat us back, as chat is open 24 hours! You will just need to give your case number and the next Advisor would have all my notes!
SAMIA:
Thanks again for all your help, for I couldn't have managed with out it. Have a nice day!
Rebekah:
You're very welcome! I know how important iTunes is and I'm glad we could get you on a path to resolution!
Rebekah:
I hope you have a lovely day!
Rebekah:
It's been a pleasure speaking with you! Thanks for chatting with us Samia. If you don't have any more questions, select End Chat from the upper left corner of the chat window.
SAMIA:
Will do, thanks. -
I can't install itunes. I get an error code 2894 & a message that states the installer has encountered an unexpected error installing this package. Anyone know what I need to do to fix this?
Are you able to uninstall iTunes and QuickTime?
You might have to search for the Windows Installer Cleanup Utility, which would allow you to remove some applications that you can't from Control Panel.
Also, take a look at this Apple document -> Trouble installing iTunes or QuickTime for Windows. -
I am running Windows 7 64bit. I downloaded the latest version of iTunes and ran the installer. This message pops up, I click OK and the installation continues. Then, when I try to launch iTunes I get this: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5)". I have also received this error message even when the installation hasn't had any problems. I have uninstalled, reinstalled, restarted, repaired my .net framework, uninstalled all components following the steps in Article: HT1923 http://support.apple.com/kb/HT1923 all to no avail. It still won't run. It was working perfectly before I updated it to 10.7. After that it all went to crap. I even tried installing the previous version and still get this error message. Any suggestions?
Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
Just in case, let's try the fixit from the following document:
Fix problems with programs that can't be installed or uninstalled -
I'm having problems installing Itines on my new computer with Windows 8. I always get problem with install. the error code is 2503. How do I correct this?
Although you're getting a different error message, perhaps try the procedure from the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems -
Hello. I try instal iTunes 10.5.0.142. Wehn I try I see this ,, There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Concat your support personnel or package vendor." What I have to do ?
Hi
You will need to uninstall all traces of previous iTunes installations any all associated items such as bonjour, mobile device thingy, apple software updated etc.
Bonjour and iTunes can be uninstalled using the windows program uninstalled but for everything else best to use a separate installer program that also checks the registry for associated components as you will need to remove these too.
Once you have removed all tracesofeverything apple related ( doesn't seem to matter about QuickTime) you can try to reinstall iTunes 10.5 and hopefully it should install without any problems. I had the same problem as you and once I did all this every went through fine, seems that there is something in the old versions, the software updated part I think which seems to be blocking certain items in the latest version.
Good luck -
I'm trying to install iTunes to my laptop and I get the message listed above in the topic area. How do I fix this?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
there is a problem with this windows installer package. A program required for this install to complete could not be run. Contat yur support personnel or package vendor.
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
The installer has encountered an unexpected error installing this package F-Secure Client Security
Hello there : whe just buy a T61 after windows xp finish install i try to install F-Secure Client Security and the install fails i log the following : i try almost everything , can some one help?
MSI (c) (D4:10) [14:19:03:929]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
=== Logging started: 21-08-2008 14:19:03 ===
Action start 14:19:03: INSTALL.
Action start 14:19:03: LaunchConditions.
Action ended 14:19:03: LaunchConditions. Return value 1.
Action start 14:19:03: PrepareDlg.
Info 2898. DlgFont8, Tahoma, 1
Info 2898. VerdanaBold13, Verdana, 1
DEBUG: Error 2826: Control BottomLine on dialog PrepareDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: PrepareDlg, BottomLine, to the right
Action ended 14:19:04: PrepareDlg. Return value 1.
Action start 14:19:04: FindRelatedProducts.
Action ended 14:19:04: FindRelatedProducts. Return value 1.
Action start 14:19:04: AppSearch.
Action ended 14:19:04: AppSearch. Return value 1.
Action start 14:19:04: CCPSearch.
Action ended 14:19:04: CCPSearch. Return value 1.
Action start 14:19:04: RMCCPSearch.
Action ended 14:19:04: RMCCPSearch. Return value 0.
