I can't log in to my facetime

I use my apple id to log in but facetime prompted this phrase, "could not sign in. Please check your network connection and try again." but I think there's no problem with my connection since i can browse and log in in other sites... Badly need your genius minds... Thanks!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

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I assume Apple has decided that NO ONE should be able to turn these apps off.
Does anyone know whether Apple has acknowledged the issue or is doing anything to resolve it?

Can't log in to iMessages/FaceTime on Mac

I am having trouble logging in to iMessages and FaceTime on my Mac.
I read everything here and have tried a bunch of suggestions (if not all of them) in an attempt to rectify the problem. No luck. MBP 17 (late 2010), Mavericks 10.9.4
Here's what I've done and/or tried:
- Rebooting (duh)
- Resetting keychain (many times)
- Repairing permissions
- Trashed related preference files
- Booting in safe mode and attempted to log in
- Created another account on my Mac and attempted to log in to iMessage/Face Time
- Reset time zone and date/time settings to "auto."
- Disabling iCloud on my computer and re-logging in
- The mDNS/Bonjour fix via Terminal
- Disabling Flash from storing data locally
- Tried booting into Open Firmware to reset VRAM, but couldn't (may try again)
- Checked my Apple ID to ensure there are no other phone numbers/emails associated
- Enabled my email address as well as my phone # in FT and iM on my iPhone and iPad
- Disabled two-step verification on my Apple ID (just in case that was it--I've seen stranger things happen.)
Here's what DOES work:
- Logged into Game Center on my Mac
- Logging into iTunes
- Logging into iMessages on a different Mac
- iCloud, iMessages, FaceTime on my iPad and iPhone
- Checked for my Mac's serial no. (it's there)
Just updated to Mavericks 10.9.4 on 7/7/14, updated MS Office and Adobe Reader, then repaired permissions. After that, my keychain locked up, and I spent six hours figuring that all out. Once that was sorted out, the next day, I noticed I couldn't log in to iMessages. I don't know if it's a certificate problem or a server problem or what.
The error I get most commonly in Console is "unrecognized leaf certificate."
Appreciate any help.

I solved it! I solved it!
Reinstalling did not work, neither did creating a new user account. Skip down to the TL;DR section for what I did.
I created a new user and installed OS X Mavericks again. I didn't re-format the HDD, because I did not want to re-install all of my applications and wait for all that (hours and hours). This did not work at all and in fact, even more stuff "broke." After the reinstall, I could not (and still can't) log in to Apple Support or my Apple ID via Safari (have to use Firefox). Safari is telling me it can't establish a secure connection to the idsma.apple.com or to the appleid.apple.com servers. iMessages and FaceTime were still preventing me from logging in, and everything went to Hades in a handbasket. Oh--I couldn't log in to the App Store, either. I also repaired permissions while booted from the OS install disk--that didn't help either.
However, I DID FINALLY manage to get iMESSAGES TO WORK on my Mac! (This is in my original user account, not the new one I created, just FYI.) I again changed the time zone preferences from automatic to manual (with my correct time zone) and I made a change to the time preferences so that the date is displayed in the menu bar. I did that just to ensure the .plist file was updated by the OS. (I'd done this before, but since this was a new OS, I figured it might help). Then, after reading another user's tip in another thread, I logged completely out of iMessages (and iCloud, just for kicks) on my iPhone and iPad. I also went to Sys Prefs > Users and re-added my Apple ID to my computer's user id/login.
I don't know how much this matters, but when I did that, the "caution" icon (yellow triangle with exclamation point) appeared next to the Apple ID info in the Sys Prefs. I double-clicked it to see if it would tell me anything, and it disappeared. I re-launched iMessages, and I kid you not, it logged me in! WOOT! Then I logged in to iTunes, iCloud, and the App Store. I also re-logged in on my 2 iOS devices, and it's all good. <happy dance>
Now, if I could only figure out the screwy problem with Safari and the idsma.apple.com and appleid.apple.com servers. Meh. I can log in w/ Firefox, and at least I can actually do some damned WORK on my computer now (it's only been 4 days iof this BS)!
TL;DR, try this:
1. Make the time zone on the Mac not automatic (but correct to your time and zone), and change something in that pref. pane so that it overwrites the old prefs file.
2. Log out of iMessages, iCloud, etc., on your iOS devices
3. Un-associate your Apple ID with your computer user login (in System Preferences > Users and Groups).
4. Sign out of iCloud on your Mac.
5. Reboot.
6. Re-associate your Apple ID with your user login. If you see a caution icon next to it, double-click. Should disappear.
7. Launch iMessages and attempt to log in.
8. Then log in to iCloud via System Preferences > iCloud
If that doesn't work, do these steps, then go back to # 1, above.
9. Delete all the Apple tokens and keys in the Keychain (might break some other things--may be why I can't log in via Safari right now).
10. Reinstall Mavericks/OS X.
11. Repeat steps 1–8.
Final thoughts: My serial number did appear in System Information, and I'd never had the motherboard replaced (or anything else, for that matter) on this Mac. However, this is an Apple Certified refurbished Mac, and it could be that the motherboard was replaced before I ever even owned it. Again, my S/N displayed as it was supposed to, but it could that this was part of the problem. Seems far-fetched, but...

Can't log in iMessage or Facetime on my Mac book, account works fine on iPhone...

