I can't log onto FaceTime or iMessage.
I Have tried to log on to both FaceTime and Imessager but it keeps coming up with the four error notifications. I have searched online and carried out the suggested solutions but none have worked. Also in one solution it says to switch off both, however I can't as I need sign in and as soon as I do the error pops up. I'm now stuck please help as this is the only connection to love ones
Hi Fierblade954,
If you are having an issue with activation of FaceTime and iMessage, I would suggest that you troubleshoot using the steps in this article -
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L
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Can't log onto FaceTime and iMessage with mt iPad mini - any suggestions?
I can't sign into FaceTime and iMessage on my ipad mini! Brand new iPad mini so not sure what I'm doing wrong...
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
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http://support.apple.com/kb/HT3529
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http://support.apple.com/kb/TS2755
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https://discussions.apple.com/thread/4649373?tstart=90
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Cheers, Tom -
Can't log into facetime or iMessage on iPad
I am sorry to be posting this question again. I have read many other threads on this matter. I have verified my apple ID, I have changed DNS settings, I have set the date and time to automatic, I have hard reset. I'm at a loss and very frustrated. If anyone could help me figure out why I cannot log into FaceTime or iMessage on my iPad, I would greatly appreciate it.
Using FaceTime
http://support.apple.com/kb/ht4319
FaceTime and iMessage Activation
http://support.apple.com/kb/TS4268
Trouble-shooting FaceTime
http://support.apple.com/kb/TS3367 -
Can't log into Facetime or iMessage.
Getting a "Server encountered a error processing your registration. Please try again later." message after entering my password. I reset me passord and tried again, but still unsuccessful.
I'm having the same issue as well. I just migrated to a new Macbook Air from an old Macbook Pro. Both were running on the latest version of Mountain Lion. My Apple ID/iCloud account services work across all my iOS devices and my old MBP, but for some reason, both FaceTime and iMessage will not log into my Apple ID, even though the info is correct and current. Not sure what to do...
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I can't log into FaceTime or iMessage?
I bought a brand new iPad mini 3 from Apple, it is up-to-date as well as the time and date being set to automatic. I have tried manually setting it, which makes no difference. When I attempt to log on to either application, it either does not respond or a message appears informing me that there is a connection error, to check my network and to try again. There is nothing wrong with my connection, as it works perfectly fine with everything else?
I have even attempted to create two separate Apple ID accounts and neither of them have worked.
Can anybody help please?Apple has a problem with the IPad Mini 3, new AppleIDs and FaceTime, iMessage. This version started back in March.
You need need to call AppleCare and tell them. I went to the Apple Store and while they couldn't help, later when I called AppleCare and they said it was my network I could tell them I tried their network too.
It's not a quick fix. I think they are fixing AppleIDs one at a time!
You don't need a phone number with an iPad to use those apps.
There are a lot of posts here about this, the biggest one is imessage and Facetime sign in activation error iPad ios8.1.2
Start at page 18 for the current issue. Good luck -
I have used facetime on my mac recently and have not had this problem until today. Facetime seems to have logged out on all of my devices but after putting my password in on my iphone/ipad it is back to normal however my Macbook will not allow me to log in. I also noticed that facetime preferences is grayed and I keep trying to turn facetime on and that is graying out as well. I put in my email and password and I get stuck on "signing in". Or I get past that and I verify my email and password and I get stuck on "verifying" only to get booted back to the sign in page. My OS is up to date, my wifi is on and working and I have no firewall on my home network. I cannot figure out how to fix this. I have tried some previous message troubleshooting such as updating the DNS entry to add 8.8.8.8 and that did not work. I have tried to toggle facetime on and restart but that did not work. I can't delete and reinstall facetime as it is connected to the OS and will not allow you to do that.
I have the same problem. Unfortunately, the troubleshooting link you added has the first step listed as "Verify that FaceTime is enabled in FaceTime > Preferences" which we (the original poster and I) can't do as our Preferences are greyed out. We can't click on them to verify anything.
