I can't load firefox because it says "Profile Missing- Your Firefox profile cannot be loaded. It may be missing or inaccessible." Can't delete either. Help?

I have a Mac and I can't open firefox because it says "Profile Missing-Your Firefox profile cannot be loaded. It may be missing or inaccessible." Then I tried to delete it by moving it to trash and it says it cannot be moved to the trash.

Create a new profile to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Similar Messages

Maybe you are looking for