Action start 14:19:04: ValidateProductID.
Action ended 14:19:04: ValidateProductID. Return value 1.
Action start 14:19:04: CostInitialize.
MSI (c) (D4:10) [14:19:04:049]: Baseline: Sorting baselines for {B5DF29E9-885D-4FD0-B62D-33615AC65A53}.
MSI (c) (D4:10) [14:19:04:049]: Baseline: New baseline 7.11.0 from transaction.
MSI (c) (D4:10) [14:19:04:049]: Baseline: Sorted order Native: Order 0.
MSI (c) (D4:10) [14:19:04:049]: Baseline Data Table:
MSI (c) (D4:10) [14:19:04:049]: ProductCode: {B5DF29E9-885D-4FD0-B62D-33615AC65A53} Version: 7.11.0 Attributes: 0 PatchId: Native BaselineId: -2147483648 Order: 0
MSI (c) (D4:10) [14:19:04:049]: Baseline File Table:
Action ended 14:19:04: CostInitialize. Return value 1.
Action start 14:19:04: FileCost.
Action ended 14:19:04: FileCost. Return value 1.
Action start 14:19:04: IsolateComponents.
Action ended 14:19:04: IsolateComponents. Return value 1.
Action start 14:19:04: CostFinalize.
Action ended 14:19:04: CostFinalize. Return value 1.
Action start 14:19:04: MigrateFeatureStates.
Action ended 14:19:04: MigrateFeatureStates. Return value 0.
Action start 14:19:04: WelcomeDlg.
DEBUG: Error 2826: Control BottomLine on dialog WelcomeDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: WelcomeDlg, BottomLine, to the right
Info 2898. DlgFontBold8, Tahoma, 1
DEBUG: Error 2826: Control BannerBitmap on dialog VerifyReadyDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: VerifyReadyDlg, BannerBitmap, to the right
DEBUG: Error 2826: Control BottomLine on dialog VerifyReadyDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: VerifyReadyDlg, BottomLine, to the right
DEBUG: Error 2826: Control BannerLine on dialog VerifyReadyDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: VerifyReadyDlg, BannerLine, to the right
Action ended 14:19:05: WelcomeDlg. Return value 1.
Action start 14:19:05: ProgressDlg.
DEBUG: Error 2826: Control BannerBitmap on dialog ProgressDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ProgressDlg, BannerBitmap, to the right
DEBUG: Error 2826: Control BottomLine on dialog ProgressDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ProgressDlg, BottomLine, to the right
DEBUG: Error 2826: Control BannerLine on dialog ProgressDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ProgressDlg, BannerLine, to the right
Action ended 14:19:06: ProgressDlg. Return value 1.
FE7CFB0F8FC9EE44190B518848DC785C
MSI (s) (64:9C) [14:19:22:948]: Using cached product context: machine assigned for product: FE7CFB0F8FC9EE44190B518848DC785C
MSI (s) (64:9C) [14:19:24:572]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
Action start 14:19:24: INSTALL.
Action start 14:19:24: LaunchConditions.
Action ended 14:19:24: LaunchConditions. Return value 1.
Action start 14:19:24: FindRelatedProducts.
Action ended 14:19:24: FindRelatedProducts. Return value 0.
Action start 14:19:24: AppSearch.
Action ended 14:19:24: AppSearch. Return value 0.
Action start 14:19:24: CCPSearch.
Action ended 14:19:24: CCPSearch. Return value 0.
Action start 14:19:24: RMCCPSearch.
Action ended 14:19:24: RMCCPSearch. Return value 0.
Action start 14:19:24: ValidateProductID.
Action ended 14:19:24: ValidateProductID. Return value 1.
Action start 14:19:24: CostInitialize.
MSI (s) (64:9C) [14:19:24:662]: Baseline: Sorting baselines for {B5DF29E9-885D-4FD0-B62D-33615AC65A53}.
MSI (s) (64:9C) [14:19:24:662]: Baseline: New baseline 7.11.0 from transaction.
