I can't instrall 'Creative Cloud(desktop ver)' in my Reptop.

When I instrall 'CreativeCloudSet-Up.exe'
The instrall is stopped with this sentence ' setup program Initialization fail '
Can I have your knowledge?

What is a reptop?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

How can I install Creative Cloud Desktop on a MacBook Pro running Parallels Desktop and Windows 8.1?

Does anyone have any help for installing Creative Cloud on a MacBook Pro running Parallels Desktop and Windows 8.1? I downloaded the app, double-clicked it, said yes to allowing it to change my system, and received a notice of installation failure with Error code 1000. Any help much appreciated.

RogueResearcher please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to install the Creative Cloud Desktop application. If you continue to experience Error Code 1000 can you please post a screen shot of the error? Please see FAQ: How do I capture and post a screen shot or video? for information on how to post an image.

I can't get Creative Cloud Desktop installed on my new iMac

I bought a new iMac. It's running Mac OS X 10.9.2.
1. I backed up everything on the old mac.
2. I uninstalled all Adobe Creative Cloud apps on the old mac.
3. I used Apple Migration Assistant to transfer all data from the old mac to the new mac.
4. I downloaded and installed Adobe Creative Cloud Desktop on the new mac.
5. I clicked on the Adobe Creative Cloud Desktop icon at the top of the screen. (upper right)
6. A window popped open, save "Creative Cloud" written on a black ground, then were nothing in the window. The window is blank. I wasn't asked to accept the terms of use. There is no "home", "apps", "files", "fonts" "behance" options. There's nothing.
Everything other time I've installed Creative Cloud Desktop, the first question is to accept the terms of use. In this case, there was nothing - just an empty window. Also, the Adobe Creative Cloud Desktop icon at the top of the screen is light grey. It turns black after the user accepts the terms of use. The icon at the top of my screen is always light grey.
What can I do to fix this?

Ok, got it. What did I do?
# Uninstall Adobe Cloud Application
# Delete the folders
- Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE
- Mac OS: /Library/Application Support/Adobe/AAMUpdater
- Mac OS: /Library/Application Support/Adobe/AAMUpdaterInventory
- Mac OS: /Library/Application Support/Adobe/OOBE
# started Photoshop, an error comes up and I reinstalled the Adobe Application Manager
# installed the Adobe Cloud Application
# restarted the mac
Adobe CC up and running

Can't reinstall Creative Cloud desktop

I seem to be in a loop. I was asked to reinstall Creative Clooud Desktop, but each time I run the installer it caliams a problem exists and say I need to install the Adobe Application Installer and points me to the same page and then the whole thing repeats. I've now lost the CC icon on my menubar on my Mac. What's going on?

Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Can't install Creative Cloud Desktop

Hi all,
I try to install Creative Cloud Desktop but I have over and over again the same message: "Could not create /Library/Application Support/Adobe/CoreSync"
I used Creative Cloud Cleaner, re-installed, renamed folders: OOBE.OLD, OOBE_old, but I have always the same message showing up.
I use a macbook pro, running on Yoesmite.
Thanks for your help,

Hi Jack:
Check the permissions on your user library. To make it appear go to 'GO' then hold the 'alt key.' Your user library should show up. Then go to 'Application Support' to see the permissions hold the Ctrl and do a right click. Then go to 'Read info.' Check if your admin has 'read and write' selected. If not change it.
Do the same for the 'Adobe' folder (that you will find inside the Application Support.) Your admin should have 'read and write' permissions.
Hope it makes sense and help.
Cheers

I can't download creative cloud desktop

it starts to download and the bar gets about half way, then nothing happens, tried several times now.

Lamartin85 please utilize the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.

