I can't log in at all to Safari - nothing happens when I click on to it.
When I try to connect to safari nothing happens - I can open mail but the emails are not up to date. I've restarted my internet and the computer which has made no difference. My keychain password is also being requested but I don't know it, when I try to open keychain access in applications nothing happens so I can't sort it out. Are these connected? I have a lot on my computer bit can't really do anything about it as things are so slow.
My keychain password is also being requested but I don't know it
Try your admin password.
Which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
The version is noted there.
Similar Messages
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I have OS X 10.7.5 and am trying to download mavericks v 10.9.1 but nothing happens. I log in and download shows but nothing happens when I click it. Any help? Ta
Its a 5.3 GB file. It might takle a while to download.
When done, it may open automatically, but the file will be in your apps folder
Grant -
i can not chat or private message, i can post to others. what do i do
Your UserAgent string in Firefox is probably messed up by another program that you installed. <br />
[http://en.wikipedia.org/wiki/User_Agent]
type '''about:config''' in the URL bar and hit Enter <br />
''If you see the warning, you can confirm that you want to access that page.'' <br />
Filter = '''general.useragent.''' <br />
Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset'''''. <br />
Then restart Firefox
Once that is fixed, see if chat and private messaging are still giving you a problem. -
Can't open .jar file, nothing happens when I click, MAC OS 10.6.8
Hello,
I can't open .jar file, nothing happens when I click on the .jar file.
I have MAC OS 10.6.8
The thing it, I have desktop application that I'm building on Netbeans and when I compile and deploy it... it runs from Netbeans folder where I have all the files but copying the .jar on the desktop. It says "The Java JAR file "blablabla.jar" could not be launched check the Console for possible error messages"
Any idea or solution will be appreciated.
Thanks in advance
CharlesThese are Java files. http://www.java.com/en/ is where you can get the latest Java for your operating system. If your Java files need an older version of Java, there are instructions on the web to downgrade Mac Java, but it is difficult, and poses security issues.
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supposedly you can download or play songs using the icloud download button, a cloud icon with a downward arrow inside. But nothing happens when I click or double click on it.
You have to have music in your iCloud account to do that...when you open the Music app on your iPad, for example, you can access all music from iCloud that you have already placed in the iCloud or associated with iCloud. That is not for downloading music you have not already purchased or downloaded.
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My play lists and songs on iTunes and on my iPhone won't play. They are light grey instead of black and nothing happens when I click on the songs. All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. This is a new issue. It used to work fine. I tried restarting my iPhone and syncing with iTunes. Neither worked. Please help!
Try delete those songs using iTunes by de-selecting and sync. After that mark those songs and sync again.
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Hi there, Can you please HELP ME? I created a signature for my email account, but I can not choose it because the option is daded under "none"and nothing happens when you click on it! Thank you, Johan
This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox -
After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?
Jeanval have you tried a different web browser? For more information on how to download your purchased software please see http://helpx.adobe.com/creative-suite/kb/find-download-link.html.
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I want to uninstall and then reinstall Firefox but I can't uninstall it. Nothing happens when I click remove in program access and defaults and the helper.exe file in the firefox uninstall dir doesn't do anything either.
"program access and defaults" is not the place to remove programs in Windows. You need to go to the control panel and click on Add and Remove programs. For instructions on how to uninstall Firefox, see [[Uninstalling Firefox]]
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I have a new iPod Touch and am trying to download photos for the first time. Both iPhoto & Image Capture recognize the device but don't seem to recognize the photos, or at least I can't import them. Nothing happens when I click on anything in either.
If you manually open iPhoto do you not see the photos?
Maybe here:
iOS: Unable to import photos or device not recognized as a camera
Yu are trying to impoort photos taken by or saved to the iPod, right? If the photos were synced to the iPod then iPhot does not work. -
Why can't I add bookmarks to Firefox 3.6.6? Nothing happens when I click "Bookmark This Page".
Why can't I add bookmarks to Firefox 3.6.6? Nothing happens when I click "Bookmark This Page".
Just for the record, I was having this problem with older versons of Firefox also. It just happened recently and, with the help of this forum (thanks cor-el) suggesting to open Firefox in safe mode and checking add ons, I found the problem. It was the recent update of Mcafee Site Advisor. If you have Mcafee Site Advisor as an add on, disable it and see if that helps. It worked for me.
To disable this add on,
Go to:
Tools/Add ons/Extensions and click: "disable" for this add on and restart Firefox. Hope it works for you too.
P.S. To uninstall Site Advisor altogether, you must do that through Windows Add/Remove Programs. -
After following all of the instructions in the help site I get the ipod to the Disc Mode but nothing happens when I click on restore. Help, my wife thinks I'm sabotaging her ipod.
When you have a compatible Numbers file in icloud (from Numbers on a mac), then when you invoke Numbers on a device, that file immediately shows up in the main window that lists all documents in Numbers. (Same thing for Pages.)
I haven't used Numbers, only Pages, so I just made a test. Created a Numbers file on the mac and "move to" iCloud. On my iPhone, the file didn't show up - hmm. Then I remembered I had turned off wifi and in settings have 3G data for documents turned off. When I turned on wifi and went back to Numbers, the file appeared.
I suspect you need to import the Excel file into Numbers and then save it as a Numbers file to iCloud, using "move to".
Using Mountain Lion and latest iOS and Numbers/Pages. -
I recieve a message that I need to review my information because I've never used my ID in the store, but nothing happens when I click 'review'. So how CAN I review the account!?
How to Change the Country for iTunes & App Store Accounts
http://osxdaily.com/2013/05/24/change-country-itunes-app-store/
Cheers, Tom -
I block pop ups except for allowed sites, but on the allowed sites, the pop up windows don't appear unless I use Exposé, then when I click on the one in Exposé, it just returns to the open Firefox browser.
Hi Tracy,
I don't suspect Malware yet, Id guess Disk corruption or failing Hard Drive with Files not found.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward. -
IMac frozen? Cursor can move but nothing happens when I click
Hi there, I have an iMac (purchased in 2010) and all of a sudden whilst I was listening to music and the sound got distorted and everything crashed,
managed to force quit Chrome, Spotify etc. it said before chrome crashed that shockwave plug-in crashed.
cursor changed to rainbow pinwheel , now back to usual cursor.
tried to reboot usuing keyboard then Finder launched but it has frozen again
please helpHold down the Power button until the computer shuts down, then restart. Your life may improve a bit if you did not try to run Chrome, Spotify, Shockwave, and Skype plus whatever else you have loaded.
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.
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