MSI (s) (64:9C) [14:19:24:662]: Baseline: Sorted order Native: Order 0.
MSI (s) (64:9C) [14:19:24:662]: Baseline Data Table:
MSI (s) (64:9C) [14:19:24:662]: ProductCode: {B5DF29E9-885D-4FD0-B62D-33615AC65A53} Version: 7.11.0 Attributes: 0 PatchId: Native BaselineId: -2147483648 Order: 0
MSI (s) (64:9C) [14:19:24:662]: Baseline File Table:
MSI (s) (64:9C) [14:19:24:662]: Dumping __MsiPatchMedia table...
MSI (s) (64:9C) [14:19:24:662]: Delta compression fallback method for this product transaction is 'MSI 2.0 legacy obsolescence'
Action ended 14:19:24: CostInitialize. Return value 1.
Action start 14:19:24: FileCost.
Action ended 14:19:24: FileCost. Return value 1.
Action start 14:19:24: IsolateComponents.
Action ended 14:19:24: IsolateComponents. Return value 1.
Action start 14:19:24: CostFinalize.
Action ended 14:19:24: CostFinalize. Return value 1.
Action start 14:19:24: SetODBCFolders.
Action ended 14:19:24: SetODBCFolders. Return value 1.
Action start 14:19:24: MigrateFeatureStates.
Action ended 14:19:24: MigrateFeatureStates. Return value 0.
Action start 14:19:24: InstallValidate.
Action ended 14:19:24: InstallValidate. Return value 1.
Action start 14:19:24: InstallInitialize.
Action ended 14:19:29: InstallInitialize. Return value 1.
Action start 14:19:29: AllocateRegistrySpace.
Action ended 14:19:29: AllocateRegistrySpace. Return value 1.
Action start 14:19:30: ProcessComponents.
Action ended 14:19:30: ProcessComponents. Return value 1.
Action start 14:19:30: UnpublishComponents.
Action ended 14:19:30: UnpublishComponents. Return value 1.
Action start 14:19:30: MsiUnpublishAssemblies.
Action ended 14:19:30: MsiUnpublishAssemblies. Return value 0.
Action start 14:19:30: UnpublishFeatures.
Action ended 14:19:30: UnpublishFeatures. Return value 1.
Action start 14:19:30: StopServices.
Action ended 14:19:30: StopServices. Return value 1.
Action start 14:19:30: DeleteServices.
Action ended 14:19:30: DeleteServices. Return value 1.
Action start 14:19:30: UnregisterComPlus.
Action ended 14:19:30: UnregisterComPlus. Return value 1.
Action start 14:19:30: SelfUnregModules.
Action ended 14:19:30: SelfUnregModules. Return value 1.
Action start 14:19:30: UnregisterTypeLibraries.
Action ended 14:19:30: UnregisterTypeLibraries. Return value 1.
Action start 14:19:30: RemoveODBC.
Action ended 14:19:30: RemoveODBC. Return value 1.
Action start 14:19:30: UnregisterFonts.
Action ended 14:19:30: UnregisterFonts. Return value 1.
Action start 14:19:30: RemoveRegistryValues.
Action ended 14:19:30: RemoveRegistryValues. Return value 1.
Action start 14:19:30: UnregisterClassInfo.
Action ended 14:19:30: UnregisterClassInfo. Return value 1.
Action start 14:19:30: UnregisterExtensionInfo.
Action ended 14:19:30: UnregisterExtensionInfo. Return value 1.
Action start 14:19:30: UnregisterProgIdInfo.
Action ended 14:19:30: UnregisterProgIdInfo. Return value 1.
Action start 14:19:30: UnregisterMIMEInfo.
Action ended 14:19:30: UnregisterMIMEInfo. Return value 1.
Action start 14:19:30: RemoveIniValues.
Action ended 14:19:30: RemoveIniValues. Return value 1.
Action start 14:19:30: RemoveShortcuts.
Action ended 14:19:30: RemoveShortcuts. Return value 1.
Action start 14:19:30: RemoveEnvironmentStrings.
