I can't log into iMessage; I get the message "Unable to verify email because it is already in use".

I have iOS5 installed on my iPad and iPhone. I can't log into iMessage on my iPad as I get the message "Unable to verify email because it is already in use". Can anyone help me solve this?

I've found the answer to this (at least for me)!
The problem is I have 2 AppleIDs. One from before MobileMe which I use to make iTunes purchases (which is linked to my @me.com email) and the second is my MobileMe email address used for MobileMe syncing.
Each AppleID has to be linked to a separate email address. Because my iTunes Apple ID is linked and verified to my @me.com address. My @me.com AppleID address can't be verified.....quite confusing at first but starts to make sense once you get your head around it!
See this thread for futher explanation: https://discussions.apple.com/message/16414211#16414211

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TS3510 I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?

I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?

I spoke with Apple Support this morning and they believe anything MobileMe related is due to the conversion over to iCloud that's taking place.
As for other email clients, check with your host to see if settings have changed on their end. I use inmotionhosting.com and over the weekend the updated their outgoing requirements so that a password authentication is now needed.
Hope that helps get some on the right path to resolving their issues!

I keep getting the message "Unable to verify email because it is already in use." Please help!!

I'm trying to set up iMessage. But I keep getting the error message:
iMessage Activation
Unable to verify email because it is already in use.
It's not on my game center email or anywhere else that I know. How can I find out what is is in use to??

Okay I figured out my problem. When you use the "add another email" option in FaceTime (or iMessage now), it associates that email address with your Apple ID account that you logged in under.
The Apple ID that I'm using for FaceTime isn't the same as the one iMessage defaulted to. I didn't noticed that. Once I switched iMessage to use my other Apple ID, it let me register. What's odd though is that iMessage doesn't recognize my email address as valid when I try to send myself a test message. When I logged out and into a different Apple ID, it did recognize it as registered though. Odd.
So Basically make sure the email address you are trying to register isn't listed as an alternate email address (or primary) on another Apple ID account.

When I try and log into imessages, I get a message that says my email address is already in use

When I try and log into imessages, I get a message that says my email address is already in use. What do I do?

Yo,
If u use [email protected] to log in (ur apple id) then u have to use a different one like [email protected]
Mark this as helped if it does... thx

HT3529 I can't set up my imessage or facetime with my email because it says "Unable to verify email because it is already in use" which it was with my old ipod but how do i reset it or whatever so that it works with my current ipod?

I can't set up my imessage or facetime with my email because it says "Unable to verify email because it is already in use" which it was with my old ipod but how do i reset it or whatever so that it works with my current ipod?

Try here:
iOS: FaceTime is 'Unable to verify email because it is in use'

HT1386 i have an ipod touch 4th generation and when i sign up to get imessage it says that it is unable to verify email because it is already in use. how do i fix this?

I have an ipod touch 4th generation and when i try to sign up for imessages or facetime it says that it is unable to verify email because it is already in use. How do I fix this???

If this is the problem following the instruction. Frequently it is a hardware problem.
iOS: Wi-Fi or Bluetooth settings grayed out or dim
Otherwise try (assuming that other devices see your network)
- A reset. Nothing wil be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power of and then back on your router.
- Reset network settings: Settings>Genral>Reset>Reset Network Settings
iOS: Troubleshooting Wi-Fi networks and connections

Facetime and imessage for itouch - "Unable to verify email because it is already in use."

I just erased all data on my itouch, reseted it, and set up a new account on itunes to sync. But when I added my email to facetime and imessage, it said "Unable to verify email because it is already in use.". I don't know how to separate it from the previous itouch account.
this http://support.apple.com/kb/TS3510 told me to log on to apple id and unlink but i cant figure out how
especially since i synced a new account onto my itouch
Help! TIA XP

Rob Bally wrote:
Ok, I will give it a second try.
Thanks Rob.
That was helpful.
My question is: how do I register FaceTime with my primary email address, as it continues to fail registration.
Having been informed your "primary email address... continues to fail registration", I don't know any way you will be able to use it to "register FaceTime."
Try a different email address. If need be, create a separate iD that you will use only to activate FaceTime.
Maybe the answer is: check primary address is verified in my Apple ID at https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
You may be right.
That shows my primary address is used in verification of another account. But I am sure all my apple id's are not verified until today.
So my next question is: how can my primary address have been verified for another account? How do I found that account.
I do not know the answer to that question, and I don't think the answer would help you.
Even if you knew how it was verified, you would still not be able to use it for FaceTime activation or your caller iD because the database has recorded it as already having been used for a different account.
Unless you get a better suggestion, use a different email address with FaceTime.
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

TS4268 imessage activation is "unable to verify email because it is already in use"

I lost an Ipod and am trying to set up a new ipod. The imessage activation is "unable to verify email because it is already in use" is there anything I can do or do i need to ditch that email and set up a new email
I don't know why this would be a problem since i should be able to receive email on multiple devices if desired

That means that someone (If not that you forget) already registered and Apple account with that e-mail, You need another New (Never Registered) e-mail in order to create another account.

HT3529 Trying to set up sons iPod iMessage, but when his email address is put in it comes up "unable to verify email because it is already in use"...any ideas how to fix this?

Trying to set up iMessage on my sons iPod touch....he doesn't want my email address, but when I put his email address in it comes up "unable to verify email because it is already in use"...any ideas how to fix this.

Try:
iOS: Troubleshooting FaceTime and iMessage activation

What can I do to get my ID to work. The error code I get is Unable to verify email because it is already in use. Where do I go to find out who or on what program it is being used?

Christmas present a new ipad. Refurbished. I am not sure what the stats are. All I do know is I sure could use some help and would be very appricative of it.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT204380 What do When I try to login into FaceTime and it says "Unable to verify email because it is already in use?"

Help want to use FaceTime and don't know what to do I have the problem with an iPod touch 32gb

See:
iOS: FaceTime is 'Unable to verify email because it is in use'

What do I do when I try to login into FaceTime and says" unable to verify email because it is already in use?"

Help it's for a iPod touch 32gb 4th gen

See:
iOS: FaceTime is 'Unable to verify email because it is in use'

When trying to connect my imessage and facetime it says unable to verify email because already in use?, when trying to connect my imessage and facetime it says unable to verify email because already in use?

I bought my daughter a new ipod touch, have connected to itunes as we have all our other apple products but she has been receiving my text messages and emails. So I restored back to factory settings to start again but this time adding her email address to facetime and imessage but it just keeps saying unable to verify email because it is already in use. what do i do?

See:
iOS: FaceTime is 'Unable to verify email because it is in use'

Got a new iphone5 and cannot log into iMessages keep getting same message to check network connection and try again. Tried changing password as suggested but nothing is working

Got a new iphone5 and cannot log into iMessages keep getting same message to check network connection and try again. Tried changing password as suggested but nothing is working any suggestions?

Are you connected to wifi, or doing it over cell signal?

HT4061 when i try and activate facetime it says "Unable to verify email because it is alrady in use".The email is obviously in use i do not get it

when i try and activate facetime it says "Unable to verify email because it is already in us. It obviously is in use as it is my email address do not get it

Try signing out of FaceTime and turn it off in the settings. Restart the iPad, go back into FacetIme and turn it on again and then see if it will accept the email address.
Settings>FaceTime>Apple ID, tap the ID and tap sign out. Turn off FaceTime. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Log back to Settings>FaceTime>On and try to sign in again.

I can't log into iMessage; I get the message "Unable to verify email because it is already in use".

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