I can't log onto my iGoogle page or gmail accounts in firefox 3.6.12. I've tried all their suggestions - cookies already enabled, clearing caches and adding to safe list. Tried for 2 days now. Any ideas?

Up until a few days ago, I've been using IE but wanted to switch to Firefox for my default browser. Since then, I can't log in to my Google accounts on Firefox. Its still working (from the same laptop) on IE, however.

Can you log in to that site while in [[Private Browsing]] ?
If that works then you may have a problem with the current cookies or the disk cache, both are not use while you are in PB mode.
* "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted. 
Rename (or delete) cookies.sqlitecookies.sqlite-journal and cookies.txt, if they exist, in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] in case cookies.sqlite got corrupted.

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Iphone 5 is stuck on "Update Requested" while trying to download ios8 and it's been like that for 2 days now. I have plenty of space almost 8gb free. Any ideas?

Iphone 5 is stuck on "Update Requested" while trying to download ios8 and it's been like that for 2 days now. I have plenty of space almost 8gb free. Any ideas?

Hi Risdian, thanks for the comments and suggestions, however none seemed to lead to any success. When setting the carrier off automatic, after a few seconds of searching the device returns the message, "Unable to load network list", and I have placed my sim into another unlocked iPhone 5 and it worked perfectly, picking up service almost immediately. I can also iMessage and connect to wifi fine, so i don't fully understand the issue.
I guess my iPhone is in need of repair, so if there are no other conceivable 'at home' fixes, i'll have to bring the phone to the apple store for a diagnosis. Any other suggestions or comments would be happily welcomed
Thanks for replying and commenting, you were very helpful

I have tried for 4 days now to setup my icloud

I have a 3gs, and I have tried for 4 days now to setup my icloud acocunt. I can not get past the account verification page on my phone. I log in and it states to check my email for a verification email and to follow the steps in the email. I have never received any verification email from Apple. How do I setup my icloud?

Same here, after 4 phone calls with tech support and an email from ITunes ID support, still no Icloud email.
Is it possible that using the same email address for ITunes and Icloud is causing a problem?
I read that they could not have the same email address with different Apple ID's.

HT201268 i tried for 4 day now to remove a podcast and it has not work yet. i've even did a (Click Report a Concern) and sent an email and still no answer

i tried for 4 day now to remove a podcast and it has not work yet.

I have tried clicked "remove podcast" on each of the DMLive podcast pages, explaining to them who I was and what my job title was here, but all I got in return was an e-mail that said "have the administrator contact us." As I explained above, there is no admin on this account anymore and whoever was the admin has long since moved on.
Jeremy,
For understandable reasons, just because there is "no admin on this account anymore" does not mean they will take instructions from someone else.
Make clear to Customer Service that you are now the officially responsible party on that account now.

I've rented several movies over AppleTV, but can not download. I get a message "An error occurred loading this content. Try again later. " i've been trying for 3 days now... anyone with similar problem?

I've rented several movies over AppleTV, but can not download. I get a message "An error occurred loading this content. Try again later. " i've been trying for 3 days now... anyone with similar problem?

I have the same issue, to temporarily fix it go to Settings > General > Restart. When it restarts the movie should play. You have to do this for each movie for the most part.

HT3275 I keep getting the "Unable to complete backup. An error occurred while copying files to backup volume. The solution on the website is try try again. Its been trying for 5 days now. Now what? Obviously something else needs to be done.

I'm using an airport extreme and I keep getting the "Unable to complete backup. An error occurred while copying files to backup volume. The solution on the website is try try again. Its been trying for 5 days now. Now what? Obviously something else needs to be done.

Verify the backup.
Is this TM you are using? TM to airport extreme connected hard disk are known to be fragile at best.
A5 http://pondini.org/TM/Troubleshooting.html
make sure the disk is available and online..
But if it is not working.. then you will have to wipe and start again.
http://pondini.org/TM/Airport.html
If this is not TM then also verify the source disk.

When using Safari, my iPad 1 will end Safari and return to the home screen for no apparent reason, any ideas as to cause and solution?

When using Safari, my iPad 1 will end Safari and return to the home screen for no apparent reason, any ideas as to cause and solution?

See if the following help.
Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Turning off iCloud and multitasking gestures on the iPad might also help.

