I can't log into App Store from my iPhone although I have entered the correct email and password.

Please help me out

If you are here to complain, you should know that we are just users like you.
If you are here to get help, we might be able to do that.
Can you give me your zip code where you are located and I can find what is called an Apple Specialist independent of Apple, but that normally has inside contacts, who can help you.
It is difficult for Apple to support iTunes related issues over the phone, though they are getting better at it.
Do you have an ipad 2?
If you have an ipad 2, does your Apple ID work with Facetime?
Let me know. This is for troubleshooting purposes.
Make sure you are entering the right e-mail address in addition to the password.
Does your Apple ID end in me.com or mac.com? Are you paying for MobileMe? If you have paid for MobileMe in the past, but aren't now, it's possible you may still have your MobileMe address as your Apple ID. If you are currently paying for MobileMe, you may be entitled to chat support.
What version of itunes are you running on your computer? What version of the ipad operating system? Are you jailbroken or not?

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