I can't log in to my Desktop Creative Cloud

I try to log in on CC but everytime I click okey, it says I'm logged out.
And when I tries to log in on https://creative.adobe.com with my Chrome, I just get to a white page.
When I use Explorer I can log in just fine. 
More strange is, that this just happens to my computer at work, not the to my computer at home.
I have tried to change password, but nothing happens.
I have tried to reinstall CC, but nothing happens.
What should I do?

Hi SteffoDimfelt,
Please follow this step by step procedure:
Navigate to C:Users/Username/AppData/Local/Adobe
Delete opm file under OOBE.
Rename OOBE to OOBEold.
Check if you have AAMupdater in the same location.
Please rename it to AAMupdaterold.
Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
Then launch it, sign-in and click on Apps tab.
Thanks

Similar Messages

  • I have a desktop and a laptop. Can they both be under the same creative cloud membership?

    I have a desktop and a laptop. Can they both be under the same creative cloud membership?

    Yes.
    See http://www.adobe.com/products/creativecloud/faq.html#getting-started
    "Can I use the software I download from Creative Cloud on multiple computers?
    Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information."

  • Desktop Creative Cloud Apps cannot load!

    My desktop Creative Cloud Apps cannot load and it has been like this for months! I can't even log out of it. How do I get the Apps working?

    CloudiAudi what error message is preventing the use of the CC Cleaner Tool? 
    You are welcome to also work directly with our support team at Contact Customer Care and reference this discussion.

  • How can I see which computers (computer name) Creative Cloud is installed on?

    How can I see which computers (computer name) Creative Cloud is installed on?

    Hi Arno ten Hagen,
    To check for activation you need to go to all the machines in which you have installed CC apps, launch any of the CC software, go to help and you will see the email address mentioned by which you are logged in to that machine.
    Kb: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html .
    Regards,
    Romit Sinha

  • I can't end the download of the Creative Cloud

    I can't end the download of the Creative Cloud because a error don't let me create a icon on my desktop (error code: 1). so, the download never finish. how can I solve it?

    Lethcastilho please utilize the steps in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to resolve your current error.

  • Can't sign into or out of Creative Cloud

    About a month ago I downloaded the free trial of Photoshop with Creative Cloud. Some days ago, I bought a subscription for Photoshop. When I open Photoshop, I keep getting the small screen, telling me, my free trial is running out soon. I if try to license the software, I'm asked for a serial number, which was not provided with my purchase. I as well can't sign in or out of Creative Cloud. When I open Creative Cloud, I just get a blank screen. Is that because Photoshop can first be activated, when the free trial is running out?

    Discussions of RE-installing
    -http://forums.adobe.com/thread/1408331?tstart=0
    -http://forums.adobe.com/thread/1398961?tstart=0
    -and http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Why I can't see Premiere ProCC  in Adobe Creative Cloud?

    Why I can't see Premiere ProCC  in Adobe Creative Cloud?

    Adobe's MINimums http://www.adobe.com/products/premiere/tech-specs.html
    -Programs won't display if they will not install on your computer
    -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

  • We still can't print an invoice of our Creative cloud. There's a failure in the system FOR 8 MONTHS NOW. Why can't this be solved ??????????

    We still can't print an invoice of our Creative cloud. There's a failure in the system FOR 8 MONTHS NOW. Why can't this be solved ??????????

    Yes I have been in contact. Thanks in advance,
    Met vriendelijke groet, With kind regards,
    Hotel Mitland
    Rob Plijnaar
    Directeur

  • Why can't i download adobe premier from creative cloud?

    why can't i download adobe premier from creative cloud? that app is not listed in it. why?

    You must have a 64bit computer
    Adobe's MINimums http://www.adobe.com/products/premiere/tech-specs.html
    -Programs won't display if they will not install on your computer
    -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

  • Desktop creative cloud stopped working.

    As of today,  my desktop creative cloud stopped working.  could not find icon on desktop.  any ideas
    conaway design

    Uninstall CC desktop from Control Panel.
    Please navigate to C/Program Files(X86)/Common Files/ Adobe/OOBE and rename it to OOBE.old.
    Run the cleaner tool and try installing again: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
    Regards,
    Romit Sinha

  • My Premiere Pro crashed and will not reload. Can I uninstall and re download with Creative Cloud?

    My Premiere Pro crashed and will not reload. Can I uninstall and re download with Creative Cloud?

