I can't log into iCloud because I changed my appleid and it hasnt updated on my phone

I'm trying to log into an old iPhone but I've changed my AppleID since I've used it. So when i try to log into my iCloud account it still has the email address to my old account name and it wont let me change it to the new one. It's very frustrating. I can't restore the phone unless I turn off Find My iPhone but I cant because I cant log into the iCloud account...

Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Similar Messages

  • I can not log into iCloud

    Please help - I've upgraded to ML 10.8 (and also 10.8.1) and i can not log into icloud.
    I get an error saying "You can not log in at this time".  I have no hair left on my head because I've pulled it all out!
    Now, there are many published fixes for this, but NONE work. I've tried everything I can find:
    Yes, I have an AU and US apple ID, and both dont work
    I installed ML from a fresh disk wipe + install.  No baggage from previous OS's.
    Everything is standard, no tricky fixes or apps
    No Little snitch installed
    Have deleted the ~/Library/App Support/iCloud folder
    Have deleted any preference files
    Have opened up the permissions on the ~/Library/Caches/iCloud folder
    Have reset keychain
    Have deleted all references of any @me or @apple accounts
    Have re-installed the ML OS from a DIFFERENT bootable USB stick
    No proxies, SOCKS, or mods to network
    Plain old home WIFI network, never had a problem
    Have icloud successfully set up at work (QC 2.8GHZ Mac Pro 2010), on my iPhone, iPad and Macbook Pro - Zero issues
    The mac having problems is a 2008 iMac, Core2Duo 2.8ghz Intel w 4gb 1067mhz ram) - Runs well, use for design.
    Is it a problem with the iCloudHelper process not having sufficient permission to write to the iCloud user DB? or the Accounts folder?
    Have looked into console, and when I try and log into iCloud, I get these three errors.  Same every time, no matter which apple ID account you use:
    1: AOSKit ERROR: (System Preferences[352]) AOSKC ([email protected]): Failed to store key, couldn't add kc item, error 100013 (service=iCloud, dsid=146089737)
    2: AOSKit ERROR: (System Preferences[352]) AOSKC ([email protected]): Failed to store account info key (dsid=146089737).
    3: AOSKit ERROR: (System Preferences[352]) Failed to store account info for appleID=[email protected]
    Please help!  Is this an incompatibiloty with the iMac problem, or a ML problem? 
    Much appreciated
    Rick

    Where EXACTLY are you trying to log in to it?
    Through your web browser at iCloud.com?
    Or through the iCloud system preferences pane on your Mac?

  • I changed my Apple ID password and now I can't log into iCloud

    I changed my Apple ID password and now I can't log into iCloud.  In addition I am unable to sign out or exit the iCloud System Preference page and have to force a shut down using the power off button to get rid of it.  Does anyone know how to fix this? Thanks

    If the Preference Pane hangs, hit comand-option-escape and force quit System Preferences to avoid having to reboot.
    In order to sign out you need the original password if you have set up 'Find My ....'. However you can't now change the password back to the original one (as you are not allowed to re-use a password).In this situation only Support can help you.
    To contact  iCloud Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
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    You will need the serial number of the covered hardware.
    If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

  • Unable to log into iCloud because old email pops up requesting password. Password not working and unable to receive reset

    I changed the main email on my Appleid a few months back. Everything worked fine until uppgrading to iOS7 on my phone. I am now unable to log into iCloud because the old email pops up and requesting password which is not working. I cannot rest the password because my old email is unvalid as I have changed network provider. The id works fine on Appstore and iTunes so its only iCloud that making trouble.
    Any suggestions to remedy this problem?

    I'm also experiencing the same issue.
    I've had to reset my password 3 times in the last 3 days.
    At first, I couldn't get my email. I sweated it out for 12 hours, reset my password and I was good to go again. 48 hours later, I ran into the same issue. Only problem is, not only do I get the 'Incorrect username or password' on my device, but my iCloud.com login no longer works. so now I can't read my messages on the web OR on my device/computer.
    I have went to appleid.apple.com and reset my password there: no luck.
    I have reset the settings on my device: no luck.
    I have Erase and Installed iOS 6.1.2: no luck.
    I have restored my device back to factory settings: no luck.
    I have performed a DFU restore: no luck.
    This is my main account for, well everything.