Action ended 14:19:30: RemoveEnvironmentStrings. Return value 1.
Action start 14:19:30: RemoveDuplicateFiles.
Action ended 14:19:30: RemoveDuplicateFiles. Return value 1.
Action start 14:19:30: RemoveFiles.
Action ended 14:19:30: RemoveFiles. Return value 1.
Action start 14:19:30: RemoveFolders.
Action ended 14:19:30: RemoveFolders. Return value 1.
Action start 14:19:30: CreateFolders.
Action ended 14:19:30: CreateFolders. Return value 1.
Action start 14:19:30: MoveFiles.
Action ended 14:19:30: MoveFiles. Return value 1.
Action start 14:19:30: InstallFiles.
MSI (s) (64:9C) [14:19:30:150]: Dumping binary patch manager data...
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'ILAUNCHR.CFG' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'fsc_jar.jar' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'ILAUNCHR.exe' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'RunSetup.exe' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'ilwrap.exe' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: Dumping binary patch manager data...
Action ended 14:19:30: InstallFiles. Return value 1.
Action start 14:19:30: PatchFiles.
Action ended 14:19:30: PatchFiles. Return value 1.
Action start 14:19:30: DuplicateFiles.
Action ended 14:19:30: DuplicateFiles. Return value 1.
Action start 14:19:30: BindImage.
Action ended 14:19:30: BindImage. Return value 1.
Action start 14:19:30: CreateShortcuts.
Action ended 14:19:30: CreateShortcuts. Return value 1.
Action start 14:19:30: RegisterClassInfo.
Action ended 14:19:30: RegisterClassInfo. Return value 1.
Action start 14:19:30: RegisterExtensionInfo.
Action ended 14:19:30: RegisterExtensionInfo. Return value 1.
Action start 14:19:30: RegisterProgIdInfo.
Action ended 14:19:30: RegisterProgIdInfo. Return value 1.
Action start 14:19:30: RegisterMIMEInfo.
Action ended 14:19:30: RegisterMIMEInfo. Return value 1.
Action start 14:19:30: WriteRegistryValues.
Action ended 14:19:30: WriteRegistryValues. Return value 1.
Action start 14:19:30: WriteIniValues.
Action ended 14:19:30: WriteIniValues. Return value 1.
Action start 14:19:30: WriteEnvironmentStrings.
Action ended 14:19:30: WriteEnvironmentStrings. Return value 1.
Action start 14:19:30: RegisterFonts.
Action ended 14:19:30: RegisterFonts. Return value 1.
Action start 14:19:30: InstallODBC.
Action ended 14:19:30: InstallODBC. Return value 0.
Action start 14:19:30: RegisterTypeLibraries.
Action ended 14:19:30: RegisterTypeLibraries. Return value 1.
Action start 14:19:30: SelfRegModules.
Action ended 14:19:30: SelfRegModules. Return value 1.
Action start 14:19:30: RegisterComPlus.
Action ended 14:19:30: RegisterComPlus. Return value 1.
Action start 14:19:30: InstallServices.
Action ended 14:19:30: InstallServices. Return value 1.
Action start 14:19:30: StartServices.
Action ended 14:19:30: StartServices. Return value 1.
Action start 14:19:30: InstallExecute.
Action ended 14:19:32: InstallExecute. Return value 1.
Action start 14:19:32: RunILauncher.
Action ended 14:19:32: RunILauncher. Return value 1.
Action start 14:19:32: RegisterUser.
Action ended 14:19:32: RegisterUser. Return value 1.
Action start 14:19:32: RegisterProduct.
Action ended 14:19:32: RegisterProduct. Return value 1.
Action start 14:19:32: PublishComponents.
Action ended 14:19:32: PublishComponents. Return value 1.
Action start 14:19:32: MsiPublishAssemblies.
Action ended 14:19:32: MsiPublishAssemblies. Return value 0.
Action start 14:19:32: PublishFeatures.
Action ended 14:19:32: PublishFeatures. Return value 1.
Action start 14:19:32: PublishProduct.
Action ended 14:19:32: PublishProduct. Return value 1.
