I can't log into FaceTime or iMessage?

I bought a brand new iPad mini 3 from Apple, it is up-to-date as well as the time and date being set to automatic. I have tried manually setting it, which makes no difference. When I attempt to log on to either application, it either does not respond or a message appears informing me that there is a connection error, to check my network and to try again. There is nothing wrong with my connection, as it works perfectly fine with everything else?
I have even attempted to create two separate Apple ID accounts and neither of them have worked.
Can anybody help please?

Apple has a problem with the IPad Mini 3, new AppleIDs and FaceTime, iMessage. This version started back in March.
You need need to call AppleCare and tell them. I went to the Apple Store and while they couldn't help, later when I called AppleCare and they said it was my network I could tell them I tried their network too.
It's not a quick fix. I think they are fixing AppleIDs one at a time!
You don't need a phone number with an iPad to use those apps.
There are a lot of posts here about this, the biggest one is imessage and Facetime sign in activation error iPad ios8.1.2
Start at page 18 for the current issue. Good luck

Similar Messages

  • Can't log into facetime or iMessage on iPad

    I am sorry to be posting this question again. I have read many other threads on this matter. I have verified my apple ID, I have changed DNS settings, I have set the date and time to automatic, I have hard reset. I'm at a loss and very frustrated. If anyone could help me figure out why I cannot log into FaceTime or iMessage on my iPad, I would greatly appreciate it.

    Using FaceTime
    http://support.apple.com/kb/ht4319
    FaceTime and iMessage Activation
    http://support.apple.com/kb/TS4268
    Trouble-shooting FaceTime
    http://support.apple.com/kb/TS3367

  • Can't log into Facetime or iMessage.

    Getting a "Server encountered a error processing your registration. Please try again later."  message after entering my password. I reset me passord and tried again, but still unsuccessful.

    I'm having the same issue as well. I just migrated to a new Macbook Air from an old Macbook Pro. Both were running on the latest version of Mountain Lion. My Apple ID/iCloud account services work across all my iOS devices and my old MBP, but for some reason, both FaceTime and iMessage will not log into my Apple ID, even though the info is correct and current. Not sure what to do...

  • When ever i try logging into FaceTime or iMessage on my Macpro i get The server encountered an error processing registration. Please try again later. what could be the problem..N.B I'm located in trinidad in the caribbean message

    When ever i try logging into FaceTime or iMessage on my Macpro i get The server encountered an error processing registration. Please try again later. what could be the problem..N.B I'm located in trinidad in the caribbean message

    Hi,
    As the Other threads suggests I would check the Date and Time settings on the Mac and compare that with the settings in the router.
    Messages (and iChat before that) send Time stamped info to Login and to send IMs.
    Obviously most people set their Macs to their Time Zone and nearest city/town.
    What people sometimes forget is that their Router/Modem device(s) have to be set correctly as well.
    EDIT
    Also Add a Public DNS server to your System Preferences> Network > Advanced Button > DNS  tab
    A Google one such as 8.8.4.4 or 8.8.8.8 seem to work well for most people
    10:15 PM      Saturday; March 17, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously
    Message was edited by: Ralph Johns (UK)

  • Can not sign into FaceTime or iMessage on ipad air

    For some reason I can not sign into FaceTime or iMessage using my Apple ID anymore. They both used to work, but they just stopped.. Now when I try to sign back in I get a message than an error occurred during sign in. I use two different Apple id's, one just for iCloud and one for everything else.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I can't log into FaceTime because my email address is not associated with my password. I'm in a loop that tells me to change my password. It doesn't work.

    I can't log into FaceTime because my email address is not associated with my Apple Password. I'm directed to reset my password and when I do, I'm told that my email address is wrong. I'm in a loop I can't get out of.
    Pat

    Where are you trying to log in? You should be able to change your ID at http://appleid.apple.com - can you log in there?
    Before you change your ID you should log out of the iTunes Store and on any devices which are logged into iCloud. Then once you've changed it you can log back in with the new ID. (Your iCloud synced data will disappear from the device when you do this but will reappear when you sign back in - give it time).
    If you are unable to sign into http://appleid.apple.com you will need to contact Support. Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

  • Can't log onto FaceTime and iMessage with mt iPad mini - any suggestions?

