I can't launch After Effects CS6 on Maverick 10.9.4. I tried uninstalling, re-installing and updating it
After Effects 11 will not launch on Maverick 10.9.4
I try to run the Update patch and it errors out as well:
I've tried uninstalling After Effects and re-installing it with no success.
Lilanthony what error are you receiving when installing the update? You can find details on how to locate and interpret your installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
Similar Messages
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I got an unused Adobe After effects CS6 from an ebay seller.He said the disc was cracked and sent me the 24 digit number key.Do I still need the disc to get the program?And where do i input the 24 digit key?Also do I have to sign up for CC I can't afford that monthly charge.
You can download from the page linked below:
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
Trouble with Launching After Effects CS6
Whenever I launch After Effects CS6, it hangs on "MediaCore", and will stop working until I close the program. I've used After Effects numerous times, but have never installed any extra content or anything of that matter. This has never happened to me before, and I'm confused as to why!
See this:
http://helpx.adobe.com/x-productkb/multi/startup-screen-hangs-premiere-after.html -
Just installed mac os 10.9 and now i can't use After Effects CS6 - HEL
HELP! I am in the middle of a project!!!
You can't use this version of the application "Adobe After Effects CS6" with this verson of OS X.
You have "Adobe After Effects CS6" 11.0Hi lulugrrrl,
Please refer the knowledge base article: http://helpx.adobe.com/after-effects/kb/effects-launch-mac-os-109.html.
Regards,
Romit Sinha -
Cannot launch After Effects CS6 or CC HELP!!!
When i try to launch CS6 I get this message:
You can't use this version of the application "Adobe After Effects CS6" with this verson of OS X.
You have "Adobe After Effects CS6" 11.0
When i try to launch CC this message:
You can't use this version of the application "Adobe After Effects CC" with this verson of OS X.
You have "Adobe After Effects CC" 12.0
My Creative Cloud desktop App Home page says
Your Home Feed is Empty
Get the most out of Creative Cloud
Install Adobe Apps
when i click on it, it goes to my Apps page that shows that i have 30 Apps, all Up to date
I have recently updated to Mac OS 10.9 and I saw that there's a patch on this page:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5696&fileID=5715
but when i tried to install it the message reads:
Update Failed
Updates could not be applied
Please contact your Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrator.
If the problems persist, contact customer support for further assistance.
All other Adobe applications seem to be OK though Premiere CS6 is terribly unstable - crashes A LOT.
I am in the middle of a project and I have a deadline. PLEASE HELP!!!Hi lulugrrrl,
Please follow the below mentioned steps:
1. Enable root account: https://support.apple.com/kb/PH14281.
2. Follow the knowledge base article and install the patch: http://helpx.adobe.com/after-effects/kb/effects-launch-mac-os-109.html.
Regards,
Romit Sinha -
Unable to launch After Effects CS6[Try] after installing (Stopped Working)
Hi
So after installing. I tried to launch AE, then during initialization or loading, it will prompt a message "Has stopped working".
I was able to install AE CS6 and launch it properly on my laptop but I am having difficulties launching it on my desktop.
Desktop Specs
Laptop Specs
CPU: i5-3570k
GPU:
ASUS Radeon HD 7850
Intel HD 4000
note: Using Lucid Virtu.
Motherboard: Asrock Pro 3 z77
Ram: G.Skill Ripjaw X 8gb dual kit 1600mhz ddr3
Storage:
SSD: OCZ Vertex 4 128gb [OS]
HDD: 1tb Seagate Barracuda 7200rpm
OS: Windows 8 Pro 64-bit with media center
CPU:Intel® Core™2 Solo processor SU3300/SU3500 (3 MB L2 cache, 1.20/1.40 GHz, 800 MHz FSB, 5.50 W), supporting Intel® 64 architecture
GPU:
Mobile Intel® GS45 Express Chipset with integrated 3D graphics, featuring Intel® Graphics Media Accelerator 4500MHD (Intel® GMA 4500MHD) with up to 1759 MB of Intel® Dynamic Video Memory Technology 5.0 (64 MB of dedicated video memory, up to 1695 MB of shared system memory), supporting Microsoft® DirectX® 10
RAM: 3gb of ddr3 1033mhz two module
Storage: 250gb WD Blue 5200 rpm HDD
OS: Windows 7 Ultimate 64-bit
Event Viewer LOG
Event 1
Event 2
Event 3
Event 4
Faulting application name: AfterFX.exe, version: 11.0.0.378, time stamp: 0x4f6d63ab
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x00000000011cb03d
Faulting process ID: 0x478
Faulting application start time: 0x01ce2baea1dc2c6a
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: ee78c1ad-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
Faulting module name: QuickTime.qts_unloaded, version: 0.0.0.0, time stamp: 0x50890e53
Exception code: 0xc0000005
Fault offset: 0x6ee2cce9
Faulting process ID: 0x103c
Faulting application start time: 0x01ce2baea914aa1d
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
Faulting module path: QuickTime.qts
Report ID: e7563660-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0x103c
Faulting application start time: 0x01ce2baea914aa1d
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
Faulting module path: unknown
Report ID: e7428280-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0x103c
Faulting application start time: 0x01ce2baea914aa1d
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
Faulting module path: unknown
Report ID: e708bde9-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Here are some workaround/fix I tried to do:
Uninstal and re-install.
Uninstall, clear avery adobe product, remove paths and traces, relaunch, and then re-install.
Same as step 2, with firewall turned off, Anti-virus removed.
Run installation with Administrator rights.
Launch program via Compatibility settines Vista, Vista SP1, Vista SP2, Windows 7
All drivers are updated and reupdated.
Re-installed all GPU drivers.
Refreshed my Wndows 8 OS.