    Yes, if you're a Cloud subscriber and are running a 64 bit operating system.

  • Hi! I can't save my projects to the creative cloud... When I try to upload them to the cloud it shows a message of no connection. I'm connected, so I don't know what to do, can someone help me?!

    Hi! I can't save my projects to the creative cloud... When I try to upload them to the cloud it shows a message of no connection. I'm connected, so I don't know what to do, can someone help me?! I'm using Photoshop touch for iPad iOS 7  thanks!!!

      No I was not!!! I had to answer a lot of questions after my first time at the cloud!!! Now everything is all right!!!  Thanks a lot!!!! 

  • Can i upload photos to the adobe creative cloud so i can access them in photoshop touch?

    using photoshop touch on my android tablet (motorola xoom), i can't seem to directly access photos located in various folders on the tablet, on my pc, or on my mac.  if i upload photos to the adobe creative cloud, can i then bring them from the creative cloud into photoshop touch on the tablet?  if so, how do i upload photos to the creative cloud?  thanks.

    thanks, dave ... your demo is what I needed ... much appreciated.
    however, if i try to upload to the creative cloud using a motorola xoom,
    there seems to be a very limited number of folder/file choices/locations
    from which i can perform the upload, whereas if i attempt the same action
    by accessing the creative cloud site via a pc browser, i seem to have
    access to all of the pc's folders & files.
    specifically, if i attempt to upload from the xoom, here are the choices
    provided ...
    - Camera
    - Camcorder
    - Sound Recorder
    - ASTRO
    - Bluetooth File Transfer
    - ES File Explorer
    - Gallery
    - QuickPic
    - Select music track
    ... of course some of these are android apps i've installed onto the xoom
    ... but are you aware of any reasons for this limitation, and whether this
    set of choices can be modified (either via photoshop touch or the creative
    cloud or the xoom)? for example, i use dropbox on all my devices (pc, mac,
    droid, & xoom), & it's my preferred location for many pics ... i'd like to
    be able to upload from dropbox to the creative cloud using photoshop touch
    on the xoom ... do you know whether this is possible, and if so, how to do
    so?
    again, many thanks!
    joel

  • Why can't I download lightroom from the creative cloud menu???

    Why can't I download lightroom from the creative cloud menu???
    I just signed up for creative cloud tonight and on the files and apps page, it's listed. When I click to download, the adobe application manager doesn't list it.
    How to I download it?

    Try http://forums.adobe.com/message/4681997
    See also http://helpx.adobe.com/lightroom/kb/lightroom-creative-cloud-faq.html#id_95665

  • Can't copy to file: /users/chris/creative cloud files/premiere pro/8.0/adobe premiere pro auto-save/[my project name].prproj. please check write permissions."

    Does anybody how to solve this problem. I truly appreciate.
    i can't save my Project.        can't copy to file: /users/chris/creative cloud files/premiere pro/8.0/adobe premiere pro auto-save/[my project name].prproj. please check write permissions."

    It seems Josh was unaware you are on a mac. Here was the solution I found.

Maybe you are looking for

  • Locate file window doesn't work

    Ok, this problem occures only on our Z800 workstations. Everything works as expected on my laptop. When I try to relink a media file, the relink media window opens, and then I click the Locate button. The new window ALWAYS opens in the top most level

  • XMLExportFormat and Crystal Reports for Eclipse 2.0

    Hello, I found this example code on the Crystal Reports for Eclipse wiki but can't find XMLExportFormat(s) classes in any jar. XMLExportFormatOptions is still referenced in javadoc even if it is useless as it needs the above mentioned classes. I real

  • Reformatted my computer, PS CS5 won't update

    Not exactly sure what to do.  I have Adobe Creative Suit 5 Design Standard. I just installed a new motherboard and processor, photoshop works great, but I can't export my photos from lightroom to photoshop because I can't update camera raw (Nikon D80

  • Dolby Decod

    Ok like every one else on the board i am happy that my sound no longer crackles or pops, and i have definately experienced an improvement of quality in sound, but, and this maybe a newb question and for that I'm sorry but does anyone know when the Xf

  • Messed with pacman

    I've just changed the mirror or perhaps messed something in pacman too. I refreshed the database with new mirror and during upgrade I'm getting error that kdelibs require phonon, but when I want to install it I get msg that phonon is conflicting with