I can't log in on BB app world..

I signed up online to "myblackberry" and managed to sign in and everything - but when i try to do it on my BB it says "unable to validate the email address and password combination. ( Error Id: 30601)"
Any chance someone can tell me what ive done wrong or what to do to sort this problem out ?!
Many thanks, 'liviaa.

Missybubz wrote:
I signed up online to "myblackberry" and managed to sign in and everything - but when i try to do it on my BB it says "unable to validate the email address and password combination. ( Error Id: 30601)"
Any chance someone can tell me what ive done wrong or what to do to sort this problem out ?!
Many thanks, 'liviaa.
Hi and Welcome to the Forums!
Here is a KB that discusses that error:
KB24127How to reset a BlackBerry ID password
Hopefully it contains something useful!
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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