I can't log into my YouTube account and each time I try the screen turns black, says "connection not trusted" and doesn't allow me the option to add exception like it normally does when I recieve this message trying to log into a website.
I just got new ATT dsl internet service. Now, when I try and log into my YouTube account and numerous other websites, instead of logging me in, the screen turns black with a message displayed saying, "connection not trusted." On most sites, it will give me the option to either, "get me out of here" or "I understand the risks, allow exception." When I try logging into YouTube, the only option I have is; "get me out of here!"
Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
* https://support.mozilla.com/kb/Secure+Connection+Failed
You can retrieve the certificate and check who issued the certificate and other details like when it is valid.
* Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
* Click the "View..." button to inspect the certificate and check who is the issuer.
Similar Messages
-
family sharing. i have set my wife up on family sharing and each time we try to download a book or an app, we are requested that i update the payment details. I have done this and we still cannot share.. what do i do or how do i update the payment details to enable my wife to download
Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
i have just bought an ipad2 from usa. now i am in india. i am a first timer user of ipad. i have charged for three hours, when i start iti.e. on the device it shows a plug in icon with itunes. then the screen turns black. i am not able to use the device. kindly help
You need to plug the iPad into your computer that has iTunes installed on it, and activate it.
The User Guide would be good for you to read:
http://support.apple.com/manuals/#ipad -
Each time I attempt to log into my YouTube account, StarlasNana, the screen changes to, "connection not trusted" and will not let me add exception the way it does on most sites.
Hi ,
Very sorry you are having this problem.
This will need to be looked into, give us a call on 150 we will sort this.
Thanks. -
I have some problems when turning on my iphone 5. The screen turns black and then white and the appli is red and when I finally get in and start an app it turnes itselves off. This happens every time when I turn it on. After I have turned it on several times it acts normal.... But something is wrong...Anyone???
Try reset
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
If no joy, restore backup using iTunes.
Finally last attempt, rsetore as new and sync content back manually. -
My ipod nano 4th generation only works when it is plugged into the computer; otherwise, the screen turns black and it is completely unresponsive to any efforts such as pushing buttons, reseting, etc. What should I do?
Sounds like the battery is shot and in need of a replacement. You can have Apple replace the battery for a flat fee or you can send it into a third party repair center for a bit less.
Not much else you can do for troubleshooting this one.
B-rock -
I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem
Hi Wingzfan13,
Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Cheers,
Mario -
Today, my iPad2 wouldn't delete mail. Then the screen turned black. I turned the iPad2 off then on. Got black screen. Tried backing up to iTunes. Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065). Help, please.
Did you try restarting it by holding down the hold and lock button at the same time until you get the apple logo? If you already tried that then you should try putting it in DFU mode and doing a restore by following these instructions- http://www.iclarified.com/entry/index.php?enid=1034
-
I just created an Apple id, but each time I try to verify it, it says that there is allready an account on my e-mailadress, this while it is the first time I registred. How do I have to do this? Thanks!
<Email Edited by Host>Why am I sometimes asked to verify my Apple ID by email?
When you create a new Apple ID or make certain changes to your account, Apple will require you to sign in by following the link in a verification email. This is to help protect your identity and keep your account secure. Some Apple services, such as FaceTime and GameCenter, require email validation.
How do I verify my Apple ID by email?
Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify. -
each time i try syncing my ipod with itunes, it freezes itunes and i end up having to shut down my computer. This started happening after the latest download and my latest purchase. The latest purchase doesn't show up on my iPod and itunes freezes at synching step 2 on 2. Any suggestions?
You should Reset your iPod, by
1. Press Menu and Center button simultaneously for about 10 Secs till the Apple Logo comes ON.
2. Disconnect the sync cable.
3. Check the iPod Welcome screen, select language, go to menu (if you are lucky, your music are still on the iPod.)
if your iPod doesn't show the Welcome screen, bring it to Apple Store.