Can't Install Creative Cloud Desktop on Mac OS X 10.7.5

If I try to install it on my default user, I get an error 13. Specifically:
"cookies dir: cannot make folder / cookies: permission denied (error 13)"
If I try to install it on my Administrator user, I get an error A12E6 that says there's a problem with the installation.
I tried the solutions for both errors. For the error 13, I ran terminal and did the following solution as posted in another thread by a staff member:
chmod -N ~/library
chmod +a "everyone deny delete" ~/library
Did nothing.
Then I tried popping over to my administrator account, and I did the following solution as posted in another thread:
For MAC
Step 1: Go to /Application/Utilities (Rename Adobe Application Manager to Adobe Application Manager_old)
Step 2: Click on Go (Finder Menu)-> Go to folder-> ~/Library (Which is user Library)
In User Library go to -> Application Support -> Adobe and Rename OOBE to OOBE_old
After rename the above mentioned folders download the updated version of AAM from : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
After installing AAM try to sign in it should work now.
This also did nothing. What can I do to get this thing working?
I'm running a Power Mac on OS X 10.7.5.

SamReveley279 can you please post a screen shot of the Error 13 which you are experiencing?
It does sound like from your description that you are facing a multitude of network failures. To confirm you tried the steps listed in "Unknown Server Error" when you attempt to log in to Adobe Creative Cloud - http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html. Please be aware that this issue was suppose to be resolved in later versions. Often when Users experience this error, with the current version, it is because of a communication failure.
I would also recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. Although the fact that you are able to initiate the download more points to a problem with the stability of the connection rather than the ability to connect.

Can not download creative cloud desktop on a mac desktop-i've paid for months!

how can i talk to someone? SO frustrating and a RIP OFF! DO NOT DOWLOAD

This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

How can I stop Creative Cloud desktop from logging me out as soon as I put my user name and password

Any help would be greatly appreciated. As soon as I click sign in, the next screen I see reads, :You've been signed out." Thanks in advance.

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help

Creative Cloud Desktop on Mavericks logs out and has a red exclamation point.

I recently purchased a new MacBook Pro with OS Mavericks on it. Since then, I can log into Creative Cloud desktop with no issues and use the app. But once my laptop goes to sleep and I wake it up, I will have a red exclamation point on the icon in the menu bar. If I click on the icon in the menu bar it will tell me the problem is with apps and if I click on apps it will eventually update and the red exclamation point will go away. But sometimes, when I click on the creative cloud icon in the menu bar it will say there is a problem with the connection and allows me to retry which will eventually get me back in or sometimes it will have just logged me out and I have to log back in.
It never did this before, I was able to just log in once and it would always be logged in and no network problems.
Any ideas?
Thank you.

I had similiar problem and i just stopped using Creative Cloud desktop. There's lot of other issues with that application that cannot be fixed since July.
I doubt that this application was created by some who ever worked on Mac. That's why i would recommend patience and disabling launching at start.

OS X Mavericks: Creative Cloud desktop app blank [was:Sorry....so quick]

My problem..
No Icons in CC desktop dialog..
HELP

Q. Do I need to deactivate creative cloud before formatting the disc, and if so, how?
A. Yes, you need to deactivate otherwise it will be counted as one activation, to deactivate, follow Activation & Deactivation Help
Q. Where can I get Creative Cloud Desktop APP to install Photoshop and Lightroom and other aplications (download link for MAC).
a. To reinstall follow Creative Cloud Help | Install, update, or uninstall apps
Q.What is the procedure in this case (when I format the disk and re-install the programs on the same computer).
A. First you need to deactivate, reformat & reinstall.
Regards
Rajshree

Reinstal OS.X and creative cloud desktop app

Hello.
I decided that I re-installed a new OS.X Yosemite so I will completely formatted the disk (because of some problems I have). Now I have Maverick on MacBook pro retina.
Do I need to deactivate creative claude before formatting the disc, and if so, how?
Where can I get Creative Cloud Desktop APP to install Photoshop and Lightroom and other aplications (download link for MAC).
What is the procedure in this case (when I format the disk and re-install the programs on the same computer).
Thanks in advance.
Best regards,
Tomaz

Q. Do I need to deactivate creative cloud before formatting the disc, and if so, how?
A. Yes, you need to deactivate otherwise it will be counted as one activation, to deactivate, follow Activation & Deactivation Help
Q. Where can I get Creative Cloud Desktop APP to install Photoshop and Lightroom and other aplications (download link for MAC).
a. To reinstall follow Creative Cloud Help | Install, update, or uninstall apps
Q.What is the procedure in this case (when I format the disk and re-install the programs on the same computer).
A. First you need to deactivate, reformat & reinstall.
Regards
Rajshree

Is there any way the Creative Cloud desktop app can indicate which Market items have already been downloaded?