  • I can't log into FaceTime because my email address is not associated with my password. I'm in a loop that tells me to change my password. It doesn't work.

    I can't log into FaceTime because my email address is not associated with my Apple Password. I'm directed to reset my password and when I do, I'm told that my email address is wrong. I'm in a loop I can't get out of.
    Pat

    Where are you trying to log in? You should be able to change your ID at http://appleid.apple.com - can you log in there?
    Before you change your ID you should log out of the iTunes Store and on any devices which are logged into iCloud. Then once you've changed it you can log back in with the new ID. (Your iCloud synced data will disappear from the device when you do this but will reappear when you sign back in - give it time).
    If you are unable to sign into http://appleid.apple.com you will need to contact Support. Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

  • I can't sign into iCloud because my Apple ID doesn't work there.  For some reason it gave me a .mac email and I don't remember the password.  When it gives me the option to reset my password, it's my Apple ID password which I don't want to do.

    I can't sign into iCloud because my Apple ID doesn't work there.  For some reason it gave me a .mac email and I don't remember the password.  When it gives me the option to reset my password, it's my Apple ID password which I don't want to do.  I have ended up chaning my Apple ID 3 times lately and I still can't get to my cloud management.  What do I do?

    Check if your Data and Time, and Time Zone are set to automatically: OS X Yosemite: Set the date and time on your Mac
    Is this issue also appearing on new user account:
    Isolating an issue by using another user account - Apple Support
    Mac OS X: How to troubleshoot a software issue - Apple Support
    Is this issue also appearing in safe mode: OS X: What is Safe Boot, Safe Mode? - Apple Support

  • I have just downloaded OSX Mavericks and am having a lot of problems with my iCloud account. I get a message "this iMac can't connect to iCloud because of a problem with (and then it quoted my e-mail address) Does anybody know what the problem could be??

    As mentioned above I have just downloaded OSX Maverick to my iMac. I am now having a lot of problems with iCloud. I get the message that "This iMac can't connect to iCloud because of a problem with, and then it goes on to quote my e-mail address. It then says to open iCloud preferences to fix this problem.
    I do this and no matter what I seem to do this message continues to return.
    Can anybody explain how to resolve this problem (please bear in mind that I am noy very computer literate).
    Many thanks
    Mike

    Hello John
    Sorry I haven't got back to you sooner.
    Thanks very much for your help, your solution solved my problem.
    Thanks again and kind regards
    Mike

  • HT5624 My husband just got an iPhone also, can we have separate iCloud accts? All my contacts and appointments are now on his phone too.

    My husband just got an iPhone also, can we have separate iCloud accts? All my contacts and appointments are now on his phone too.

    I had the same problem too.
    Yes, you can go apply for a new AppleID, which would be <your account>@icloud.com.
    Then put this new AppleID into the icloud account field.
    After this action, you will not be seeing the same contacts and appointments.
    But for the itunes store, you still can use the same AppleID so that you can share purchases.
    My wife and I use separate icloud accounts, and then we use a 3rd appleid for our itunes store. This allowed us to have separate contacts but still share itune purchases.

  • HT204053 Can I log into iCloud with an alias email?

    Noob here, did a search and couldn't seem to find an answer. (or I didnt look hard enough. ) So aplogies if these have already been asked before.
    I want to change my iCloud email address, but I've searched around here and read that you can't change it once you create it and link it to your apple ID. So, I created an alias and was wondering if you could log into iCloud with an alias email?
    For example if my iCloud address is [email protected] and my alias was [email protected], could I go to icloud.com and login using [email protected]?
    Also, what are the proper steps to get the alias email to behave like the icloud primary email;I stupidly chose a dumb icloud email address and regret it, and if I set the alias to be the only email to be able to send mail in my iphone and macbook, can I basically ignore the primary icloud email and use the alias the whole time to send and compose mail?
    Also, I don't necessarily need to know/use the primary icloud email, since I use my apple ID to log into icloud.com?
    From what I understand, the primary icloud that is linked to your apple ID is mail server, right? I'm not really sure, to be honest.
    Thanks!

