I can't locate 24 numbers to sign in. mine has 18 on the outside box, 8 on the sleeve. Says it needs 24 numbers. I need to speak to a LIVE PERSON, PLEASE?

The box has 18 numbers and the sleeve has 8 numbers. How can I sign in when it asks for 24 numbers? May I speak to a LIVE PERSON, please?
Regards,
Dumb Shirley

Please check - http://helpx.adobe.com/x-productkb/global/find-serial-number.html
For Chat support - Contact Customer Care
Click on "Still need help? Contact us"
Thanks
Bev

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