    I can't sign into FaceTime and iMessage on my ipad mini! Brand new iPad mini so not sure what I'm doing wrong...

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • TS4185 I can't log into FaceTime or Messages, checked that my ID and password are correct, checked that settings are set correctly.  Could it be that latest OS download changed my configurations that disable access?

    I can't log into FaceTime or Messages, checked that my ID and password are correct, checked that settings are set correctly.  Could it be that latest OS download changed my configurations that disable access?

    Update to above question:
    Hello All,
    To anyone with the same problem described above, on THEIR iPad (if it is running iOS 7.0.2):
    Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
    Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
    Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
    When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
    All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
    So this fix worked for me.
    After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
    I hope this works for you on YOUR Apple devices.
    Bob

  • I can't log into FaceTime any suggestions?

    Having trouble logging into facetime. I get a message that I cannot connect with the FaceTime server. I can connect with everything else .

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • Iphone 4s can't log into facetime

    My father and i both purchesed our iphone 4s not that long ago.  My father was able to set up his facetime with no problem.  However when i try to set mine up it tells me i need to check my network settings.  I've compared both our phones and everything appers to be the same but for some reason mine will just not work! I've reset my network settings, ive restarted the phone, i've made sure the date and time are automatic, and i've verified my apple id. Help?

    One does not log into FaceTime.  What is the real issue?

  • Can't log into facetime on my iPod touch 5

    I Type in all of my apple ID information into my iPod touch 5g , and hit sign in, and it takes me to a screen that asks me what email address I would like to use and I choose the one I use , but when I hit finish , or next , it takes me back to the start line . (Type my apple Id information in) btw, I'm trying to sign into facetime and iMessage. PLEASE HELP !!!!

    iMessage and FaceTime are temporarily down: http://apple.com/support/systemstatus/

  • I can't sign into FaceTime or iMessage using my Apple ID.

    I Have been trying to sign into both iMessage and FaceTime on all my apple devices. And it won't sign into either one of them. I know the password is correct because I am able to use iTunes and iCloud.
    but its only with my Apple ID. I signed into FaceTime with my friends account and it worked perfectly fine.
    why won't it sign in with mine?

    Hello nfgaan,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • I can't log onto FaceTime or iMessage.

    I Have tried to log on to both FaceTime and Imessager but it keeps coming up with the four error notifications. I have searched online and carried out the suggested solutions but none have worked. Also in one solution it says to switch off both, however I can't as I need sign in and as soon as I do the error pops up.  I'm now stuck please help as this is the only connection to love ones

    Hi Fierblade954,
    If you are having an issue with activation of FaceTime and iMessage, I would suggest that you troubleshoot using the steps in this article - 
    If you get an error when trying to activate iMessage or FaceTime - Apple Support
    Thanks for using Apple Support Communities.
    Sincerely,
    Brett L 

  • I have an Apple ID, a game centre account and an app but when I try to log into FaceTime or iMessage it says I need to verify my email address even though I already have. Why?

    Please help me!!

    I dunno if this will work for you but I had the same issue today and had to redo what I did about two weeks ago.
    I went to "Settings" then to "General" and scrolled all the way done to "Reset"
    I didnt do a reset that erased data, just the ipad settings.
    I had to re-enter all my wifi stuff but after trying to log back into facetime it worked fine.
    It's a pain in the arse (second time I've had to do this in a couple of weeks) but it worked for me, Good Luck

  • After IOS 7 I can not login into FaceTime and iMessage.

    Help

    Hi Fernandoalbarran,
    If you are having issues logging in to FaceTime and iMessage, you may find the following article helpful:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Regards,
    - Brenden

Maybe you are looking for