Hi, I'm not sure whether this is a general issue with the Creative Cloud desktop app, or something is going wrong with my installation, but I receive seem to receive no indication that I have already downloaded an item when I open CC --> Assets --> Market. Looking in my Libraries, I now find some items I've downloaded up to 4 times. Is there some indication I am missing? Is my installation of CC desktop messed up? Or should I suggest that there should be some indication of whether an item has been downloaded or not on that Market page in the app? Even when I go specifically to downloaded items, none of those items has the cloud with the arrow icon grayed out. The only time that icon grays out is when I download the item and keep that page/window open to download other items. As soon as that page/window is closed, the next time I open it, all icons are no longer grayed out, so I no longer have a clue as to what I downloaded unless I open my libraries in my browser. Seems a bit primitive.

Hi Elba, Thank you for your time and effort in researching this. Unfortunately, the above method you describe is more than a little awkward. When one shows the Downloaded window, as you illustrate, that greys out all the individual categories. So, if I were looking for brushes, I'd have to check if I already had it by going to the downloaded window, then navigate back to brushes by first going to Featured or Recent, and then to Brushes, (even All Categories is not clickable, though it looks active). I'd also need to have a very, very good memory, or be going back and forth very often, with how close some brushes appear, and how similar their names are.
Instead, in a browser window, I go to my library from my adobe.com page, so I can see what brushes I have while the window where I can download brushes is open:
However, this still seems awkward to me. Adobe could grey out the icons to indicate they had already been downloaded, while still allowing them to be clickable and downloadable. I guess more code would be needed. I see examples of this every day in both Apple's app store, and Google's play store. For that matter, even the Adobe CC desktop app itself informs me of what Desktop Apps I have installed on each computer, and even whether they need to be updated. I guess, though, the situation for all of those is a bit different, not being quite so cloud-based.

Why can't I launch my Creative Cloud Desktop App? (I get Error -1712)

I have the Creative Cloud Desktop app downloaded and installed on my iMac (Early 2009/Mavericks OS). When I try to open it I get error -1712. Up until today I have been able to launch it. I cleared out my caches completely today so am wondering if that has something to do with it (cookies?). I can launch other Creative Cloud Apps such as InDesign Photoshop and Illustrator. I am having font sync issues with TypeKit and InDesign as well--typekit says my fonts are synced, InDesign says they are not. Help!

You might try restarting your computer and then attempt downloading Creative Cloud again. In case you still face this issue please share the screenshot.
Thanks,
Vikas

I have downloaded the creative cloud desktop app, but the app tab says 'download error', download creative cloud. HOW CAN I FIX THIS

I am using a mac
I want to sign up for a subscription to adobe cc. I have recently used fully used my 30 day trial, and when I decided to purchase it, my creative cloud desktop app wouldn't let me. It kept saying I had no internet connection (I tried a few different internet connections to be sure it wasn't my internet). I then uninstalled the creative cloud, as well as all the products. For a while I kept getting error 201, and 207 when I tried downloading the cc app again.
I have now used a mac cleaner to fully remove adobe. When I tried to download it again, it downloaded fully. But when I click on the apps tab, it says 'Download Error'.
Please help!!!! I need to complete a school assignment

Brittney2_lee from your post it sounds like you are receiving a variety of download errors. You can find details on how to diagnose and resolve download errors at Error downloading and installing Creative Cloud application. You are welcome to update this discussion if you have any questions regarding the steps listed within the document.

I can't instrall 'Creative Cloud(desktop ver)' in my Reptop.

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