Action start 14:19:32: InstallFinalize.
MSI (s) (64:9C) [14:19:59:637]: Product: F-Secure Client Security -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RunILauncher, location: C:\Programmer\F-Secure\FSMSI\ilwrap.exe, command: fsc_jar.jar /U /F /ROFTWARE\Data Fellows\F-Secure\ILauncher /C
Action ended 14:19:59: InstallFinalize. Return value 3.
Action ended 14:19:59: INSTALL. Return value 3.
Action ended 14:19:59: ExecuteAction. Return value 3.
Action start 14:19:59: FatalError.
DEBUG: Error 2826: Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalError, BottomLine, to the right
Action ended 14:20:01: FatalError. Return value 2.
Action ended 14:20:01: INSTALL. Return value 3.
=== Logging stopped: 21-08-2008 14:20:01 ===
MSI (c) (D4:10) [14:20:01:594]: Product: F-Secure Client Security -- Installation failed.Hi nikki7,
Are you using a non-english operating system? If you are, then the KnowledgeBase article I included below should be helpful. I hope this helps!
Error -2705 from the MSI Installer Built with the Visual Studio .NET Installation Builder: http://digital.ni.com/public.nsf/allkb/19CA3B8F15B4FB9386256DDA006DFED8?OpenDocument
Regards,
Jason D
Applications Engineer
National Instruments -
With firefox 5.0 I can't drag and drop pdf files in the google docs screen. When I do eventually get a pdf file uploaded I can't view it. I get "no preview available". In my previous verion of firefox (4.something) I had no problems with this and I was able to drag and drop and after uploaded I could view the entire file.
Thanks one again. I know you helped me the last to. I do have the Deja Vu font set in my folder. I downloaded and the last time. So I don't know if there is supposed to be more or not, but those were installed with Windows-XP after my reformat.
This is really driving me nuts. as I've done several re-formats on my computer and several friends computers and even upgraded hardware so I am not necessarily a software or programming expert, I am somewhat advanced when it comes to computers in general and can usually diagnose the problem but these font's are the problem and they never were before.
I did see in another forum that if you had a Dell Computer and did the Microsoft update for the onboard video card driver that it could be the culprit, but I have that disabled being I have a much better graphics card so the updates from Microsoft for the onboard video weren't installed.
It' a Dell Dimension 3000 with an Intel(R) 82865G Graphics Controller so I don't believe it is the culprit being it is disabled. The actual video card that I am using is a PCI Nvidia GeForce 9400 GT with 1 GB Memory. And I didn't have any problem before.
I appreciate the help. But still can't get things to work. Live Help Chat doesn't open for another two hours so maybe they can do "Remote Access" or something and can check setting and help me. But if you come up with other suggestions, they would be greatly appreciated.
Thanks again.
Susan -
Every time I try to install itunes on my PC I get the following message, and I can't seem to find a solution. Any help out there?? "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
why would an error pop up saying the installer is damaged. The Installer can’t open the package. There may be a problem with file ownership or permissions. when trying to install java 7?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Mac OS 10.7.4, updating new version Microsoft Office 14.2.7, ERROR "The Installer can’t open the package. There may be a problem with file ownership or permissions."
The Apple Installer version is Version 5.0.1 (537).
When I check the Installer Log, I find only these two messages that I do not understand.
Jul 12 09:29:13 Bruces-MacBook-Pro Installer[423]: Install's runner tool is not properly configured as a setuid tool.
Jul 12 09:29:13 Bruces-MacBook-Pro Installer[423]: Unable to create InstallController
I changed all the permissions for all the Microsoft Office Folder users to Read and Write.
Restart, same errorSee:
https://discussions.apple.com/thread/1948155?threadID=1948155&tstart=1
I had identical Installer Log failure notices: I used Houdini to view the invisible files and per Limnos' suggestion cautiously dragged
user > library > preferences > com.apple.installer.plist out of that folder onto my desktop and double-clicked on the .pkg file again and it opened and installed properly.
My Installer now works properly on all .pkg files.
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