I can't load the itunes software

I am attempting to load itunes on a new computer that I have. I have deleted a couple of devices off my itunes account to accommodate the new computer.

Hello mgray34,
Congratulations on your new computer! It sounds like you are not able to install the iTunes on your new computer, and I found an article that can help troubleshoot issues that may cause this:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Hopefully this will get you back on track!
Best,
Sheila M.

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HT1689 I can not download the ITunes software. Had an error with the update this morning. Uninstalled old version on my laptop.

When I try to download ITunes to my Windows 7 laptop I press download on the Apple site and it takes me immediately to the page that says "Thanks you for downloading ITunes 11 for 64 bit computer Nothing is downloading. Tried many times. Is the site broken..

Follow the instructions of tt2 in https://discussions.apple.com/thread/5822086

How can i stop the itunes update notification

how can i stop the itunes software update notification. I have alreaady unchecked the box to automatically check for updates.

Don't tap the install button.

When i try to load the itunes introduction i only get: an error occured while processing this directive. What can i do!?

Hey there,
When i try to load the itunes introduction i only get: an error occured while processing this directive. What can i do!?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT1151 I have my iTunes library on an external hard drive that was connected to a PC, now I want to connect to my new iMac and load the iTunes library onto that computer, can I do that?

I have my iTunes library on an external hard drive that was connected to a PC, now I would like to connect that hard drive my new iMac and load the iTunes library onto that computer, can I do that? Looking for a solution that keeps me from re-ripping my CD collection.

Here are the official Apple Support instructions:
http://support.apple.com/kb/HT4527
Ciao.

I have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.

have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.
How do I get to play all of my music that should be stored either on the computer or in the cloud?

Hi,
Initially your music should be in your iTunes library on your computer. Once match completes its scan, your music will have been matched or uploaded. I suggest that you add iCloud status column to song view. This will tell you what has been matched, uploaded, purchased, inelligible, duplicate or waiting. What is the status of your tracks that are not playing.
If space is not an issue, I suggest that you keep the music on the internal hard drive otherwise you can delete the tracks and play from cloud. In both instances, you should maintain a back up of all your music on a separate hard drive.
Jim

How can I change the itunes store from Swiss to the Italian one on my ipad2 with new software ios6? Thanks

How can I change the itunes store from Swiss to the Italian one on my ipad2 with new software ios6? Thanks

See More Like This to the right of this post!

HOW can I get a GOOD copy of the iTunes software for my desktop?

I solved MY corrupt firmware file problem!
A little background- I deleted all Apple, iPod, and QuickTime software from my desktop PC and reloaded iTunes for the (I don't know how many) time. Same thing! Downloaded it again and used the "erase iTunes" option then reloaded again and had the same result. I then cranked up my old laptop and when I got to the Apple website, I was offered an opportunity to download QuickTime and took it. It came with iTunes if I wanted, so I took that too. After the download, I plugged in the Nano and it restored to Windows format. I did not want it to sync to the laptop, so I took it to the desktop and was able to sync with Nano and downloaded my tunes. TALK ABOUT HOKEY!
WHY does the restore program have to be resident on MY PC or MAC anyway? Seems like I could just as simply download a current copy from Apple every time I want to restore.
WHY doesn't Apple do something about this problem and let users know about the solution? Do they not want to grab a share of the Windows business? Here is an excellent opportunity!
Now for my question.
HOW can I get a GOOD copy of the iTunes software for my desktop? I now know it works! Is there a hidden file or folder I should delete before I make my next attempt to cleanup and download? Why isn't this information public?
I spent over 30 years in the DP industry. PC is not my area of expertise, but this must be the most frustrating experience of my years.
desktop Windows XP

I THINK I have solved the problem. Can't be 100% because I don't want to try a restore. At least the Apple home page lites up correctly with quicktime now. It hadn't in the past.
Thank you for your assistance. - LRB
desktop Windows XP

When i try to update software for my 3rd Gen iPod Touch to version 5 i get the message 'This version of iTunes (9.2.1) is the current version'. My Mac OS is 10.4.11. How can I update the iPod software?

When i try to update the software for my 3rd Gen iPod Touch to version 5 i get the message 'This version of iTunes (9.2.1) is the current version'. My Mac OS is 10.4.11. How can I update the iPod software?

The later iOSs requires at least OSX 10.5.8 for the Mac. You need iTunes 10.5 but 10.4.11 only goes to 9.x.. 10.5.8 is a paid upgrade.
Are you sure that you have a 3G iPod? If it is 8 or 16 GB it is a 2G and those can only go to 4.2.1 (also requires 10.5.8 or later). A 32 GB can be either 2G or 3G. To identify yours:
Apple - Support - Check Your Service and Support Coverage
Identifying iPod models

I can't download the itunes this is what appear :runtime error R6034 an application has made an attempt to load the C runtime library,please contact the application support team for more information

I can't download the itunes on my PC , have it before but now appear a note like this:
RUNTIME ERROR
PROGRAM C;/PROGRAM FILES (X86)/ ITUNES/ITUNES.EXE
R6034
AN APPLICATION HAS MADE AN ATTEMPT TO LOAD THE C RUNTIME LIBRARY INCORRECTLY
PLEASE CONTACT THE APPLICATION SUPPORT TEAM FOR MORE INFORMATION
WHAT I NEED TO DO?
THANK YOU
RODRIGO

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99467)

I can't access the itunes store on both of my computers.