Reformated my Windows 8 OS then Installed AE cs6.
Installed AE on my F drive instead of C [C drive is an SSD and F Drive is an HDD]
I am able to see the AE CS6 splash screen but it will prompt a message "Has Stopped Working".
Other things to take note:
I am able to launch Renderer Machine without any issues.
I am also able to launch other Adobe Products that came along with AE CS6 try version.
Latest Quicktime version is installed.Hi Todd,
Thanks you for replying.
After updating to 11.0.2, I am still unable to launch AE CS6.
Event LOG
Faulting application name: MsiExec.exe, version: 5.0.9200.16384, time stamp: 0x5010a60b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0xe44
Faulting application start time: 0x01ce2bbe73884a20
Faulting application path: C:\Windows\syswow64\MsiExec.exe
Faulting module path: unknown
Report ID: b15899ff-97b1-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: GPUSniffer.exe, version: 0.0.0.0, time stamp: 0x5059906c
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0x164
Faulting application start time: 0x01ce2bc0b512cd76
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\GPUSniffer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: f2ea4476-97b3-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: AfterFX.exe, version: 11.0.2.12, time stamp: 0x505998cf
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0xcac
Faulting application start time: 0x01ce2bc0b48fa9b8
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: 02e64db6-97b4-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: GPUSniffer.exe, version: 0.0.0.0, time stamp: 0x5059906c
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0x8dc
Faulting application start time: 0x01ce2bc0c885d1ca
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\GPUSniffer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: 063e499a-97b4-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: AfterFX.exe, version: 11.0.2.12, time stamp: 0x505998cf
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0xd70
Faulting application start time: 0x01ce2bc0c86b9768
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: 18b30dc0-97b4-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
And here are the error messages that I am getting everytime I try to launch AE.
After Effects error: After Effects crashed previusly attempting to initialize OpenGL. Cosult the manufacturer of your graphics card for a compatiple OpenGL driver.
After Effects error: Crash in progress. Last logged message was:<2640><GPUManager><2> Sniffer Result Code: 1 -
AVI CAN'T IMPORT AFTER EFFECTS CS6
I downloaded After Effects CS6 free trial 32 bit but it doesn't allow me to import AVI files, can someone help me?
The error message states: After Effects error "Camera122.avi" cannot be opened it may be an unsupported format
(86::1)What the others said. The naming of the file already implies that this is some hacky pseudo-MPEG4 in an AVI container such as some cheap photo cameras produce it... It may realyl only be viewable through the software that comes with the camera...
Mylenium -
Can't open after effects CS6 11 in OSx Mavericks
I need help to know how to update my after effects cs6 11 to open in Mavericks
ThanksInstall the update:
http://adobe.ly/AE_CC_1201_Mavericks -
I can't download after effects CS6 64.bit?
What should i do?
Please let us know from where you are trying to donwload After Effect CS6 and make sure your computer have 64 bit operating installed. On 32 Bit OS you would not get the access to download the After Effect CS6 becasuse it is not compatiable with 32 Bit OS.
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Renewed my subscription but can't launch after effects
for hours now keep getting re-directed to the 'renew your subscription' page.
Hi Gabegamez,
Is this occuring with all programs or only After Effects? Are you online when the message is appearing? Can you ensure you have all updates installed including the Photoshop CS6 13.1.2 update?
-Dave -
Error code 15 while launching After Effects CS6
Hello everyone,
I just installed the trial of After Effect and when I launch it, I have message box, with the message " Uninstall and reinstall the product. " There is also an error code, 15.
Is there someone who can help me?
Thanks,
indhi999.
PS:
Of course, I tried reinstalling After Effects, it don't works.Re,
Now it works...
So the problem is resolved.
Bye ! -
Can't Download After Effects CS6 Trial
Error communicating with Adobe.com(Error 107). Restart Adobe Download Assitant and try to add the product again.
A few days ago, I created a small demo help folks download and install the trial. As an example, I used After Effects.
Could you run through this and see if the steps you're following are the same: https://blogs.adobe.com/vikrant/2012/05/download-install-a-cs6-trial/
You could also have a look at the following document to troubleshoot the issue.: http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1 -
Can't launch after effects on iMac
I've downloaded and installed the trial version of After Effects CC 2014 (v13.0) three times now, and it simply won't launch from the Finder - the icon bounces in the dock once, and then nothing happens.
Illustrator CC, PhotoShop CC, and Dreamweaver CC all installed and run properly.
I am on an iMac 27", 2.7 GHz Intel Core i5, 16GB RAM.fixing permissions problem that impedes start of Adobe applications
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I can't launch After Effects.
After installing, I tried to launch but it said "Unable to load font "Verdana" "Italic"" and "Cannott load font required for the Afterr Effects interface..", and then shut down.
I don't have "Verdana"
About my computer: Mac OS X 10.6.8
I still have CS4 creative suite in my computer..
help!I see this post in the After Effects forum of others having this issue http://forums.adobe.com/message/4388664. A variety of different steps worked to resolve the problem.
I would post your issue in the After Effect forum here http://forums.adobe.com/community/aftereffects_general_discussion. They will be able to help you. -
How can I download the Free Trial for After Effects CS6?
Hi All,
How can I download After Effects CS6 now that After Effects CC has come out? And is After Effects CS6 now free?
I'm wondering this as I don't have this right system for After Effects CC to run on my Macbook.
Any help would be appreciated ASAP!!!
Regards,
TheAAPlus.You can download the trial version of After Effects CS6 here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
> And is After Effects CS6 now free?
No. Why would you think that?
> I'm wondering this as I don't have this right system for After Effects CC to run on my Macbook.
Afte Effects CC (12) and After Effects CS6 (11) have the same system requirements.
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