In FaceTime itself it's verified my apple id (also double checked via the site) and then it says the email is "verified" but then it freezes and after a minute or so it says "Could not verify the email address. Please check your network connection and try again."
After checking the network connection, it still doesn't work. It's rather frustrating as it all worked fine until about a week or two ago.
Any help would be appreciated.
-H -
I can't log in to my iMessage and FaceTime when I enter my apple ID password, tell me please what can I do?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Troubleshooting Messages http://support.apple.com/kb/TS2755
Cheers, Tom -
I can't access my FaceTime and iMessage even if I made multiple new apple ID to log in..it keeps on going back to that log in page..I tried reloading it and turning my ipad on and off but it still won't work..pls help me
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
My username and password are correct, but when i log onto facetime it says the server encountered an error processing registration. Please try later
1. Make sure software is up to date
2. Make sure FaceTime is enabled; Settings>FaceTime
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Restart device -
I have upgraded to itunes 11.3.8. My library is showing, however I can't log onto itunes. I have logged in with my apple id, but it doesn't come up. Help?
When I click on itunes store within itunes, the screen comes up blank. I'm using a macbook pro.I have the same problem. Unfortunately, the troubleshooting link you added has the first step listed as "Verify that FaceTime is enabled in FaceTime > Preferences" which we (the original poster and I) can't do as our Preferences are greyed out. We can't click on them to verify anything.
In FaceTime itself it's verified my apple id (also double checked via the site) and then it says the email is "verified" but then it freezes and after a minute or so it says "Could not verify the email address. Please check your network connection and try again."
After checking the network connection, it still doesn't work. It's rather frustrating as it all worked fine until about a week or two ago.
Any help would be appreciated.
-H -
HT201412 Post a password reset I cannot log onto facetime and messages
Post a password reset I cannot log onto facetime and messages
Try:
- Go to Settings>General>Time&Date and make sure it is set to Automatic
- Go to Settings>wifi>the connected network and change the DNS to Google's 8.8.8.8
- Settings>General>Reset>Reset Network Settings. You will have to reenter all network passwords.
- iOS 5: iMessage not working – how to fix - Apple Toolbox -
How can I log onto iCloud from my iPad when the option is in grey and therefore not available
How can I log onto iCloud from my iPad when the option is in grey and therefore not available. I deleted my account as it was showing up with an old Id ( I'd changed my email) but now I've done that it won't give me the option of logging back on. Do I have to do this on another device Or computer linked to iTunes first?
THanksHi Kate, have you perchance enabled restrictions on your device. (Settings > General > Restrictions)
-
I have my ITunes account on my home Macbook. Can I log onto my ITunes account from a different Windows-based computer?
Yes, but your iTunes library won't automatically show up on a different computer; putting it there is a separate process.
(122714) -
When ever i try logging into FaceTime or iMessage on my Macpro i get The server encountered an error processing registration. Please try again later. what could be the problem..N.B I'm located in trinidad in the caribbean message
Hi,
As the Other threads suggests I would check the Date and Time settings on the Mac and compare that with the settings in the router.
Messages (and iChat before that) send Time stamped info to Login and to send IMs.
Obviously most people set their Macs to their Time Zone and nearest city/town.
What people sometimes forget is that their Router/Modem device(s) have to be set correctly as well.
EDIT
Also Add a Public DNS server to your System Preferences> Network > Advanced Button > DNS tab
A Google one such as 8.8.4.4 or 8.8.8.8 seem to work well for most people
10:15 PM Saturday; March 17, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously
Message was edited by: Ralph Johns (UK) -
Can not sign into FaceTime or iMessage on ipad air
For some reason I can not sign into FaceTime or iMessage using my Apple ID anymore. They both used to work, but they just stopped.. Now when I try to sign back in I get a message than an error occurred during sign in. I use two different Apple id's, one just for iCloud and one for everything else.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom
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