    In the Mail application on your Mac, add the aliases, separated by commas, to the 'Email address' field in Preferences>Accounts>General. They will then appear in the drop-down menu for the 'From' address in the New message pane.
    They already appear in the equivalent place in the new message pane at icloud.com.

  • I can't log into icloud from my Windows 8 PC, but I can from my Windows XP PC

    I had my old Vista PC upgraded to Windows 8.  I just tried to log into www.icloud.com, but after entering my username and my password nothing happens.  No errors, nor messages.  Fortunately, I can remotely log into my work PC which is a Windows XP.  Logging in is no problem at all for my XP.  I get in and do what I need to do.  This would seem to eliminate a server issue.
    Is the icloud website not available for Windows 8?
    Thank you!

    Have you tried in another Browser ?

  • I can't log into iCloud using system preferences using Apple Id

    Hello comunity: I describe the problem as follows (sorry for my english, not a native speaker):
    Background: Macbook air OS X 10.9 Mavericks (just updated), but changed my Apple ID just after that.
    -When I try to log into Icloud through System Preferences, and write my Apple ID and password, it says "the login keychain is not found" and then it tells me that the server is down and can´t connect. (I have verified my Apple ID and password and can login through the website with no problem, and I have verified that the Icloud server is fine).
    -It won´t let me go any further than that, It means I cant use Icloud in my Mac. I can access to Icloud online, but when online I don´t see my mac but I can see my Iphone and Ipad 2.
    -I have read many (a lot really) about keychains and similar problems and cant find the solution.
    I would appreciate your help!
    PD: Other information that might be related: When entering to First Aid Keychain, I provide my password and when I hit "repair" it will tell me "...library/keychains/login.keychain is not a valid keychain file and that repair stopped unexpectedly"

    I think that  is likely why you're having the problems with signing in. My keychain has been added to over many years. It has email addresses from 1997. I don't know how to clean that up. It would be nice if Apple redesigned Keychain Access to be something that actually allowed you to envisage their network. That's what bothered me about iCloud Keychain. There are so many places to change settings, type a password, and think about what that setting means. Knowledgable people who can manage a network from the Terminal, good for you. I want to launch software that finds all servers, and paints a good connection green and trouble yellow, etc. Hover your mouse over a red drive, it tells you the password needs. I think this is good enough implementation, except it is difficult for people who've never had a cryptography class to get a good idea of what their network topography is. Tell me, can you log on to iCloud.com on Safari?
    I'll hang around here to see if somebody else gives a suggestion. Sorry I can't do more.

  • Can't log into iCloud on my macbook pro

    i have changed apple id password and i cant log into icloud on my mac. it cant press all the button option (suppoet ,sign out ,ok) and can't quit system preferences too.
    im not good in english but please help me.

    Try restarting your computer. It could be a internet problem

  • Why can I log into some websites on my MacBook Pro and not on my MacPro?

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  • I can't log into anything using firefox, including Mozilla every since the recent update!!!

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  • Can't log in into iCloud because of change of email

    Hello. I'm wondering if I'm now stuck with iCloud. My email that I used with Apple got hacked a long time ago, and I barely changed the Apple ID. I thought it had updated on the iPhone, but apparently it didn't. It's asking me to log in into iCloud, but it shows the OLD Apple ID. When I put the password it doesn't accept it, and I can't log out because it asks for the password. What can I do? The weird thing is that when I log in into icloud.com, and click play sound on the iPhone it DOES play the sound. What can I do?

    If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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