I cannot access the itunes store on either of my computers. I can access my itunes music library however. One computer uses Windows 7, the other XP. The "accessing progression bar" freezes at about 50% and I get a white screen that just says "itunes store." I have tried unistalling itunes, quicktime and safari, and then reinstalling them. I have itunes 10.5 installed now. I just can't get the itunes store to load. Why would this happen on both of my computers?

How to get iTunes Store to Work with Windows 7
First, Remove all iTunes and supporting software – and all “remnants” using Revo Uninstaller. Ensure you set Revo Uninstaller on its “Advanced” setting.   You should be able to download a Revo trial software version at no cost. Recommend one follow the directions posted at this website:   http://www.howtogeek.com/howto/23959/completely-remove-itunes-and-other-apple-so ftware-from-a-windows-computer/
The goal/intent of these directions/procedures is to ensure complete removal of all iTunes and its supporting software. Make sure you get all of it, or you will end up repeating this lengthy procedure.
Next, before reinstalling iTunes:
Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run the Command Prompt as Administrator then type in:
netsh winsock reset, hit enter, restart PC.
After this procedure, then reload the latest version of iTunes Software and see if you can access the iTunes Store.
If the iTunes Store does not open or completely open after installation, then run this procedure:
Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run the Command Prompt as Administrator then type in:
netsh winsock reset, hit enter, restart PC, open iTunes… then open iTunes Store (yes, this is a repeat of the command line you ran prior to installation).
After this procedure, you may find the iTunes Store’s “initial page” will open. However, you may not be able to access any music within the iTunes store…   Ensure you are logged in with your name and password…
Once you know you are logged in with your name and password, then:
On the Start menu, point to All Programs > Accessories and then right-click Command Prompt and choose Run as Administrator from the shortcut menu. If Windows needs your permission to continue, click Continue.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
But wait, there’s more! Now you need to go to the “Edit Button” of iTunes and select “Parental”.   Under “Parental”, check “Allow access to iTunes u” and then ensure iTunes Store is “unchecked”, then press “OK” to ensure this configuration “takes”. Then, stop and restart iTunes. You should now have a smooth running version of iTunes with full access to the iTunes store. If not, then please modify these directions for those requiring a solid solution. Thanks

How can I restore my data from iCal? I didn't make any backup, but I use time machine with an external HD. I deleted iCal when I deleted my gmail account. I have tried to restore, but I can only restore the iCal software and not the data.

How can I restore my data from iCal? I didn't make any backup, but I use time machine with an external HD. I deleted iCal when I deleted my gmail account. I have tried to restore, but I can only restore the iCal software and not the data.

So what is your question?
If you forgot your encryption password:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.
The above comes from here:
http://support.apple.com/kb/HT4946

HT1473 How can I move my iTunes software from one computer to another?

I purchased a new PC. I tried copying my iTunes software to the new computer, but it wouldn't open. So I downloaded a new copy of iTunes to the new computer. When I tried to sync my iPhone to the new iTunes, it wouldn't allow me to put the music on my iPhone into the iTunes library because my new PC wasn't "Authorized".
How to I move the iTunes software from my old PC to the new PC so I won't have this sync problem?

See this migrate iTunes library post for moving your library across.
You don't generally copy installed programs, but rather use their installers on each machine.
You can authorize the new computer from the Store menu. The menu bar is initially hidden but can be revealed with CTRL+B.
tt2

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searxhed evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason.

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

With the latest FF update I can't load the New York Times

I updated FF and Flash Player today and now I can't load the New York Times - all I get is a page with links. Other sites are loading OK. I've tried changing the security.mixed_content.block_active_content to false and that didn't help.
I've got FF 36:0 and I use Windows. Does anybody know whether this is a FF problem and if there's a solution?
I don't think it's my plug-ins because other sites load easily but these are the ones I've got:
*Adobe PDF Plug-In For Firefox and Netscape 10.1.13
* Citrix Online App Detector Plugin
* Version 5.40.2.0
* Google Update
* Musicnotes Viewer plugin 1.21.0 For more information visit www.musicnotes.com
* The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
* Shockwave Flash 17.0 r0
* Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133
* 5.1.30514.0
* VLC media player Web Plugin 2.1.3
* NPWLPG
* iTunes Detector Plug-in

That's what we are here for.
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

I can't load the itunes software

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