I can't log to my account.. CE-33992-6

Hello, I can't log to my account, I have error CE-33992-6... My account not work on internet, phone and Ps4... Other accounts work :/ Pls help

Hi, like you, me and many others are experiencing issues with signing into the PSN on PS3 and PS4. Some people are also experiencing issues loading the playsation web page. You can see other peoples problems on down detector.  I for one have been unable to sign into PSN for 4 days.The first day i waited it out thinking it would be gone the next day. After i realised Sony has no information about this i decided to call them. I was told to power cycle both router and PS4 and contact my ISP even when i stated i had more than 2 consoles. After i power cycled my router and PS4 a few times I decided to contact my ISP (Virgin Media), they went through all of my ports and even opened my firewall and still no luck i called back and asked Virgin if i had the latest firmware update. They said everything is fine and I have all available updates installed. I can connect fine to the Internet on all devices and it even states it on the PS4 when I test connection, only PSN fails. So I decided to call Sony again and the guy who answered was alot more informative. He said that they are aware some users of fiberoptic are experiencing issues connecting with the PSN. He gave me a 3 day period where the problem will be looked into for me (This call to Sony was made on the Friday, the first call was made on the Thursday). Just a few moments ago I read a way how to sign in. It does not work for all but it worked for me to a certain degree. If you reset you PSN password for some reason it will let you sign in. Once signed in however I could only talk to friends via text messaging and visit the PS store. I can't sign into any game servers such as EA, ESO or COD. I can't even join chat parties. The new error code I am getting is NW-31175-7. I have even went to the resort of rebuilding my database on one of my less used consoles to see if it worked and it didn't. Can I have any feedback or even confirmation that Sony know about this? Thank you!

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    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
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