Im trying to update my iphone 3g and i keep getting error 1015 that its unable to restore it what can i do ive been trying for 3 days now

im trying to update my iphone 3g and i keep getting error 1015 that its unable to restore it what can i do ive been trying for 3 days now

See Here...
https://discussions.apple.com/message/15341923#15341923
From the More Like This on the right...

I'm trying to redeem an itunes card and it gives me an error message - an unknown error occurred (-1202) try again later. I've tried for several days now. What can I do?

I'm trying to redeem an itunes card and it gives me an error message - We could not complete your itunes store request. An unknown error occurred (-1202). Please try again later. I've tried several days now. Any idea what i need to do?

Chrisj4203, thank you for your kind answer.
I have done a lot of restores to the Iphone, and resets also.
I;ve done holding both buttons as you sugested, but there is no signal appearing.
I am in Uruguay, South America and the original company is Movistar ( Telefonica) and the new sim card is from ANTEL ( the officail and biggest company in my country).
I don;t knoe what todo.
I have been trying for more than one mont.
I have gone several times to both companies. Aldo two times to Apple uruguay, and nobody can help me.

HT4061 I have tried for 3 days now to restore my iPhone 4, because someone changed my password, and it is impossible. I tried contacting Apple, but need my serial number to even begin the process of chatting with them. How do I contact Apple, or get my S

Someone changed my password for my iPhone 4. I have attempted to restore my device now for 3 days, continually being hooked up to the computer, continually having to restart, continually having to power off and then place the device in DFU mode. I would LOVE to speak with someone from Apple, the only problem is to even begin to wait in line to chat with an Apple representative, I need my device's serial number to begin the lovely process of waiting in line. How do I A)-Get the device's serial number when it is locked? B)-Begin to wait in line without said serial number? I am beginning to think it would be much easier to just report the device as stolen, then contact my carrier and have them replace this device. Am I doing something wrong for it to take 3+ days to restore? It has the most current, up to date software on the device, why in the world would it take 3+ days to simply restore to factory settings?

If you open it to take out the battery from the iPhone then you forfeit all service for whatever reason from Apple in the future.
Have you attempt to connect it to your computer and then restore it from iTunes on your computer?

How do I set up hotmail account on MacBook Air - tried for 2 days now without success?

I have been trying to add a hotmail account on my new MacBook Air without success - searched on the net for 2 evenings now and still no success! Can anyone suggest what I might be doing wrong although I think it could be that I am not sure that the Exchange Server address I have used is correct. If anyone can help how to check I have the correct exchange server address, that would also be appreciated
Thanks!

Hello Mariei,
Thanks for using Apple Support Communities.
To look up your mail server settings for configuring Mail on your Mac please enter your email in the article linked to below.
Mail Settings Lookup
https://ssl.apple.com/support/mail-settings-lookup/
Take care,
Alex H.

My photos library has been loading for four days. Any idea what the issue might be?

My iCloud photos library has been trying to load for four days. What is the issue?

Greetings ok_takem,
After reading your post, it sounds like you are experiencing an issue with photo syncing. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
How to restart
Press and hold the Sleep/Wake button until the red slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

Can't log onto Messages or FaceTime with iCloud account

After installing Yosemite, i've had this message pop up when trying to get Messages or FaceTime to work on my macbook pro 2008.
Any ideas?
Thank you

They won't charge you. I got the same message . The system asked me what the produce was - I said Yosemite, they then asked the device then I waited 35 mins and got to talk to someone. I simply said I had a problem with facetime/messages after installing and I had a registration code. He took that and checked it them the call was over. (from UK as well)

HT1212 Trying to reset passcode on my sons ipod. It says to select the device on the left hand side and select back up, but that option isnt available. Have been trying for 3 days. Any help is appreciated.

Trying to reset my sons passcode for the past 3 days . It says to select the device and right click and select backup, but this option doesnt appear. Any help would be appreciated. Thanks

If you cannot remember the passcode, you will need to Restore the device...
1) Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

"itunes update server could not be contacted, check internet connection or try again later" I've been trying for several days now :p Help

I keep getting this, "can not contact itunes server, check internet connection." every time I try to update itunes. Well, the connection is good.

A simple search of the forums would have revealed many similar threads with the same error and appropriate troubleshooting and resolution.
See the "More Like This" section over there =================>

I can't log onto my iGoogle page or gmail accounts in firefox 3.6.12. I've tried all their suggestions - cookies already enabled, clearing caches and adding to safe list. Tried for 2 days now. Any ideas?

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