If the above is okay, (can see Menu but no Music)
4. Close iTunes and Reboot your PC.
5. Start iTunes
6. Connect the iPod to the Sync cable.
7. if iTunes ask to Restore, please do so.
8. Sync your iPod. ( I would advise you to disconnect from Internet and stop the Antivirus program when doing this.)
Good Luck. -
have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request, an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.
I have this same problem. It's like it is not Authorizing this Mac.
What happens when you try to listen to a preview on the Music Store?
Mine asks me to authorize again and gives me the error exactly as you said above.
What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
Mine lets me authorize sucessfully and shows me my account information.
I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
I even tried, to no avail, the tips here...
http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
If anybody reads all this and has any new info for us, please take the time to post it here!
PowerMac G4 Mac OS X (10.4.6) -
(Mountain Lion) suddenly the screen turns black, and I have to use the on/off switch to turn it on. And, the screen turns to zoom, and the only way to return to normal is to close the window and start all over again?
Does the screen go black while you are using the machine? ...or after it has sat idle for a bit?
If it happens while you're using the machine, check to see if a hot corner has been set for sleep. You can do that here: System Preferences > Desktop & Screen Saver > Screen Saver and click the button labelled "Hot Corners..." in the lower right.
If it happens after a bit of idle time, that's normal sleep behavior. The delay can be adjusyed here: System Preferences > Energy Saver.
In either case, pressing any key on the keyboard should bring it out of sleep.
Re zooming -
If this happens while in Safari, and you are using an Apple Magic Mouse, a default setting applicable to it is that a soft double-tap on the mouse will zoom the Safari window. A second double-tap will bring it back.
If it is the entire screen that is zooming, Control plus scroll gesture on the mouse will zoom the whole screen. Repeat with the opposite scroll gesture to bring it back. -
How can i open a pdf in safari without the screen turning black?
How can I open a PDF in Safari without the screen turning black?
Welcome to Apple Support Communities. We're all users here.
Depending upon your version of OS X and your version of Safari, as detailed in the Adobe help document links below, Adobe pdf documents created with the latest releases may require an (updated free) Adobe plug-in for Safari, or (free) Adobe Reader in order to display properly.
http://helpx.adobe.com/x-productkb/multi/safari-5-1-incompatible-reader.html
http://www.adobe.com/support/downloads/product.jsp?platform=macintosh&product=10
I encountered the problem recently when attempting to view documents from a financial institution. -
I have an IPhone 4 and each time I try to update to iOS 7.0.6 I receive an error message. I have gone through te update process about 3 times and each time I get message saying there was an error and it was unable to update.
What is the error message, and the error number specifically? You can look it up here: http://support.apple.com/kb/TS3694
-
When I press the add friend button on game center the screen turns black.
When I press the add friend button on game center the screen turns black and the
application froze.Does that keyboard have a '''Fn''' ''(Function)'' key? <br />
If so, hold the Fn key when you hit the F11 or F12 keys.
Maybe you are looking for
-
2.1 Battery Better (for most users)? & Apps Not Crashing, True? Worth it?
Does it really fix these things? And how can Apple claim it fixes the battery for (most) users, are there phones with different batteries and or hardware? And more important, are the Apps not crashing to the Apple logo? Calls not dropping, really? Co
-
Hello, I'm using N8 for more than 2 years, but after updating to belle refresh geo taggin info gets removed automatically after phone restarts. All my previous photos clicked with geotag info before updating still have location details and I can see
-
Every time I sync my iCal on my computer through iTunes with my iPhone 4 or iPad, duplicate entries are generated on both systems. What am I doing wrong or how can I avoid the duplications? I have been doing this for several years and this problem is
-
Dear Friends, I have requirement where I need to do an export sale but all the excise duties are applicable similar to domestic customer. All the excise values in my export pricing procedure are statistical u2026How I can go with this? Thanks Isaac
-
In a maze game of mine, I have a Do While loop that tests when the player runs into a wall. However, when playing, it prints out the information twice: You move south. You run into a wall. There is a wall to the south. There is a wall to the west. Yo