Checked account credentials and they're correct, it works fine on iPhone, but I can´t log in on iMessage or Facetime on the Macbook, can anyone help?
Cheers,
Pedro

Hi papa_figos,
Welcome to the Apple Support Communities!
I understand that you cannot log into iMessage or FaceTime on your Apple computer. Are you using a personal network or are you on a network that may be protected by a firewall? If you are on a network behind a firewall, this could be the issue. Please use the following article as a resource when trying to resolve this issue. Please let me know if you are on your own private network and any alerts you may be getting.
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/ht4245
I hope this helps,
-Joe

Can't log into iMessage and FaceTime

Hi there.
I seem to be having a similar problem to a lot of people here where I get an error from both of these applications telling me to check my network and try again.
I have spent countless hours trawling the support forums and even spent an hour on the phone to apple support and nothing is working!!
I have a 2008 macbook alauminium unibody. 2.4ghz intel core 2 duo and 4gb ram, 250gb harddrive. It should be working! My brother has the exact same macbook as me and his facetime and imessage works perfectly well. I also have an iphone and ipod touch and both of these applications work on those on my wifi network. My flatmate has an imac running leopard which I can sign into facetime with but not on my mac.
Apple support put it down to my wifi provider but that can't be the problem if I can facetime and imessage from my iphone and ipod and the imac in the flat can use facetime!!!! Somebody please help!
Apple have been totally useless which i am very dissapointed with and I just can't sus it out!!!
Thank you!

HI,
On the cost I would have no idea.
It is supposed to be part of the process in replacing any of the main boards such as Graphics card or main Logic board (Or Motherboard in some older towers).
If you were the one that had the work done then you should have receipts and proof of what the Serial Number is and what work was done.
If the Mac is a refurb then who ever did that refurb should have "replaced" the Serial Number.
Failing you having any of those details you would just have to ask a Store or Apple Authorised Service Provider.
7:59 PM Friday; December 7, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I have a problem I can't log in in my FaceTime so I tried to log in from another I pad so it's work and from my iPad it's not how can I fix this problem

How I can fix it

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Can't log on to my FaceTime after iOS 6 update.... Help me please

Ever since I updated my iPad2 with iOS6, I can't get on my FaceTime. I've reset the password and I still can't connect. Pleaseeeeee someone help me!!!!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Can't log onto Messages or FaceTime with iCloud account

After installing Yosemite, i've had this message pop up when trying to get Messages or FaceTime to work on my macbook pro 2008.
Any ideas?
Thank you

They won't charge you. I got the same message . The system asked me what the produce was - I said Yosemite, they then asked the device then I waited 35 mins and got to talk to someone. I simply said I had a problem with facetime/messages after installing and I had a registration code. He took that and checked it them the call was over. (from UK as well)

I can't log into facetime or iMessenger

I've had my ipod for about two years,my facetime used to work but then it stopped and wouldn't let me log in so I made a new apple id hoping it would work. but it didn't. every time I try to log in it says 'FaceTime Activation-Could not sign in. Please check your network connection and try again' It also says the same for iMessanger. what does this mean? my wifi is working so I know its not that. Can someone please help me

- Go to Settings>General>Time&Date and make sure it is set to automatic
- Go to Settings>wifi>your connected network and change the DNS to Google's 8.8.8.8

HT4245 I can't log in to my iMessage and FaceTime when I enter my apple ID password, tell me please what can I do?

I can't log in to my iMessage and FaceTime when I enter my apple ID password, tell me please what can I do?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Troubleshooting Messages http://support.apple.com/kb/TS2755
 Cheers, Tom

I can't log into FaceTime any suggestions?

Having trouble logging into facetime. I get a message that I cannot connect with the FaceTime server. I can connect with everything else .

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

HT5622 After I updated to ios7 I can't log on to FaceTime or iMessage and I changed my Apple ID and it still won't let me!

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Hello,
I use a family Apple ID for App Store, iTunes Match and photostream but use individual Apple IDs for reminders and contacts. The problem is, on my ipad I can't log in to FaceTime with my personal Apple ID. It will only allow me to log in with my primary Apple ID (the family ID). On my iphone it works because I associate FaceTime and iMessage with my cell number.
Any thoughts? Thanks!

KK,
For some reason, a Mac using Facetime needs to be set to the time zone it is in. It could possibly have something to do with the FT routers that your call is guided to. In any case there were two Facetime users I know of, that got their Facetime working by resetting to the proper time zone. I surely hope this works for you so you can start talking to your folks "across thepond."

I can't log into FaceTime because my email address is not associated with my password. I'm in a loop that tells me to change my password. It doesn't work.

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Pat

Where are you trying to log in? You should be able to change your ID at http://appleid.apple.com - can you log in there?
Before you change your ID you should log out of the iTunes Store and on any devices which are logged into iCloud. Then once you've changed it you can log back in with the new ID. (Your iCloud synced data will disappear from the device when you do this but will reappear when you sign back in - give it time).
If you are unable to sign into http://appleid.apple.com you will need to contact Support. Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

I can't log into FaceTime

I put my Apple ID in and it takes me to the next page, where it asks me what email address i would like to use. I click on the one i want and it says it is verifying at the top, but it just keeps verifying. How can i log on?

You should have gotten a verifying e-mail sent to you when you setup your Facetime application. It is neccessary for you to go to that verifying e-mail and click on the link which will in fact verify your e-mail with Apple. This must be done in order to activate Facetime on your Mac.

I can't log in to my facetime

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